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    Home > Headlines > Apple beats US appeal claiming it shortchanged customers on iCloud storage
    Headlines

    Apple beats US appeal claiming it shortchanged customers on iCloud storage

    Published by Global Banking & Finance Review®

    Posted on July 23, 2025

    2 min read

    Last updated: January 22, 2026

    Apple beats US appeal claiming it shortchanged customers on iCloud storage - Headlines news and analysis from Global Banking & Finance Review
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    Tags:customerstechnologyfinancial services

    Quick Summary

    Apple wins a US court appeal over claims of shortchanging iCloud storage, with the court ruling in favor of Apple's storage capacity promises.

    Apple beats US appeal claiming it shortchanged customers on iCloud storage

    By Jonathan Stempel

    (Reuters) -A U.S. federal appeals court on Wednesday rejected claims by Apple customers that the iPhone maker gave them less iCloud data storage than they paid for when upgrading.

    In a 3-0 decision, the 9th U.S. Circuit Court of Appeals in San Francisco said reasonable consumers in the proposed class action would not have been misled by Apple's promises about storage capacity in its iCloud+ plans.

    The plaintiff Lisa Bodenburg said she paid $2.99 a month for 200 GB of storage, believing Apple would add it to the 5 GB that all iCloud customers receive, and was shortchanged because Apple gave her only 200 GB of total storage, not 205 GB.

    Circuit Judge Milan Smith, however said Bodenburg "received exactly what Apple promised her" when the Cupertino, California-based company offered "incremental" or "supplemental" storage, on top of the 5 GB she got for free.

    He cited dismissals of other cases based on "unreasonable assumptions," including that Diet Dr. Pepper would aid in weight loss, and the net weight on a lip balm label failed to reveal that the dispenser's design left some balm inaccessible.

    "Apple's statements are not false and deceptive merely because [they] may be unreasonably misunderstood by an insignificant and unrepresentative segment of consumers," Smith wrote.

    Lawyers for Bodenburg did not immediately respond to requests for comment. The decision upheld a May 2024 dismissal by U.S. District Judge Trina Thompson in San Francisco.

    The case is Bodenburg v Apple Inc, 9th U.S. Circuit Court of Appeals, No. 24-3335.

    (Reporting by Jonathan Stempel in New YorkEditing by Marguerita Choy)

    Key Takeaways

    • •Apple won a US federal appeals court case over iCloud storage claims.
    • •The court ruled that Apple did not mislead customers about storage capacity.
    • •Plaintiff Lisa Bodenburg claimed she was shortchanged on iCloud storage.
    • •The court found Apple's storage promises were not deceptive.
    • •The decision upheld a previous dismissal by a US District Judge.

    Frequently Asked Questions about Apple beats US appeal claiming it shortchanged customers on iCloud storage

    1What was the main claim against Apple regarding iCloud storage?

    Customers claimed that Apple provided less iCloud data storage than they paid for when upgrading their plans.

    2What did the 9th Circuit Court of Appeals decide?

    The court rejected the claims, stating that reasonable consumers would not have been misled by Apple's promises about storage capacity.

    3Who was the plaintiff in the case against Apple?

    The plaintiff, Lisa Bodenburg, argued that she was shortchanged on her iCloud storage despite paying for an upgraded plan.

    4What was the court's reasoning for dismissing the case?

    The court found that Bodenburg received exactly what Apple promised, as the company offered incremental storage rather than combining it with the existing 5 GB.

    5What does the ruling imply for future class action lawsuits?

    The ruling suggests that courts may dismiss class action lawsuits if claims are based on unreasonable assumptions by a small segment of consumers.

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