Top Stories
Vizolution included in inaugural FinTech 50 Watchlist
Vizolution has been included in the 2013 FinTech50 Watchlist, a shortlist of fifty companies in Euro...
19th March, 2013
Customer experience
Finance
Can firms leverage complaints for competitive advantage? Paul Clark, CEO of Charter UK, says yes they can.
Paul Clark, CEO of Charter UK It is widely recognised that financial services organisations in the U...
12th March, 2013
Banking
Mobile banking – why context is key
By Nick Bowman, F5 The rise of mobile working (fuelled in many organisations by the adoption of brin...
27th February, 2013
Top Stories
Bill Safran’s Vizolution secures funding from Finance Wales and Notion Capital
Vizolution has raised over £750,000 of funding from investors, including a £500,000 investment from...
14th February, 2013
Banking
Business Intelligence and the banks of tomorrow
Francois Ajenstat, director of product management at Tableau Software, explains how Business Intelli...
12th February, 2013
Top Stories
Bill Safran launches market leading visual sales solution – Vizolution
Bill Safran, former CEO of Trigold, has just launched a new business called Vizolution. Aimed at ban...
1st February, 2013
Banking
THE OFFICE OF THE FUTURE CHANGES THE FACE OF BANKING IN RUSSIA
Moscow-based interactive marketing agency Engage (www.iengage.ru), a member of Digitas network, work...
11th January, 2013
Finance
The state of global card fraud and how to reassure your customers
Mike Braatz, ACI Worldwide, discuss the results of Annual ACI Worldwide Global Fraud Report and reco...
12th December, 2012
Interviews
Turning critics into fans Q&A with The Writer’s Neil Taylor on how to deal with complaints
The FSA have had 500,000 complaints about banks’ customer service in six months. What’s going wrong?...
22nd October, 2012
Business
Fe-edback with a Cutting Edge
Allowing your customers to post their comments and observations on your web site can seem like a ris...
16th October, 2012
Banking
Why ‘big data’ could be the answer to addressing banking customer service
By Mike Hughes, managing director for European operations at intuitive consumer experience firm [24]...
13th August, 2012
Business
Mind the Gap
Gulf between expectation and reality on mobile experiences puts banks at risk of losing customers Th...
6th August, 2012