Sophia Barnes, Director of Public Relations at one of the world’s leading forex and CFD brokers talks to Global Banking and Finance Review about their strong performance in 2019 and how their trading platforms differentiate them from others in the industr y. Since its inception, MultiBank has evolved into one of the largest online financial derivatives providers by combing prime liquidity, cutting edge technology and first-class customer ser vice. She also sheds some insight on how the company is ensuring the highest level of funds security and their future plans for development and growth.

1. What are MultiBank’s key performance indicators and what products do you offer?

Our average daily trading volume is currently estimated at $7.1 billion. We also service 320,000 customers globally from over 90 countries. We achieve this by offering over 1,000 Forex and CFD products this includes FX, Metals, Shares, Indices, Commodities and Crypto CFDs.

2. How do you ensure the highest level of funds security?

MultiBank started in 2005, so we have 15 years of proven success. This is evidenced by strong financials which are publicly available. We pride ourselves for sitting at the forefront of the forex industry and we are honoured to be recognised as a leader, particularly when it comes to client fund security. We take strict measures to ensure we are in compliance with the 7 global financial regulations that must adhere to including ASIC in Australia, BaFin in Germany, and CNMV in Spain, amongst others.

3. How have your trading platforms been critical to your success?

Our main platforms are MetaTrader 4 and MetaTrader 5 and what differentiates us from others in the industry is that we offer 3 different account types including ECN pricing and execution. This allows us to offer very tight spreads from 0.1 pips. All of our platforms are connected to our full suite of advanced trading tools, which include indicators, technical and fundamental analysis, market analysis, VPS and MAM features. Our platforms are also available via browser (web trading), PC and mobile so clients can trade on the go 24/7. Another differentiating factor is that we offer customisable solutions for institutional customers. We have a separate institutional division called MultiBank Institutional which provides liquidity, execution, prime technology and white label solutions to our partners. This has been pivotal to our success.

4. What are your future plans for development and growth?

In the upcoming year in 2020, we plan to focus on global expansion with a key focus on 3 particular regions: MENA (Middle East & North Africa), LATAM (Latin America) and Southeast Asia. This will heighten our position as the go-to financial services broker in each of the region. Concurrently, we will continue our investment into trading technologies and solutions to ensure that we are always providing the most cutting-edge trading experience for our customers.