banking

Image for Building operational resilience – prepare for risk events or get punished

Banking

Building operational resilience – prepare for risk events or get punished

Image for How Digital Agreements Transform The SMB Banking Experience

Banking

How Digital Agreements Transform The SMB Banking Experience

Image for Factbox-Global banks take axe to jobs as cost pressures mount

Banking

Factbox-Global banks take axe to jobs as cost pressures mount

Image for Disruption – can traditional banks fight back?

Banking

Disruption – can traditional banks fight back?

Image for Global central banks extend rate hike push in November

Global central banks extend rate hike push in November

Date: December 2, 2022

By Karin Strohecker and Vincent Flasseur LONDON (Reuters) – The pace and scale of rate hikes delivered by central banks in November picked up speed again as policy makers around the globe battle decade high inflation. Central banks overseeing six of the 10 most heavily traded currencies delivered 350 basis points (bps) of rate hikes...

Image for 3 ways financial institutions should adapt to improve customer experience in challenging times

3 ways financial institutions should adapt to improve customer experience in challenging times

Date: November 30, 2022

By Leigh Hopwood, CEO of CCMA (Call Centre Management Association of the UK) and Mike Orlic, Vice President for EMEA at TTEC See and Hear Leigh and Mike discuss Why brands should focus on CX in challenging times | TTEC EMEA It’s no secret the challenges facing financial institutions today in many countries in Europe. With...

Image for Analysis-RBC tightens grip at home with $10 billion HSBC Canada bid, regulatory risks loom

Analysis-RBC tightens grip at home with $10 billion HSBC Canada bid, regulatory risks loom

Date: November 30, 2022

By Divya Rajagopal and Saeed Azhar TORONTO/NEW YORK (Reuters) – Royal Bank of Canada’s swift move to buy HSBC’s Canada unit for C$13.5 billion ($10 billion) strengthens its pole position at home, but faces a long road to clear regulatory challenges. The deal is the biggest acquisition for RBC CEO Dave McKay and marks a...

Image for Completed it? Far from it – Banks have only just started their digital transformation

Completed it? Far from it – Banks have only just started their digital transformation

Date: November 29, 2022

By Ove Kreison, CTO at Estonian core banking provider Tuum. Digital transformation has dominated industry discussion for years in banking, but while many can talk the talk, few have shown they can walk the walk. Despite the shiny appearance of modern banking apps and access to our finances more quickly and conveniently than ever before,...

Image for Britain to allow banks to take on more risk to stay competitive

Britain to allow banks to take on more risk to stay competitive

Date: November 29, 2022

By Huw Jones, Iain Withers and Lawrence White LONDON (Reuters) -Britain will change its rulebook to allow banks to take more risks to help to keep the City of London’s status as a leading global financial centre, a government minister said on Tuesday. The City of London was largely cut off from the European Union...

Image for Consumer Duty – what every financial organisation should know

Consumer Duty – what every financial organisation should know

Date: November 29, 2022

By Vignesh Ramesh, Head of Consumer Duty Solutions at Medallia The new Consumer Duty rules from the UK’s Financial Conduct Authority (FCA) come at an pivotal time for the industry. Hot on the heels of the pandemic, and in the wake of market dislocation and evolving consumer expectations, the new rules stand to further tip...