By Bob Mudhar, Partner, Citihub Consulting
A firm can have a thin veneer of a digital transformation perhaps by a new website or a mobile offering. Behind this can be a mixed bag of legacy and current systems with inconsistent approach to technology management and operations. Businesses can be content with this approach as the public image is of a firm that has transformed itself digitally. However, in Citihub Consulting’s experience, a digital transformation will deliver more for a business and be more sustainable if it is backed by the transformation that goes throughout a technology organisation. This means ensuring a software development lifecycle is fully aligned to the digital offering.
The use of development toolchains ensures automation at every step and eliminates any need for manual intervention in the build, test, and deployment of software. Technology services should become automated and self-service. For developers to request development servers, the process should be automated, servers are hosted in the public cloud and then controls must be put in place to ensure they are taken down when finished. A digital transformation is much more effective when it sweeps through an organisation and aligns everything to the more public image of many transformations.
Why are relationships straining between different c-suite decision-makers?
Traditional technology representation at C-level is breaking down. It was common for all technology and related services to be represented by a single C-level person – be that a CTO, CIO. Underneath that title would be technology infrastructure, internal applications, IT security, data, and a…