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Tesco says online services back up after interference ‘attempt’
Published by maria gbaf
Posted on October 25, 2021
1 min readLast updated: January 29, 2026
Global Banking & Finance Review®
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Published by maria gbaf
Posted on October 25, 2021
1 min readLast updated: January 29, 2026
Tesco's website and app faced disruptions due to an interference attempt. Services are now restored, with no customer data compromised.
LONDON (Reuters) -British supermarket chain Tesco said its website and app are back up after the services were disrupted by an attempt to interfere with its systems.
“Our online grocery website and app are now back up and running. Our teams have worked around the clock to restore service, and we’re really sorry to our customers for the inconvenience caused,” a Tesco spokesperson said.
The grocer first experienced the problem on Saturday with customers unable to order goods and track deliveries.
“Since yesterday, we’ve been experiencing disruption to our online grocery website and app. An attempt was made to interfere with our systems which has caused problems with the search function on the site,” a Tesco spokesperson said.
It said there was no reason to believe that customer data had been compromised.
(Reporting by Andy Bruce and Akriti Sharma in Bengaluru; Editing by Raissa Kasolowsky and Stephen Coates)
The article discusses Tesco's online service disruption due to an interference attempt and its subsequent restoration.
No, Tesco confirmed that there was no compromise of customer data during the disruption.
Tesco worked around the clock to restore their online services and apologized for the inconvenience caused to customers.
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