Business
Caterer Sodexo sees rebound in 2023 to pre-pandemic levels
Published by Jessica Weisman-Pitts
Posted on October 26, 2022
2 min readLast updated: February 3, 2026
Global Banking & Finance Review®
Company
Published by Jessica Weisman-Pitts
Posted on October 26, 2022
2 min readLast updated: February 3, 2026
By Federica Mileo
(Reuters) -Sodexo on Wednesday said it expected 2023 revenue and profit margins to hit 2019 levels, as the French catering and food services group rebounds from the pandemic and increases prices to cope with rising food and energy bills.
The outlook reflects the relatively swift recovery by the catering industry this year as major sports events have restarted, shops have reopened and more people returned to offices after coronavirus restrictions eased.
The company, which ranks among the world’s largest catering groups alongside Britain’s Compass Group, also reported better-than-expected full-year revenue, driven by all-time-high client retention rate and strong new business growth, despite the inflationary backdrop.
Sodexo’s share price was up 2.7% by 0730 GMT to the highest level since March 2020, having gained nearly 20% this year.
The Paris-based firm posted annual revenue of 21.1 billion euros ($21.1 billion), compared with 20.7 billion euros forecast by analysts polled by the company.
After being hit by COVID-19 lockdowns, caterers are trying to renegotiate tariffs and supplier agreements as the sector faces soaring energy and food prices triggered by Russia’s invasion of Ukraine, both major wheat exporters.
Sodexo said it has passed a good portion of inflation to its clients, but flagged difficulties in negotiating price increases with some customers, particularly in the public sector and schools.
“If the client does not want to increase prices, we will reduce the offering,” chief financial officer Marc Rolland said in a call with media, adding the company has also substituted some products and changed its menus to cut costs.
“In spite of this, we cannot pass all the inflation we’re going through,” Rolland said.
The group, which serves businesses, the armed forces, hospitals and schools, employed more than 400,000 people last year. It said revenue from its main on-site services unit reached 99% of its 2019 levels in the fourth quarter.
Jefferies analysts said all divisions except for education were performing better than expected.
“These results suggest Sodexo is navigating higher inflation, no longer losing market share, and finally benefiting from industry outsourcing tailwinds,” they said in a note.
Sodexo forecast organic revenue growth of between 8% and 10% for 2023, driven by further progress in new business and inflation, and underlying operating profit margin around 30%.
($1 = 1.0035 euros)
(Reporting by Federica Mileo in Gdansk; Editing by Josephine Mason and Mike Harrison)
Inflation is the rate at which the general level of prices for goods and services rises, eroding purchasing power. It is typically measured by the Consumer Price Index (CPI).
Revenue growth refers to the increase in a company's sales over a specific period, indicating its ability to expand its business and increase market share.
Profit margins are financial metrics that show the percentage of revenue that exceeds the costs of goods sold. It indicates how efficiently a company is managing its expenses.
Client retention is the ability of a company to keep its existing customers over time. High retention rates indicate customer satisfaction and loyalty.
A catering service provides food and beverage services for events, parties, or corporate functions, often including setup, service, and cleanup.
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