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Tax Free Worldwide announces largest tax refund network for shoppers from China, Russia and Ukraine

Published by Gbaf News

Posted on June 24, 2013

3 min read

· Last updated: September 24, 2024

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VAT free shopping facilities set to attract more sales for UK retailers from affluent overseas visitors

Tax Free Worldwide Expands VAT Refund Network

Tax Free Worldwide, a specialist in VAT refund services for shoppers and retailers has announced a significant extension to its refund network across China, Russia and Ukraine. Partnerships have been agreed with Transforex in China, SMP Bank and Financial Standard Bank in Russia and City Commerce Bank in Ukraine. The Tax Free Worldwide (TFW) system allows eligible visitors to the UK to claim back the VAT on any purchases made easily and quickly when they return home.  This is more convenient for the customer and enables retailers to attract more sales, taking advantage of the growing numbers of visitors from China (up 13%) and Russia (up 6%)*

Transforex Partnership Enhances Coverage in China

Transforex is the largest currency exchange company in China with 35 branches across the country in most major cities, giving TFW the most comprehensive tax refund network for shoppers from China.  Raoul Defant, Group Marketing Manager at TFW said; “Transforex is able to provide the widest coverage for our customers in China.  They have proven reliability and a reputation for providing good service.”

Mr Defant continued; “Shoppers from China are now the fastest increasing group of overseas visitors to the UK with the amount being spent by Chinese visitors last year up by over 30%. Retailers that are able to provide tax free shopping for eligible customers are able to take advantage of this trend and generate extra sales.”

Wider Reach in Russia and Ukraine

Between them SMP Bank, Financial Standard Bank and City Commerce Bank have over 120 outlets across Russia and Ukraine, providing a wide network of refund points.

Advanced VAT Refund System for Retailers

Integrating with the retailer’s POS system, the TFW system calculates the VAT and refund due, the administration fee, and the product/SKU details.  The system is able to recognise the nationality of the shopper from the credit card, and apply the appropriate rules accordingly. It processes the transaction quickly and reduces paperwork, which can be produced with the retailer’s logo, so boosting brand awareness. When the shopper returns home they can choose to take the refund either as cash, or as a credit transaction on their credit card.

*Source: VisitBritain Monthly Inbound Update: March 2013 – rolling 12 month percentage growth from April 2011 – March 2012 to April 2012 – March 2013.

Key Takeaways

  • Tax Free Worldwide expands its VAT refund network across China, Russia, and Ukraine via partnerships with major banks in each country.
  • Transforex’s 35 branches in China provide the widest coverage for Chinese shoppers claiming VAT refunds.
  • Over 120 outlets via SMP Bank, Financial Standard Bank, and City Commerce Bank offer Russian and Ukrainian shoppers convenient refund points.
  • The integrated POS system simplifies VAT refund processing by recognizing shopper nationality via credit card and automating calculations.
  • Refunds can be claimed as cash or credited to the shopper’s card upon returning home.

References

Frequently Asked Questions

What is Tax Free Worldwide?
A specialist in VAT refund services for overseas shoppers and retailers, enabling easy VAT refunds for eligible purchases abroad.
Which partners support TFW’s new network?
Transforex in China; SMP Bank and Financial Standard Bank in Russia; City Commerce Bank in Ukraine.
How does the system work at point of sale?
It integrates with retailers’ POS to calculate VAT refund, fee, product details, detects shopper nationality, and prints paperwork with retailer branding.
How can shoppers receive their refunds?
They can choose cash or a credit card refund when returning home.
Why is this expansion significant?
It targets fast-growing visitor segments—Chinese visitors (spending up over 30%) and increases in numbers from China and Russia—boosting sales for UK retailers.

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