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Logistics of the Future: Where Freight, Smart Transport and Environmental Responsibility Meet

 By Trevor Hoyle, Senior Vice President, Ground Operations Europe FedEx Express 

With growing awareness around our environmental obligations, how can the Logistics Industry use Smart Transport innovations to drive positive change?

As governments around the world set out their environmental agendas, the business community must listen and adapt. The UK has set an ambitious target of becoming a zero emissions economy by 2050. The transport and logistics sectors can play a significant role in hitting these targets by implementing smarter transport solutions.

To set the scene: FedEx is the world’s largest express transportation company, connecting 99% of the world’s GDP, and delivering more than 15 million shipments per day. Operating at such scale comes with huge complexities, especially in the environmental context. But navigating these issues is not just about seeking route efficiencies and replacing aged assets. To face these challenges head on, the industry must embrace new technologies, innovative thinking and close collaboration with policy makers and partners.

Smart, sustainable transport in action

At FedEx, we have already achieved some notable successes in air freight through sustainability-focused initiatives. The global air fleet is being continuously upgraded with more efficient planes which deliver enhanced technology and increased capacity, alongside improved fuel efficiency and reduced emissions. In combination with the FuelSense programme, and an overarching approach to logistics based on the principles of Reducing, Replacing and Revolutionizing (The Three Rs), in the fiscal year FY18, the company was able to save more than 204 million gallons of fuel and avoid…

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Banking on change: what’s next for the financial services sector in 2020?

By Mark Grainger, VP Sales Europe at Engage Hub

2019 has been the year of disruption for the Financial Services (FS) sector, largely driven by evolving customer expectations and the influx of new technology. Increasing regulatory requirements, combined with new entrants in the market and shifting economic policies also continue to mould the industry. According to PwC, 15 new licences were issued in the last three years to a variety of cloud-based challenger banks. As these branchless banks take over market share, incumbent banks have realised the need to adapt to this change – whether to be a shaper of the future or a fast follower. Already, traditional banks have invested over 1 trillion US dollars in disruptive technologies over the last three years, looking to embrace agility and stay competitive. Simultaneously, around a third of the UK’s bank branches have shut within the past five years alone, as banks focus on making their operations digital.

2020 comes at a crucial time, with higher than ever before customer expectations, regulatory requirements and new competition. Bank branches will continue to diminish at an increasing rate, agile fintechs will continue to gain market share and the FS sector will continue to look for the perfect balance between regulatory compliance and customer experience.

The future of the bank branch

The closure of bank branches has been attributed by traditional banks to the shift towards online banking. According to RBS, in the last 5…

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AlbertoValdes

Global Banking & Finance Awards® 2019 Winner – Banco Mercantil Santa Cruz – Exclusive Interview

Alberto Valdés Andreatta, Executive Vice President of Banco Mercantile Santa Cruz talks to Global Banking & Finance Review about the banks achievement, the current opportunities facing the banking sector in Bolivia, product innovation and their commitment to communities they serve.

As a leader in retail banking what initiatives do you feel have contributed to your success?

One of the main initiatives to be positioned as a national and international leader in retail banking, has been the design of comprehensive and micro-segmented strategies to provide products, services and customer support according to the specific needs of each segment and each one of our stakeholders.

Likewise, a key aspect has been to use active listening. As Mercantil Santa Cruz bank, we always seek to obtain feedback from our clients in order to improve each one of our processes and products.

The uninterrupted investment in technology and innovation has also been fundamental because it has allowed us to democratize financial services and strengthen the reach of our bank to all Bolivians. The implementation of new processes and functionalities today have simplified financial operations and made them much more comfortable, efficient and safe.

In your opinion, what are the biggest opportunities and challenges facing the banking sector in Bolivia?

One of the main challenges is to understand the user,…

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