ZIVVER, a Dutch-founded data protection platform, has announced it is making its unique outbound email and file transfer security solution available to the UK market for the first time. ZIVVER helps finance organisations to prevent data leaks, improve compliance and save costs from ineffective communication via fax, snail mail and courier, by securing outgoing emails and file transfers throughout the whole communications process, i.e. before, during and after sending. ZIVVER calls this ‘triple safe’ technology.
Research shows that employees spend an average of two and a half hours per day working on emails. Its ease of use and flexibility contribute to its popularity. Email is, however, risky as well. The ICO’s Data security incident trends for Q4 2018 reported 79% of all data leaks were non-cyber related/due to human error by employees and in 41% of all known causes, the data leak was caused by sending information to the wrong person. The same report showed 11% of data security incidents were due to unauthorised access, mostly because of a lack of two-factor authentication (2FA). Only 6% of incidents were due to phishing.
Rick Goud, CEO & Co-founder of ZIVVER, said, “When working as a healthcare strategy consultant, everywhere I looked I saw sensitive data – such as patient data, price agreements, market performance and contracts – being processed, and people making use of solutions where security and feasibility were unclear. This is why we developed ZIVVER – a solution that is both technically strong and super user-friendly. After all, if people cannot use your technology, it does not work!”
Having gained 2,500 organisations as customers in the last two years – including 25% of all Dutch hospitals and local governments – and raised $12m in funding, ZIVVER is now bringing its proven data loss prevention (DLP) and compliancy enhancing technology to the UK as it expands across Europe.
Goud said, “The UK is a very interesting market for ZIVVER – its innovative tech culture mirroring that of the Netherlands, with growing volumes of sensitive information being sent digitally. This similarity makes our triple safe technology a perfect fit, helping organisations here to more easily and affordably stop data leaks happening through human error and unauthorised access. Our integrations allow workers to use their normal email environment, such as Outlook and Gmail, and the strong encryption and two-factor authentication we apply – across all outbound email and file transfer content – minimises security risks still further. Finally we give organisations, who hold the legal responsibility to prevent, identify and limit the impact of data leaks, the controls and reporting tools needed to be in control of their digital communication via email and file transfer.”
ZIVVER’s UK team comprises Chris Brown, VP Global Sales (ex-Digital Shadows, Solera Networks); Richard Fridge, UK Sales Manager (ex-BlueFort Security) and Darren Parker, Channel Manager EMEA (ex-Illusive Networks and ForeScout). ZIVVER works exclusively through local security resellers in the UK and is currently formalising partnerships with several VARs, as well as a value added distributor. It will unveil its channel program for the UK shortly.
The risks of sending emails and file transfers – and how ZIVVER solves them:
There are three different phases to consider when sending emails and transferring files; before, during and after. ZIVVER’s solution is unique in its ability to mitigate the risks attached to all three, i.e. the entire communications process, while retaining email’s user-friendliness. Here’s how:
- RISK: Human error, e.g. a worker sending information via email to the wrong person.
- SOLUTION: ZIVVER’s technology helps to eliminate human errors by alerting users before they send an email about possible errors. E.g. that an email contains sensitive information (e.g. ‘Your attachment X contains social security numbers, are you sure you want to share this?’), is addressed to an unusual recipient (e.g. ‘You’ve never shared medical information with John Doe before, are you sure this is the correct recipient?’) or is sent to a large number of recipients whose contact details will be exposed (e.g. ‘You are sending this email to 50 recipients; maybe you want to use BCC for this?’). This feedback to users both raises their awareness and also reduces the likelihood of misaddressed emails, unintended sharing of sensitive information and sending sensitive information insecurely.
- RISK: Unauthorised access to sensitive data.
- SOLUTION: ZIVVER applies strong encryption and strong authentication (e.g. via a SMS text message or TOTP-code) across all email content (ZIVVER’s key management policy ensures it never holds the data owner’s keys, nor can it give access to third-parties, yielding better data access restraints than Google and Microsoft, for example).
- RISK: Identify and limit the impact of a potential data leak, e.g. damage to an organisation’s brand and reputation, finances (including a possible GDPR fine) and customer churn.
- SOLUTION: ZIVVER provides real-time logging allowing organisations to identify real-time risks and potential data leaks. It limits the impact of data leaks by allowing senders to retract messages and then also show if the message and attachments were accessed, and by whom (audit logs). When retracting a message, ZIVVER guarantees that access by all recipients is no longer possible. Via this logging capability, users and organisations are able to assess the impact of a (potential) data leak, which is what GDPR and similar legislation requires.
Due to its three-in-one capability, ZIVVER is the most cost-effective outbound email security and file transfer solution available to UK organisations. From single users to 10,000+ employees, ZIVVER has product and pricing bundles to suit all sizes and sectors – from local government and healthcare, to accountants and legal firms – with ease of use and implementation proven factors in its success.
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Shining a spotlight on operational resilience and cyber-risk in financial services
By Miles Tappin, VP of EMEA for ThreatConnect, explores why the financial services industry must build a cyber security strategy in 2020
The new digital landscape has welcomed financial institutions with open arms. Emerging technology such as Artificial intelligence (AI), crypto-currencies and big data have shown widespread benefits throughout the years, particularly how they have driven innovation and change. When it comes to retail banking, fintech providers have quickly taken the chance to offer personalised services to ensure they remain relevant to their target market and stand out among their competitors.
This has been particularly evident with Klarna, now Europe’s most valued fintech firm. Providing payment solutions for online storefronts, consumers are now able to shop and pay later with top retailers including the likes of H&M, Ikea and Zara. This is just one example of how easy it has become to successfully and strategically disrupt the payments sector.
With several new players entering the banking scene, traditional financial institutions are making sure that they stay one step ahead and are developing robust digital ecosystems that deliver omnichannel service models. However, this comes at a price. As technological change becomes part and parcel to remaining relevant in the sector, the industry needs to be aware of the cyber security challenges that may present themselves and how to overcome them.
2020: The year for cybercriminals targeting financial services
2020 has become a definitive year for cybersecurity in the financial services industry. Financial institutions are a lucrative target – they hold highly sensitive information and have a mandate to protect the personal information of their customers. It started with an unprecedented attack against Travelex where hackers successfully took some of the currency providers offline for nearly a month. Then came Coronavirus which sparked a new wave of malware and phishing threats. Research from VMware Carbon Black Cloud revealed that threats against financial institutions have surged by 238% since the start of the pandemic.
The renewed interest from cyber criminals comes at a time when regulators are paying close attention to the resilience of the sector. After a string of IT failures and breaches, financial organisations in the UK have been given a mandate from regulators to improve operational resilience. This means ensuring business models can withstand disruptive events from hackers or adversaries and quickly recover to protect the stability of financial systems.
In December 2019, the UK’s financial regulators published a series of consultation papers outlining their proposed approach to achieving greater operational resilience. The proposals suggested that financial institutions will be required to map out the systems and processes that support business services in order to identify any potential vulnerabilities that would pose a risk to the stability of the UK financial system or the firm’s standing.
Working together in tandem
Where cybersecurity used to be a classic back-office concern, it’s now a central part of digital strategies and a key pillar of both reputation and customer retention – financial legislation leaves no room for failure. All financial institutions need to ensure they have full visibility of their systems and can detect any potential threats.
The challenge for financial institutions is making the security tools they have purchased separately work together in tandem. Security teams buy a firewall, an email filter, threat intelligence feeds, antivirus software or enhanced endpoint protection, and whatever else they need individually. Each of them does a good job but they don’t talk to each other and valuable time is lost tending to individual systems that become a burden to run. At the same time, running multiple security systems is expensive. The more systems you have, the more highly skilled staff you need to manage them, and they’re few and far between.
The importance of sharing across communities
To reduce complexity and simplify decision making, financial organisations need to unify processes and technology to harness the security intelligence that comes from across their own security programmes and external sources to drive down risk. However, no financial institution can tackle the problem alone. Experienced threat actors using advanced techniques are constantly targeting the financial sector. The industry needs to come together as a whole to foster a sense of collaboration and data sharing.
In the same way that financial institutions have introduced open banking to deliver a fairer service to customers, the same needs to apply to security – all parts of the financial ecosystem need to unite and share information to learn from one another and succeed in the fight against adversaries that operate across borders.
By sharing alerts on cyber hazards and risk across financial institutions and with law enforcement, government agencies and other relevant authorities, it’s possible to build industry specific insights into cyber security threats and quickly pivot to gain more information on those specific threats and threat actors. By working together, a picture can be painted on threats coming from all manner of malicious activity, from malware to ransomware, to phishing and software vulnerabilities.
Creating a single source of intelligence
Having the right intelligence is not enough to ensure that intelligence is turned into action. Breaking down information and process silos across security teams allows financial organisation to analyse and act on the most pertinent information. Everyone has access to the risk and threats that matter most, and orchestration and automation of response helps overwhelmed security teams prioritise response plans and improve efficiencies in their security programme.
Integrating internal security tools and technologies, while also connecting to external sources of intelligence, creates a single source of intelligence that feeds operations and enables organisations to direct action against the threats that matter most. The outcomes of those actions further feed intelligence, providing the ability to further refine the efficacy of the entire security lifecycle.
This approach provides a continuous feedback loop for the people, processes and technologies that make up the security programme. It allows financial institutions to keep up with threat actors that have consistently adapted their methods to profit at the expense of the financial industry. Something that won’t stop anytime soon.
While financial services institutions tend to operate with security front of mind, there is still an opportunity to collaborate more within the industry and increase intelligence sharing, so CSOs and CTOs can understand as much as they can about the threats they are facing. For example, what types or variants of malware have been used to steal, delete, or ransom personal identifiable information or IP specific to financial services? What ransomware has been used in attacks against other organisations within the industry? How does this ransomware work and how does it ransom the targeted data? Ultimately, the more you know, the better and quicker you’ll be able to respond to a new threat and remain protected.
Blackline reveals CEO succession plan
By President & COO Marc Huffman appointed CEO as of Jan. 1st, 2021;
Founder Therese Tucker to serve as executive chair
Accounting automation software leader BlackLine, Inc. (Nasdaq: BL) today announced that the board of directors has elected Marc Huffman as chief executive officer, effective January 1st, 2021. Mr. Huffman currently serves as president and chief operating officer. Therese Tucker, who has served as CEO since founding BlackLine in 2001, will continue to serve on the company’s board as executive chair.
A seasoned SaaS (Software-as-a-Service) executive with more than 25 years of experience driving growth at successful software companies, Huffman joined BlackLine in early 2018 as chief operating officer. He was named president in February 2020, leading the company’s worldwide sales, marketing, technology and all customer-facing organizations. Since Huffman joined, BlackLine has scaled its sales and customer success teams, strategically repositioned its go-to-market plan, completed a global reseller agreement with SAP, established a subsidiary in Japan, and entered into a number of strategic alliances with the world’s leading consulting and advisory firms.
Prior to BlackLine, Huffman served as president of worldwide sales and distribution at NetSuite. During his 14-year tenure, NetSuite grew from $3 million to $1 billion in annual revenue and became recognized as a global SaaS powerhouse.
“I’ve been so pleased with the leadership Marc has demonstrated over the past two and a half years, most recently driving our response to the COVID-19 pandemic – mitigating disruption to the business and our customers. Because of Marc’s leadership, skill set, cultural alignment and stellar performance, BlackLine is in a better position to grow and scale than ever before,” said Ms. Tucker. “I am incredibly proud of what we have achieved at BlackLine and believe Marc is the kind of leader I can trust to take our customer-centric values, vision and growth to the next level. I am also thrilled that in addition to providing strategic oversight as executive chair, I will now have more time to focus on the areas I love most – product innovation and customer success.”
The announced transition is part of a multi-year succession plan that has involved seeking potential successors, bringing the right person on board, seeing that person excel, and Tucker and Huffman working methodically together over several years to build out the leadership team and strategic growth plan and ensure values were aligned.
“I am ready and excited for this next step. BlackLine is a special place with a strong culture and I am looking forward to leading the company through its next phase of growth,” said Huffman. “We’ve got the team, the plan, and now we are focused on execution as we continue to scale the business and make BlackLine an indispensable platform for Finance & Accounting organizations globally.”
Commenting on the CEO and executive chair changes, John Brennan, BlackLine’s chairman of the board, said, “We are excited to announce Marc’s appointment as CEO. His experience successfully expanding and scaling NetSuite into new strategic and geographical markets is invaluable as BlackLine continues to penetrate what we believe is still an untapped market. Coupled with his proven track record at BlackLine we are confident that, under Marc’s leadership, the company’s momentum, growth and success will only accelerate.”
Mr. Brennan added, “Therese has been a strong and inspirational leader since she founded BlackLine just over 19 years ago. Her unwavering determination and commitment to both customers and employees has been the driving force behind the company’s incredible journey from start-up to global market leader. We look forward to having her serve as executive chair, a position in which she will continue to shape the future of the company she has built from the ground up.”
Upon Tucker’s assumption of the executive chair role, Brennan will serve as the board’s lead outside director.
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