Finance
Nestle CEO apologises over infant formula recall
Published by Global Banking and Finance Review
Posted on January 14, 2026
Nestle CEO apologises over infant formula recall
Nestle's Response to the Recall
ZURICH, Jan 14 (Reuters) - Nestle CEO Philipp Navratil has apologised over the recall in dozens of countries of some batches of the firm's infant nutrition products, a setback which dealt a fresh blow to the Swiss consumer goods giant after a challenging 2025.
CEO's Apology and Assurance
"Before I explain the situation in more detail, I first want to apologise sincerely for the worry and disruption this may have caused parents, caregivers and our customers," Navratil said in a video published by the company.
Impact on Nestle's Operations
Navratil said all recalls have now been announced.
Market Reaction and Share Pressure
The CEO added there have been no confirmed cases of illness linked to the products to date.
The recall has put more pressure on the KitKat and Nescafe maker and its new CEO Navratil, who is seeking to revive growth through a portfolio review after management upheavals.
Navratil said that in December the firm confirmed a quality concern at one of its factories in the Netherlands and began a precautionary recall across several European countries where the affected products were sold from the plant in question.
The recall has also put pressure on Nestle's shares.
(Reporting by Dave GrahamEditing by Ludwig Burger)
Frequently Asked Questions about Nestle CEO apologises over infant formula recall
1What is infant formula?
Infant formula is a manufactured food designed for feeding babies and infants. It is used as a substitute for breast milk and is formulated to provide the necessary nutrients for growth and development.
2What is a product recall?
A product recall is a request to return a product after the discovery of safety issues or product defects. It is often initiated by the manufacturer or regulatory agencies to protect consumers.
