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Binary Options Customer Service Awards




OptionsClick Wins Best Customer Service Europe 2013 Award from Global Banking and Finance Magazine

Recently, OptionsClick won the Best Binary Options Customer Service Europe 2013 award from the prestigious Global Banking and Finance Magazine. That’s because OptionsClick is one of the best binary options trading sites in the world.


Everyone understands that customer support is something which is incredibly important when dealing with a company, because it shows a company actually cares about what their customers need, want, and even value. When it comes to trading, you’re dealing with the most important asset of all: money. And when a company shows that it values the opinions of its customers when dealing with such a valuable asset, it means that they want you to be happy and succeed in using their product. That’s why this is such an important award for OptionsClick. People the world over have come to depend on its service.

OptionsClick offers so many options for trading, and all are industry standards, which is a great reason for people to trust and use its services. Whether it’s trading on high/low, or short term trading, or any other accepted industry standards, you can count on OptionsClick for giving you the best of the best. You’ll know that OptionsClick is a great binary options service because they’ve been online since 2011 – and that’s a long time to survive in a business with turnaround of just a few days.

A great thing which OptionsClick offers is free advice to anyone about financial transactions of the day. With resident experts, and a fantastic blog which anyone can read and has access to, you’ll learn about binary options trading, and what their recommended picks are for the given time of the day. They’ll give you insight into the trading industry which you just won’t get from other companies. What that gives you is an invaluable tool on how to trade and survive in the industry of financial trading.

When it comes to this business, knowledge is power, and they’re giving it in the best way possible so that you can learn the ropes and take advantage of this information. Everyone has had bad stories about dealing with companies who don’t provide the kind of customer care and service which they’d appreciate. With OptionsClick, you won’t be getting that at all. That’s one of the most important things which you can say about a company dealing with money. Out of hundreds of websites, OptionsClick was deemed to have the best of the best in that area. And this encompasses many other areas of their philosophy as well.

For example: making things simple to use. When you care about what people say and think, you’re going to do your best to accommodate their needs, including designing an easy to use and understand site which won’t be confusing. More importantly, it’s a design which welcomes all sorts of people – from the new user to the experienced one. The system in place is so easy that you can set up an account within one minute and start trading right away. In fact, even before you start trading real money, which is important to you, you can trade in their sandbox area with play money. What better way to learn the system without being on the losing end? After all, practice makes perfect, and they’re giving you the tools with which to practice all you want. Even advanced and experienced users appreciate this tool as it lets them develop trading strategies which might be otherwise too risky to take without checking the facts first.

Trading is not only about experience, but about foresight and strategy. And before you start putting real money down on that strategy, you’ll want to check the OptionsClick options and try it out without risking real money on it. For the new user, the advantage is obvious: they don’t have to risk a single Dollar or Euro before they’re ready to make that first and perfect trade.

Sites using industry trading standards in binary options are also a must, because you don’t want to trade in some strange new technique that only one site offers. You never know how that’ll turn out. Successful trading almost never done on one shot big trades. In fact, most traders – including hugely successful ones – will tell you that making money is usually done in little bits at a time. Spread out your assets, make a few dollars here and there, and let it add up. Don’t put all your eggs in one basket. Almost nobody finds their fortune on one shot deals. Instead, you need to learn to have patience, trade a little at a time, and build up your fortune a few dollars at a time and invest it wisely. That’s why you want to trade with accepted industry standards in platform trading which OptionsClick offers. It may sound less “flashy” than some other sites which promise you the moon, but you’re not in the investing business to throw away your money.

Trading platforms should also have a strong selection of trading options. OptionsClick gives customers the best possible methods of trading, including High/Low, Touch / No Touch, Range, and 60 Second Trades, where investments can see returns in a single minute, which therefore increases the number of trades a sharp trader can stack up in a day, and that adds up to a much higher volume of trading, and a larger number of revenue streams for your portfolio.

It all comes together beautifully at OptionsClick. We highly recommend everyone check it out. Go there, make an account in a few minutes, and try it. There are no limits on that, and it will literally cost you nothing. Read the blog and see how well their editorial coverage and analysis plays out on the market by trading in the sandbox. We are confident that you will be amazed and pleasantly surprised. Few sites will even do that for you, but OptionsClick puts their money where their mouth is.

That’s something which shows through as part of their customer support, and why trading at OptionsClick is something which should interest you enough to try it out. Remember, there’s absolutely no reason not to: it won’t cost you any money to try them out and test them. If you don’t like it, you can walk away and be done with it. But a site which is giving you all the tools to show you how good they are is banking on the fact that you’ll be impressed enough to return time and time again, and use their service as so many other astute online traders do every single day around the world.

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Barclays announces new trade finance platform for corporate clients



Barclays announces new trade finance platform for corporate clients 1

Barclays Corporate Banking has today announced that it is working with CGI to implement the CGI Trade360 platform. This new platform will provide an industry leading end-to-end global trade finance solution for Barclays clients in the UK and around the world.

With the CGI Trade360 platform, Barclays will provide clients with greater connectivity and visibility into their supply chains, allowing them to optimise working capital efficiency, funding and risk mitigation. By utilising cloud based functionality for corporate banking clients, Barclays will also be able to offer a leading client user experience through easy access and real-time integration to essential information, combined with the latest trade solutions as the industry-wide shift to digitisation continues to accelerate.

This move underpins Barclays commitment to supporting the trade and working capital needs of their clients and reinforces a commitment to innovation that has been central to the bank for more than 300 years.

James Binns, Global Head of Trade & Working Capital at Barclays, said: “We are delighted to announce our move to the CGI Trade360 platform and to have started the implementation process. We have a longstanding partnership with CGI, and the CGI Trade360 platform will mean we can continue delivering the best possible trade solutions and service to our clients for many years to come.”

Neil Sadler, Senior Vice President, UK Financial Services, at CGI, said: “Having worked closely with Barclays for the last 30 years, we knew we were in an excellent position to enhance their systems. Not only do we have a history with them and understand how they work, but part of the CGI Trade360 solution includes a proof of concept phase, which is essentially seven weeks of meetings and workshops with employees across the globe to guarantee the product’s efficiency and answer all queries. We’re delighted that Barclays chose to continue working with us and look forward to supporting them over the coming years.”

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What’s the current deal with commodities trading?



What’s the current deal with commodities trading? 2

By Sylvain Thieullent, CEO of Horizon Software

The London Metal Exchange (LME) trading ring has been the noisy home of metals traders buying and selling for over a hundred years. It’s the world’s oldest and largest metals market and is home to the last open outcry trading floor. Recently however, the age-old trading ring, though has been closed during the pandemic and, just a few weeks ago, the LME announced that it will remain so for another six months and that it is taking steps to improve its electronic trading. This news fits in with a growing narrative in commodities about a shift to electronic trading that has been bubbling away under the surface.

Something certainly is stirring in commodities. The crisis has affected different raw materials differently: a weakening dollar and rising inflation risks bode well for some commodities with precious metals being very attractive, as seen by gold reaching all-time highs. Oil on the other hand has had a tough year and experienced record lows from the Saudi-Russia pricing war. It has been a turbulent year, and now prices look set to soar. While a recent analyst report from Goldman Sachs predicts a bullish market in commodities for the year ahead, with the firm forecasting that it’s commodities index will surge 28%, led by energy (43%) and precious metals (18%).

Increasingly, therefore, it seems that 2020 is turning out to be a watershed moment for commodities, and it’s likely that the years ahead will bring about significant transformation. And whilst this evolution might have been forced in part by coronavirus, these changes have been building up for some time. Commodities are one of the last assets to embrace electronic trading; FX was the first to take the plunge in the 90s, and since then equities and bonds have integrated technology into their infrastructure, which has steadily become more advanced.

The slow uptake in commodities can be explained by several truths: the volumes are smaller and there is less liquidity, and the instruments are generally less exotic, essentially meaning it has not been essential for them to develop such technology – at least not until now. This means that, for the most part, the technology in commodities trading is a bit outdated. But that is changing. Commodities trading is on the cusp of taking steps towards the levels of sophistication in trading as we see in other asset classes, with automated and algo trading becoming ever prominent.

Yet, as commodities trading institutions are upgrading their systems, they will be beginning to discover the extent of the job at hand. It’s no easy task to upgrade how an entire trading community operates so there’s lots to be done across these massive organisations. It requires a massive technology overhaul, and exchanges and trading firms alike must be cautious in the way they proceed, carefully establishing a holistic, step-by-step implementation strategy, preferably with an agile, V-model approach.

The workflow needs to be upgraded at every stage to ensure a smooth end-to-end trading experience. So, in replacement of the infamous ring, these players will be looking to transform key elements of their trading infrastructure, including re-engineering of matching engines and improving communications with clearing houses.

However, these changes extend beyond technology. For commodities players to make a success of the transformation in their community, exchanges need to have highly skilled technology and change the very culture of trading. All of which is currently being done against a backdrop of lockdown, which makes things much more difficult and can slow down implementation.

What is clear is that coronavirus has definitely acted as a catalyst for a reformation in commodities. It is a foreshadowing of what lies ahead for commodities trading infrastructure because, a few years down the line, commodities trading could well be very different to how it is now, and the trading ring consigned to history.

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Afreximbank’s African Commodity Index declines moderately in Q3-2020



Afreximbank’s African Commodity Index declines moderately in Q3-2020 3

African Export-Import Bank (Afreximbank) has released the Afreximbank African Commodity Index (AACI) for Q3-2020. The AACI is a trade-weighted index designed to track the price performance of 13 different commodities of interest to Africa and the Bank on a quarterly basis. In its Q3-2020 reading, the composite index fell marginally by 1% quarter-on-quarter (q/q), mainly on account of a pull-back in the energy sub-index. In comparison, the agricultural commodities sub-index rose to become the top performer in the quarter, outstripping gains in base and precious metals.

The recurrence of adverse commodity terms of trade shocks has been the bane of African economies, and in tracking the movements in commodity prices the AACI highlights areas requiring pre-emptive measures by the Bank, its key stakeholders and policymakers in its member countries, as well as global institutions interested in the African market, to effectively mitigate risks associated with commodity price volatility.

An overview of the AACI for Q3-2020 indicates that on a quarterly basis

  • The energy sub-index fell by 8% due largely to a sharp drop in oil prices as Chinese demand waned and Saudi Arabia cut its pricing;
  • The agricultural commodities sub-index rose 13% due in part to suboptimal weather conditions in major producing countries. But within that index
    • Sugar prices gained on expectations of firm import demand from China and fears that Thailand’s crop could shrink in 2021 following a drought;
    • Cocoa futures enjoyed a pre-election premium in Ghana and Côte d’Ivoire, despite the looming risk of bumper harvests in the 2020/21 season and the decline in the price of cocoa butter;
    • Cotton rose to its highest level since February 2020 due to the threat of storm Sally on the US cotton harvest, coupled with poor field conditions in the US;
    • Coffee rose 10% as La Nina weather conditions in Vietnam, the world’s largest producer of Robusta coffee, raised the possibility of a shortage in exports.
  • Base metals sub-index rose 9% due to several factors including ongoing supply concerns for copper in Chile and Peru and strong demand in China, especially as the State Grid boosted spending to improve the power network;
  • Precious metals sub-index, the best performer year-to-date, rose 7% in the quarter as the demand for haven bullion continued in the face of persistent economic challenges triggered by COVID-19 and heightening geopolitical tensions. In addition, Gold enjoyed record inflows into gold-backed exchange traded funds (ETFs) which offset major weaknesses in jewellery demand.

Regarding the outlook for commodity prices, the AACI highlights the generally conservative market sentiment with consensus forecasts predicting prices to stay within a tight range in the near term with the exception of Crude oil, Coffee, Crude Palm Oil, Cobalt and Sugar.

Dr Hippolyte Fofack, Chief Economist at Afreximbank, said:

“Commodity prices in Q3-2020 have largely been impacted by COVID-19. The pandemic has exposed global demand shifts that have seen the oil industry incur backlogs and agricultural commodity prices dwindle in the first half of the year. The outlook for 2021 is positive however conservative the markets still are. We hope to see an increase in global demand within Q1 and Q2 – 2021 buoyed by the relaxation of most COVID-19 disruptions and restrictions.’’

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