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    Home > Finance > Swiss banks struggle with lower margins, EY survey finds
    Finance

    Swiss banks struggle with lower margins, EY survey finds

    Published by Global Banking & Finance Review®

    Posted on January 10, 2025

    2 min read

    Last updated: January 27, 2026

    An infographic illustrating the challenges faced by Swiss banks regarding lower profit margins, as highlighted in the EY survey. The image reflects the state of the banking sector amidst changing interest rates and increased credit demand.
    Swiss banks facing challenges with lower profit margins post-Credit Suisse collapse - Global Banking & Finance Review
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    Tags:Surveyinnovationcustomersfinancial stabilityinterest rates

    Quick Summary

    Swiss banks face profit challenges due to lower interest rates, despite increased credit demand post-Credit Suisse collapse, according to an EY survey.

    Swiss Banks Face Profit Declines Amid Lower Margins, EY Survey Reveals

    ZURICH (Reuters) - Swiss banks have lowered their profit expectations for the coming years due to falling interest rates and despite higher credit demand after Credit Suisse's 2023 collapse, Ernst and Young (EY) said on Thursday.

    Some 40% of 100 banks questioned in an annual survey ahead of the banking results reporting season said they expect profit to decline over the next 1-2 years, although 85% think operating profit will rise again in the longer run, the consultancy said.

    The more cautious outlook follows record results for many Swiss banks in 2023.

    Lower interest rates will dent banks' income statements, said EY Managing Partner Patrick Schwaller, who said Swiss banks were also finding it harder to increase lending volumes.

    "Now we are seeing for the first time that the bank balance sheet is once again becoming a limiting factor," Schwaller told reporters in Zurich.

    The collapse of Credit Suisse led to an increase in demand for banking services from its former customers, but the survey found that did not necessarily result in new business.

    Smaller banks were often unable or unwilling to take on former Credit Suisse clients because they lacked the scale or were wary of taking over some banking relationships.

    "A bad deal from a risk perspective remains a bad deal," said EY Manager Fredrik Berglund.

    Looking ahead, cost reductions, efficiency improvements and artificial intelligence will be big topics in the Swiss banking sector, EY said.

    "AI is the biggest lever for banks to realise more value for the customer and the bank," said EY Partner Marcel Zuend. "We expect the journey to accelerate significantly over the next 12 months."

    (Reporting by Ariane Luthi; editing by Barbara Lewis)

    Key Takeaways

    • •Swiss banks expect profit declines due to lower interest rates.
    • •40% of banks foresee profit drops in the next 1-2 years.
    • •85% predict long-term operating profit growth.
    • •Credit Suisse collapse increased demand but not new business.
    • •AI and efficiency improvements are key future focus areas.

    Frequently Asked Questions about Swiss banks struggle with lower margins, EY survey finds

    1What percentage of Swiss banks expect profit declines?

    Some 40% of the 100 banks surveyed expect profit to decline over the next 1-2 years.

    2How has the Credit Suisse collapse affected banking services?

    The collapse of Credit Suisse led to an increase in demand for banking services from its former customers, but this did not necessarily result in new business.

    3What challenges are Swiss banks facing regarding lending?

    Swiss banks are finding it harder to increase lending volumes, with the bank balance sheet becoming a limiting factor.

    4What role does artificial intelligence play in Swiss banking?

    AI is seen as the biggest lever for banks to realize more value for both customers and the bank, with expectations of significant acceleration in its adoption over the next 12 months.

    5What are the expected trends in the Swiss banking sector?

    Looking ahead, cost reductions, efficiency improvements, and the integration of artificial intelligence are expected to be major topics in the Swiss banking sector.

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