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Interview with Giancarlo Della Pietà, a financial analyst at TeleTrade Italy. TeleTrade is a global financial services provider, specialising in Forex and CFD online trading.

Hello Giancarlo, tell us about yourself, your experience and area of expertise.

Hello, I am a financial analyst working at TeleTrade Italy, with an experience in the Forex and CFD industry for over 10 years. I hold a degree in Economics and specialise in international trade and foreign exchange markets. My interest in financial markets developed during my time in university, where I participated in a stock market trading seminar that changed my life. Since then, trading became a real passion for me that led me to explore the subject extensively. In 2010, I decided to put pen to paper and share my trading experiences, by writing my first book “Trading nel mercato forex – Come operare con l’analisi tecnica nel mercato internazionale della valute” (Trading in the Forex market – Working with technical analysis on the currency exchange market), which gained a lot of success.

SUCCESS IN FOREX LIES IN SIMPLE TECHNICAL MECHANISMS 3My area of expertise is Forex technical trading. I focus exclusively on the study of charts and graphs, as I get all the information I need by looking at price movements and their patterns. The only external elements I use, apart from price charts, are a couple of exponential moving averages, and stochastic and Adx indicators. I am a strong believer that these methods provide all you need to trade successfully. Expert advisors, trading software and other various artifices, simply create noise and distraction and finally compromise trading. The motto I share with my clients is “Why complicate your life?” Simple, yet comprehensive mechanisms are often more than enough to succeed. In order to profit over time, you just need to have a solid methodology, strategy and discipline.

Please introduce your company and the services offered.

TeleTrade is a leading international brokerage firm, offering various financial services relating to Forex and CFD trading. The company was founded in 1994 and it is the only organisation in the world to have a network of over 200 offices in 30 countries. TeleTrade is fully regulated and compliant with EU MiFID directive.

TeleTrade has established a powerful market presence in Italy, with offices in Rome and Milan.  We are planning to set up more offices in order to fully cover the entire national territory. We provide consultancy support to online trading for everyone who wants to enter financial markets, especially to novices and enthusiasts with a desire to succeed in Forex.

Why traders around the world trust TeleTrade for so many years?

We take pride in providing the best quality services, with security guarantees to all our clients’ accounts held in major international banks and the world’s largest network of support offices. Our clients trust in our company’s name and value our good practices, as we never leave an investor alone at the mercy of the trading arena, but form reliable and long-lasting relationships with each one of them. Our trading know-how, guidance and support to each individual need are only some of the reasons why our clients rate us so highly all these years.

What is the key that unlocks the world of Forex?

It is very important to undergo basic training on the fundamentals of technical analysis to be able to trade successfully in Forex, as it is on this basis that the trader will build his trading strategy over time. Here in TeleTrade, we offer live on-site and online courses to train traders on the fundamentals and theory of technical analysis and graphs. We explain the use of all trading tools that a trader needs to be able to analyse a graph on multiple time frames, with real time case studies on the MT4 platform. Moreover, we examine the most important indicators, such as MACD, moving average, stochastic oscillator, Bollinger bands, Fibonacci and RSI.

We educate our clients to comprehend conformation graphics (patterns) consisting of one, two or more candles, as these graphs provide higher chances of success.  In addition, we teach them how to analyse an economic calendar and finally how to properly handle each position and develop simple money management rules. After completing the basic education, the client can take in-depth lessons on various topics of specialisation in order to further improve his trading skills.

What is the technology offered to enhance your clients’ trading experience?

We provide the popular MetaTrader 4 and 5 trading platforms. These platforms are functional, reliable, simple and among the most user-friendly in the online trading industry. MetaTrader platforms can operate on a PC with Windows or Mac environment, as well as on mobile devices with iOS and Android operating systems.

Moreover, we enhance their trading experience through the innovative SyncInvest social trading platform. Many traders, both novice and experienced, are taking advantage of our SyncInvest trading service and link their trading accounts to one or more master traders. The popularity of this service is primarily attributed to the benefits enjoyed by each client, as with the management assistance feature, they can leave their accounts in the hands of an expert, without having to analyse the various currency pairs and thus saving a lot of time.

What are the most common pitfalls that traders tend to fall into?

Although the Forex market is one of the most rewarding, it is not free of problems. The most common mistakes stem from human attitudes towards trading. In other words, traders tend to fall into pitfalls when they perform emotional trading. This happens when they are overtaken by feelings of greed and want to earn more profits, by placing random trades or when they lose money and try to recover their lost capital all at once. In both cases, the trader eventually ends up in more trouble and great losses. This is the reason why it is always recommended to have a trading plan and stick to it at all times.

Another common pitfall that novice traders tend to fall into is believed in Forex myths. Forex myths are generated by the publicity surrounding the market and lure newcomers into thinking that Forex is a gold mine. Many traders get victimized by such scams and buy useless schemes in hope for the best. Forex myths are usually believed by traders who have not taken the trouble to study the subject in detail. Some of these myths preach that trading is easy, that Forex robots are real, that day trading and scalping are the best, that you can always predict the market and that emulating successful traders makes you one of them. All these are definitely not the case and must be interpreted with caution.

One of the biggest mistakes that traders make is not being sufficiently educated on Forex trading. In the world of Forex, knowledge means power and profit. A trader should study the market as much as possible before jumping into trading, so he has the knowledge to spot and identify market trends and make proper use of all trading tools. This is a shortcoming that can be easily corrected, as there are many resources, both offline and online that can help a trader get a comprehensive education.

What is the best practice for a trader to follow in order to be prepared? 

Whether a trader is a beginner or already an expert, it is important to practice first on a demo account. A demo account must be regarded as a real gym for traders to gain the necessary skills before jumping headlong into Forex trading. The demo account should not to be considered as a video game, but must be treated seriously, as if you were trading Forex with real money. The objective behind it is to familiarise yourself with the market, learn the user interface and develop strategies for profitable trading.


Q&A with Clare George-Hilley, co-founder, Centropy PR



Q&A with Clare George-Hilley, co-founder, Centropy PR 4

Clare George-Hilley is the co-founder of Centropy PR

Global Banking and Finance Magazine recently caught up with Clare George-Hilley, co-founder of fintech and financial services specialist PR agency Centropy, as the company toasts to three years of trading. We asked Clare about what life is like running an agency in the city, the trends she is seeing in the financial services space and what the future holds following the Covid-19 outbreak.

Why did you decide to set up Centropy PR?

I was looking for an opportunity to launch my own agency, both my husband and I had been in the public affairs and public relations industry for over a decade and we thought the time was right to go out on our own.

Clare George-Hilley

Clare George-Hilley

We could see that the financial services industry was surging, with challenger brands and new technology transforming traditional banks and setting new standards of customer service. There was a huge market opportunity to create and launch a PR agency that could provider first class comms support, alongside a deep understanding of complex regulations such as AML, KYC, and the GDPR. Likewise, many traditional technology firms are diversifying their offerings, to tap into the growing market opportunity posed by the fintech boom.

So, we worked on a business plan, designed a strategy for winning clients and officially launched in September 2017. Within a few months we had a growing portfolio of clients and a thriving business, since that point, we have never looked back!

How is Centropy doing now and what are you plans for growth?

The last three years have flown by and our client portfolio has grown and diversified quickly. We now manage PR campaigns for clients on everything from cryptocurrency, wealth management to payments and trading software.

We’ve also hosted parliamentary debates with key industry figures, including Members of Parliament (MPs) on topics such as the future of the financial services industry and the impact of challenger banks on traditional providers. The team is expanding quickly and we’re investing heavily in the latest training and support to ensure our team members are equipped to reach their full potential.

How do you see the next 12 months?

The Covid-19 outbreak has crippled the economy, forcing millions of people to work from home due to the very serious health risks. The knock-on effect of this crisis will lead to companies cutting costs where possible to save jobs, so tech will play a vital role in ensuring many businesses stay afloat.

We are already working with contactless payments specialists and other fintech companies that offer solutions to help companies survive and thrive despite the inevitable challenges ahead.

We aim to continue building our portfolio of expertise, testing ourselves with new challenges and delivering the best possible service to clients


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Lessons from past recessions and advice for business owners during the coronavirus pandemic



Lessons from past recessions and advice for business owners during the coronavirus pandemic 5

By Neil Davis, managing director and co-founder of Sterling Networks

What is Sterling Networks?

Sterling Networks is a professional organisation founded in 2014 which facilitates networking events for businesses across the Midlands, Oxfordshire, Wiltshire and the South West. Over 300 members attend our fortnightly breakfast and lunchtime meetings.”

What is your background prior to establishing Sterling Networks?

“During the 1990s, I worked in the corporate team for Halifax. My wife, Tracey, and I went onto own a manufacturing business, which was also called Sterling, and produced a range of gifts, merchandise and promotional items.

“We soon realised tradeshows were a great way to meet distributors and clients. From there, the business grew exponentially, and we managed to build a network of around 500 distributors. Eventually, we became ground down by the manufacturing business – in part because the local manufacturing sector was being devastated by competition from China – and took the decision to sell the business and relocate to Spain.

“After spending several years living abroad, we moved back to the UK to set up Sterling Integrity (EXPO’S) & Sterling Networks (Networking) We were inspired by a desire to help businesses make meaningful connections with one another, and we haven’t looked back since.”

The UK has recently entered a recession, brought about by the coronavirus pandemic. What have you learned from past recessions and how are these experiences helping you to navigate the current crisis?

“I’ve lived through a number of recessions and have seen the pain that insolvency causes companies on a large scale. It’s taught me that there are those who win and sadly those who lose, and that businesses must adapt to a rise in demand for certain products or services at a time of financial crisis.

“Given the nature of what Sterling Networks offers [an opportunity for business owners to connect and grow together] I decided we could build upon the brand due to the demand for new business during the pandemic. We therefore moved our networking events from face-to-face to virtual via tools like Zoom and have gained a steady stream of new members in recent months, reaching an overall total of well over 300.

“On top of that, we’ve taken new staff on during the crisis and have launched a number of new regional groups across the country. I was determined that Sterling should come out of the pandemic with a head start, so my attitude to the recession has been much more positive than those who are forecasting nothing but doom and gloom.

“We can’t pretend high street retail wasn’t suffering long before the pandemic came along, and thousands of new businesses are sure to start up to meet the demand for the products and services that people require at a time such as this. In order to develop and grow businesses need to focus on where changes need to be made to meet this demand.”

Sterling Networks has been providing emotional support to its members throughout the pandemic. What advice have you been giving to members that could be useful to other business owners?

“I try not to be too opinionated and respect other people’s views when giving advice to members, as there are always two sides to every circumstance. I’ve been careful not to say to people that they should be doing one thing or another, as I don’t know their business and its needs quite like they do. The only thing that I have been telling members is the importance of setting up one-to-ones with one another. By doing so, they can listen to the needs and concerns of other, like-minded business owners and work out ways that they might be able to help one another.

“The pandemic has meant we all have a bit more time on our hands, so the advice I would give to people is to use this extra time wisely. Not having to travel physically from one meeting to another means there is a greater opportunity to connect with more people. It’s important to remember that individuals outside of your business can be just as valuable as those within it.”

What makes you hopeful for the future and are there any words of encouragement you can give to budding entrepreneurs?

“The key events that have happened to this country during my lifetime – whether wars, recessions, or the pandemic – have enabled me to take stock of things. While these experiences are certainly challenging, we all become stronger for living through them, and it gives me great confidence that the world will ultimately improve as a result of the pandemic.

“The whole world is effectively rebooting right now, as is the business community. I like to think entrepreneurs will recognise this opportunity to take better care of their peers, and this translates to greater collaboration between organisations. Speak to as many people as you can, ask all the questions that you need to and do your homework. This might well be a difficult time for us all but planning for the future must start now if it is to become as prosperous as I know it can be.”

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Exclusive Interview with Ugo Loser, CEO of ARCA Fondi SGR



Ugo Loser, CEO of ARCA Fondi SGR

 Arca Fondi SGR is a mid-sized Italian active asset management company. Founded in 1983 by a consortium made up of 12 regional banks, the company has grown in time, expanding its network of distributors and its client base. Nowadays Arca manages Mutual Funds, Pension Funds and Institutional Accounts with total AUM exceeding 30 € bln, reaching more than 100 banks and financial institutions and serving more than 800,000 final clients.

What are the key contributors to ARCA Fondi SGR’s success over the past 35 years?

Arca has always put clients and distributors first. That is to say we have always privileged fair pricing for funds and developing high quality products and services for our customers. This requires constant innovation as an objective and looking for people’s talent to be free to produce its effect

Why are people the founding element of ARCA Fondi SGR and how have you sustained this vision over the years?

We work in small teams, people are young and motivated and can perform duties with a high level of autonomy and responsibility. Innovation is asked to everyone, everyday

What makes Arca Fondi SGR different from other asset management firms in Italy?

Arca is a company focused on doing what it can do very well, that is to say mutual and pension funds, services for clients and banks. We never follow short term trends but always look for long lasting impact on the industry, like we’ve done may times in the past

What products/services has ARCA Fondi SGR pioneered?

Arca has been the inventor of “Arca Cedola”, fixed-horizon, coupon paying funds, which have been with no doubt the greatest product innovation of the past 12 years on the Italian market. This type of funds, at first strictly based on bonds and later as a balanced product, has encountered an enormous success both with clients and distributors due to its simple and effective value proposition. Arca is a market leader also in the “PIR” segment of funds, a range of product focused on mid and small sized companies, that have been the best performers in the Italian stock market for the last few years. In services, Arca is a leader in technology applied to asset management. Our website, app and digital services for clients and banks are award winning, state of the art combination of data, technology and channels, and the best is yet to come on this side.

What strategies do you have in place to sustain your market position and withstand professional competition in the country?

As I mentioned, we do not waste resources on projects with dubious results, instead we constantly invest on people, products and services. The high level of profitability that Arca has been able to maintain even in difficult years for the markets of the banking sector is a further testimony that this strategy works very well

How do you use technology to create meaningful experiences for your customers?

First of all, we have created a whole new division, Arca InnovAction Lab, dedicated to technology, data and processes. This ensures projects are delivered quickly and they are free to leave bad past practices behind., Arca’s website, provides distributors with detailed information on clients’ portfolios, asset under management and subscription/redemption requests. It monitors aggregate selling data offering to our partners a suite functions and analytics to track commercial campaigns. And if the banks branches need assistance, they may ask Sara, our digital chatbot. A broad and timely multimedia production, covering exclusive reports, comments, presentations, videos, webinars and newsletters is also available on the website.

Customers, subscribing Arca’s funds through its distributors’ network, may access Arcaclick, a dedicated area on With Arcaclick the client can easily browse through her portfolio of funds, analyze its characteristics, view transactions and historical funds’ performance in customizable views. Arcaclick is also a powerful source of information on Arca product range: Prospectus, KIIDs and other literature is easily accessible along with news, comments and reports. Arcaclick may also be accessed via Arca Fondi App, a free application for mobiles and tables, running on both iOS and Android. Available 24/7 and in mobility, Arcaclick gives clients the opportunity access information, news and details of their personal portfolio anytime and anywhere.

What key trends will drive pension growth in 2020 and beyond?

The Italian market for pension funds is still very small and therefore there is a great opportunity to grow. Arca Fondi manages the biggest open ended Italian pension fund and it’s been constantly at the top of its rankings. As people and workers are looking for yield and to weather short term volatility, the pension fund is very well poised to profit from this trend.

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