Published by Global Banking & Finance Review®
Posted on July 18, 2025
1 min readLast updated: January 22, 2026
Add as preferred source on GoogleThe UK financial watchdog proposes new rules for BNPL borrowers, including affordability checks and access to the Financial Ombudsman Service for complaints.
(Reuters) -Britain's financial watchdog on Friday proposed rules to protect buy now, pay later (BNPL) borrowers, including affordibilty checks, access to the Financial Ombudsman Service for complaints and support during financial difficulties.
"Our regulation will help consumers navigate their financial lives, with checks on whether they can afford to repay, support when things go wrong and access to the right information to make informed decisions," Sarah Pritchard, deputy chief executive at the Financial Conduct Authority, said.
(Reporting by Yamini Kalia in Bengaluru; Editing by Harikrishnan Nair)
The UK's financial watchdog proposed rules that include affordability checks and access to the Financial Ombudsman Service for complaints.
These regulations aim to assist consumers in navigating their financial lives by ensuring they can afford repayments and providing support when issues arise.
The Financial Ombudsman Service will provide a platform for BNPL borrowers to lodge complaints and seek resolution for any issues they encounter.
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