consumer-perception
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BusinessRetail: When the Race to Win Pounds Heats Up, Amazing Customer Experience Becomes a Secret Weapon.
Top StoriesFrench Retailer Carrefour to Freeze Prices on 100 Products to Tackle Inflation
Online Discounts Boost Struggling UK Retailers in July
Date: August 19, 2022
By David Milliken LONDON (Reuters) -British shoppers spent more than expected last month after being enticed by online shopping deals, official figures showed on Friday, but sales volumes look set to resume their decline as households face the highest inflation in 40 years. Retail sales volumes, adjusted for inflation and the time of year, rose...
German Gas Storage Levy Adds to Energy Consumers’ Woes
Date: August 18, 2022
By Vera Eckert BERLIN (Reuters) -A charge to fund gas imports into Germany to boost national stocks has been set at 0.59 euro per megawatt hour (MWh), gas market operator Trading Hub Europe said on Thursday, feeding into a sharp rise in consumer energy costs. The gas storage levy, set to kick in from Oct....
Luxury Sneakers May Be a Step Too Far for Cash-Strapped Gen Z
Date: August 18, 2022
By Casey Hall and Mimosa Spencer SHANGHAI/PARIS (Reuters) – From $300 bucket hats to $900 sneakers and $700 t-shirts, the high-flying luxury sector is fretting over the appetite among financially stretched Gen Z consumers for such “aspirational” purchases. Executives are troubled in particular by a hit to young Chinese shoppers, not only because mainland China...
UK Electricals Retailer Ao World’s Annual Profit Slumps on Higher Costs
Date: August 18, 2022
(Reuters) -British online electricals retailer AO World posted an 87% slump in annual profit on Thursday, as supply chain snags and higher labour and marketing costs squeezed earnings and inflation-hit consumers reined in spending. The company said its trading had been broadly in line with expectations in the first quarter of the 2023 financial year,...
Beauty and the Inflation Beast: ‘Lipstick Effect’ to Shield Estee Lauder, Coty
Date: August 17, 2022
By Ananya Mariam Rajesh (Reuters) – Americans are turning to cosmetics and fragrances to beat the inflation blues in a trend called “the lipstick effect” that could keep the beauty market’s post-pandemic rebound alive and help quarterly sales for Estee Lauder and Coty. The phenomenon, where consumers buy more beauty products instead of big-ticket items...
Coca-Cola and McDonald’s Left Russia. Their Brands Stayed Behind
Date: August 17, 2022
By Jessica DiNapoli and Alexander Marrow NEW YORK/MOSCOW (Reuters) – Western companies with iconic brands like Coca-Cola that exit Russia face years of battling knockoffs and unauthorized imports clamoring to fill the void they leave behind, a risky bid as courts show little sympathy for firms that depart. Companies pulled back from Russia this spring...