Connect with us

Top Stories

Liberis recognised as one of the UK’s Best Workplaces™ in 2018

Published

on

Liberis recognised as one of the UK’s Best Workplaces™ in 2018

A welcoming, diverse culture is just one of the reasons why Liberis’ employees choose to go to work every day. There are many other reasons, according to UK’s Best Workplaces™ ranking just published by Great Place to Work®. Liberis, the London-based leading alternative finance provider, was recognised in this year’s ranking along with 127 other UK organisations.

Liberis, which launched in 2007 and now employs 97 staff members, is on a mission to finance UK small businesses.

To date, the Hammersmith-headquartered company has helped over 7,000 small businesses, advanced £220m in funding through its innovative Business Cash Advance[1] and supported over 35,000 jobs in the UK.[2] Through continued innovation and investment from the likes of Paragon Bank and British Business Investments, the company aims to support an estimated 100,000 UK jobs by 2020, providing huge social and economic benefit to the UK economy.

Testament to Liberis’ fair, open leadership practices combined with a commitment to fostering a considerate company culture, Liberis prides itself in placing its employees above all. Teamwork, diversity, organisation image, well-being and innovation were all contributing factors to the company’s success in achieving this accolade.

Jo Tripp, HR Director at Liberis says: “It’s always been important to us that Liberis truly is a brilliant workplace, where we respect our people and look after them in the best way possible. So even before going into the Great Place To Work process, we genuinely believed that we doing a great job! Having an independent company come in to assess this – to mark where we’re getting things right, and the areas where we can improve – has been a really useful, rewarding experience.”

“Working on our application and assessment was a great opportunity to pull the team together too. It was so lovely to sit in a room and just talk about all the wonderful things we do, and to share that across all of our teams. It’s been a real celebration of culture!”

Rob Straathof, CEO at Liberis said: “Our employees’ development is a key value at Liberis and a lot of time is placed in nurturing their growth. Appearing in the Great Place To Work rankings is a true vindication of our values as a company and testimony to the hard work we as a team put in day to day.”

 

Top Stories

Iron Mountain 2021 Outlook

Published

on

Iron Mountain 2021 Outlook 1

By Stuart Bernard, VP of Digital Solutions at Iron Mountain

The Covid-19 pandemic is continuing to rewrite the rules governing how we live and work; no crystal ball is needed to identify that general trend. However, what is perhaps less clear is how this reshaping of our traditional work/life patterns will play out in physical, day-to-day terms during 2021.

To fully understand the impact of the virus on employment practices requires an investigation of two evolving challenges: how and where we work. These interlinked issues are already having a profound influence on a wide range of business processes and they are continuing to fundamentally and irrevocably altering the world of employment for people around the world.

Cost reduction will top business priorities

For most businesses, the need to preserve cash will be a major concern over the coming 12 months. Uncertain trading conditions customarily tighten purse strings so we can expect some near-term cost reduction measure. An agile, flexible approach to office space offers an immediate monetary benefit, which in combination with a widespread acceptance of remote working, provides ample opportunities for downsizing real estate holdings. This will enable businesses to divert cash to crucial customer-facing operations, helping protect bottom line performance.

Flexible working will enable greater workforce diversity

However, there is an enduring need for companies to provide offices for their employees, if only to support face-to-face collaborations and ensure that there’s an opportunity for direct learning and training to support career development. For many people, a single place of employment will no longer be the norm – a flexible mix of home, remote and office-based work will be the new reality. However, knitting dispersed employees together into an integrated unit is problematic. Meeting the needs of a hybrid workforce will require the implementation of seamless digital workflows that are responsive and robust enough to ensure that staff can be productive and connected no matter their location.

An unintended benefit of operating a hybrid workforce is the increased level of flexibility it provides when recruiting staff. This has the potential to open up the talent pool beyond conventional geographic areas, boosting access to skills and experience from a wider area. Once again, in order to maximise the opportunities this provides, it will be necessary to assemble a robust digital network in order to bridge physical distances as well as potential cultural ones, depending on how widespread a workforce becomes.

Stuart Bernard

Stuart Bernard

Automated workflows will become critical

For 2021 it’s not just where businesses operate that’s going to change; the requirements of customers are likely to transform, too. This will be especially apparent when it comes to signing contracts and delivering services. Lockdowns and Covid-19 related restrictions on traditional in-person meetings are going to herald the demise of conventionally signed documents in many instances; they are also likely to change how records are shared and stored. An increasing reliance on digital workflows will require the parallel adoption of secure digital storage and handling. Specifically, Iron Mountain’s research reveals that IT support (49%), customer relationship management (36%) and overseeing team resourcing (34%) are the top three processes digitised in response to lockdown.

Nevertheless, efficiently storing existing physical documents or ensuring their safe destruction remain important functions that businesses should not neglect, even if they’re moving to predominantly digital workflows.

Importantly, digitising processes offers a range of benefits that will outlast the current global pandemic. According to our research sample there are four key benefits, which all deliver long-term value: increased productivity (the most popular response at 27%), time savings (20%), enhanced data quality (13%) and cost reductions (12%). Irrespective of trading conditions, there are all important developments that any forward-looking business will want to gain.

Protecting bottom line performance

How does all this work in practice? Well, a fully-searchable on-line repository will enable a company to quickly and cost-effectively access and archive documents, thanks to an array of enhanced search functions. During a period of intensified competition and pressure on bottom line performance this level of functionality delivers real-time benefits that not only meets the needs of a transforming business, it also adds value and consistency to customer services. Similarly, once in place, a properly designed digital workflow system will also be able to automate processes, allowing valuable time and budget to be preserved. What at first might look like a costly investment can quickly turn into a business driver by creating a unified and responsive platform for document and contract management with anytime, anywhere access.

Despite the changing employment patterns, 2021 will show that the physical office space will not cease to exist. Having said that, the way we remember it might change as hybrid working becomes more common place. The coming year will also reinforce the importance of enterprises being flexible and agile – those that cling onto outmoded ways of operating will lose their competitive advantage during a period of dramatic change. Importantly, in order to maximise their opportunities businesses will need to invest in the best available digital tools; adopting and adapting to a paper-free workflow aren’t optional: the next 12 months are going to transform how we create, transfer, share, store and action documents thanks to an increasing use of automated workflows.

Continue Reading

Top Stories

Jack Henry shares six areas of focus for financial institutions in 2021

Published

on

Jack Henry shares six areas of focus for financial institutions in 2021 2

Reflecting back on 2020, the community banking and credit union industries should be proud of how this unprecedented pandemic and resulting economic crisis was managed. It was a truly remarkable time in which organizations worked together to take care of their employees, serve and support our communities, and operate their businesses efficiently despite significant challenges.

Now in 2021, the financial services industry is focused on moving forward – and is well positioned to do so. The technology demands faced over the last year were tremendous, but they were not a surprise. Jack Henry has been steadily working toward building digital, user centric, and open technologies that allow community banks and credit unions to meet customer and member needs personally and at their time and location of choice. The company is constantly evaluating industry trends and developing the technology necessary to prepare financial institutions for continued success. Below are a few areas of focus in 2021:

  • The Paycheck Protection Program (PPP) continues. An additional $284 billion has been approved for PPP lending, including new loan eligibility and the option for qualifying businesses to receive a second loan. Preparing for the dissemination of these funds, all while managing the forgiveness process, is top of mind for many bankers. Community banks and credit unions can continue to benefit from participating in this program by gaining and strengthening small business customers as well as playing a significant role in extending loans to minority- and female-owned businesses. In fact, in addition to facilitating the majority of the small business PPP loans in 2020, community banks originated 72.6% of PPP loans made to non-white small business owners and 71.5% of PPP loans made to female small business owners.
  • Digital banking continues rapid acceleration. Digital banking adoption has reached record highs, and enhancing digital service is a top priority. The area is constantly evolving in speed, personalization and openness. The key to continued success is to stay focused on the needs of people, identify digital solutions that draw people in, engage them, and focus more on providing human-centered service in moments of need. Platforms should offer open infrastructure that makes it easy for institutions to embed their solutions of choice, preparing them for the future.
  • Payments platforms take center stage. It’s critical for financial institutions to broaden their payments options, moving toward an approach that provides end users with robust features combined with an excellent experience. An integrated payments infrastructure that provides frictionless, real-time experiences will be necessary to compete with big banks and fintechs. Financial institutions will partner with vendors that can help to build the right platform for their unique customer and member preferences.
  • Digital transformation in mortgage lending. Mortgages rates have dropped to record lows and the Federal Reserve has expressed no plans to change the rate environment until 2022 or beyond. Bankers must drive efficiency to compete. They need automation and seamless workflows that effectively measure credit risk and streamline previously manual processes. This empowers lenders to focus on building relationships and growing portfolios. Borrowers will benefit also from the added speed and connectivity with their lender.
  • Changes in the new administration. With the pending changes in Washington, a new administration will most likely swing the pendulum back toward an environment of stricter banking regulation. Economic recovery has also been identified as a top priority by the new administration. Banks and credit unions must have agile technology and processes in place to respond; outsourcing will help many with these adjustments.

Transparency and fairness in lending. Given the social environment in our country today, Jack Henry expects a real focus this year on diversity and inclusion in banking, especially around access to fair credit and lending costs. Many organizations, Jack Henry included, have taken a formal stance in supporting racial justice and equality. Working together to ensure that lending clients are treated equitably.

This year will continue to be about partnerships that are committed to doing the right thing and providing for local communities. Together, fintechs and financial institutions can develop joint strategies and modern technology that drive success, both today and tomorrow.

Continue Reading

Top Stories

Seven lessons from 2020

Published

on

Seven lessons from 2020 3

Rebeca Ehrnrooth, Equilibrium Capital and CEMS Alumni Association President

 

Attending a New Year’s luncheon on 31 December 2019, we played a game that involved predicting the world in 2020. Some of the questions included: would Uber become profitable? Would the three-decade bond rally finally come to an end? Would the US hit a recession?

Unlike any of our predictions based on a traditional approach to business and predicting, we now know that 2020 became the year where business, professional and personal plans were turned upside down, reshaped and put-on hold. The proverbial black swan had arrived.

As revealed in a new CEMS Guide to Leadership in a Post-COVID-19 World, to which I contributed, the COVID-19 pandemic has exposed deficiencies in the 20th Century vision of leadership, giving a rare opportunity to question the status quo.

So, what are the main lessons from 2020?

  1. Humans are enormously adaptive.  This is not an extinction scenario. The world is getting used to dealing with global human disaster which may become a recurring event. Life continues guided by new parameters.

  1. No sector or country is immune to rapid change. Just as the leveraged finance and equity markets ground to a halt during the Global Financial Crisis, we have seen a disruption in the financial markets (including M&A) in 2020, including a significant redistribution of wealth between sectors; think tech vs airlines and the hospitality industry. When a market is disrupted it has secondary and tertiary effects such as less work for accountants, lawyers, financiers etc.

 

  1. Location is not as important anymore. The belief that finance staff need to be based in one of the financial capitals to be effective has been forever altered. Pursuing a career in finance from anywhere is becoming possible. However, it’s likely that over time, financial controls and human interaction will move the work model back towards the traditional office approach, as work is a critical sanctuary for people. While working from home may allow more time for family, chores and sports, it is mainly effective for people who already have their internal and external networks. For junior employees it presents a notable challenge as they may be forced to spend their formative years without a chance to really build their networks.

 

  1. Change is likely to be lasting. The opportunity for alternative finance and tech focused providers is enormous and 2020 will accelerate this shift. For example, many retail banks are providing rather poor customer service, blaming the pandemic. Even the most loyal customers will be heading elsewhere. For recent graduates and current students this is a major shift; future winners and key employers may not be names we are used to seeing in the headlines.

 

  1. There will be a spotlight on leaders with visionary strategy and understanding of the operations. 2020 showed many politicians and business leaders behaving like they were playing a game of snakes and ladders, rather than executing a thought-out strategy. The next wave of thoughtful leadership is urgently required.

 

  1. Collaboration leads to success. The definition of a pandemic is an infectious disease prevalent worldwide. A global problem requires a collaborative solution rather than each country and industry on their own. Quoting Steven Riley, professor of infectious disease dynamics at Imperial College London: “Once you have the knowledge and you share the knowledge, then you are able to take measures to push transmission much lower”. This principle is transferable to management education. In a world more complex than ever, investing in a degree is hard currency. Combined with the full global alumni network, corporate partners and schools, CEMS is capital that doesn’t depreciate.

  1. Resilience has become a watch word. Saint-Exupéry’s quote resonates with me: “If you want to build a ship, don’t drum up people to collect wood and don’t assign them tasks and work, but rather teach them to long for the endless immensity of the sea.” We are in a new paradigm – so prepare for the next change. For COVID-19, while we hope that the vaccine will soon upon us, the broader long-term positive challenge remains.
Continue Reading
Editorial & Advertiser disclosureOur website provides you with information, news, press releases, Opinion and advertorials on various financial products and services. This is not to be considered as financial advice and should be considered only for information purposes. We cannot guarantee the accuracy or applicability of any information provided with respect to your individual or personal circumstances. Please seek Professional advice from a qualified professional before making any financial decisions. We link to various third party websites, affiliate sales networks, and may link to our advertising partners websites. Though we are tied up with various advertising and affiliate networks, this does not affect our analysis or opinion. When you view or click on certain links available on our articles, our partners may compensate us for displaying the content to you, or make a purchase or fill a form. This will not incur any additional charges to you. To make things simpler for you to identity or distinguish sponsored articles or links, you may consider all articles or links hosted on our site as a partner endorsed link.

Call For Entries

Global Banking and Finance Review Awards Nominations 2021
2021 Awards now open. Click Here to Nominate

Latest Articles

Bitcoin overtakes "long tech" as most crowded trade - BofA fund manager survey 4 Bitcoin overtakes "long tech" as most crowded trade - BofA fund manager survey 5
Business13 mins ago

Bitcoin overtakes “long tech” as most crowded trade – BofA fund manager survey

LONDON (Reuters) – A long position on bitcoin overtook “long tech” as the trade fund managers said was the most...

British hospitals use blockchain to track COVID-19 vaccines 6 British hospitals use blockchain to track COVID-19 vaccines 7
Business15 mins ago

British hospitals use blockchain to track COVID-19 vaccines

By Tom Wilson LONDON (Reuters) – Two British hospitals are using blockchain technology to keep tabs on the storage and...

Shares climb ahead of Yellen speech, earnings in focus 8 Shares climb ahead of Yellen speech, earnings in focus 9
Business32 mins ago

Shares climb ahead of Yellen speech, earnings in focus

Via Reuters By Danilo Masoni and Wayne Cole MILAN/SYDNEY (Reuters) – Global shares climbed and the dollar eased on Tuesday...

Norway awards oil and gas exploration rights to 30 firms 10 Norway awards oil and gas exploration rights to 30 firms 11
Business33 mins ago

Norway awards oil and gas exploration rights to 30 firms

Via Reuters By Nerijus Adomaitis OSLO (Reuters) – Norway awarded 61 offshore exploration blocks to 30 oil firms in its...

European stocks turn defensive as lockdown worries resurface 12 European stocks turn defensive as lockdown worries resurface 13
Business36 mins ago

European stocks turn defensive as lockdown worries resurface

Via Reuters By Amal S and Sruthi Shankar (Reuters) – European stocks inched higher on Tuesday, as possible extension of...

FTSE 100 edges up as HSBC, drugmakers gain 14 FTSE 100 edges up as HSBC, drugmakers gain 15
Business42 mins ago

FTSE 100 edges up as HSBC, drugmakers gain

Via Reuters By Shivani Kumaresan (Reuters) – British shares inched higher on Tuesday, supported by gains in HSBC and drugmakers,...

Google backs Indian courier startup Dunzo in $40 million fundraising 16 Google backs Indian courier startup Dunzo in $40 million fundraising 17
Business44 mins ago

Google backs Indian courier startup Dunzo in $40 million fundraising

Via Reuters BENGALURU (Reuters) – Indian hyperlocal courier startup Dunzo has raised $40 million from existing investor Google and others,...

Bankers call for 'hybrid' shares to plug COVID corporate capital gap 18 Bankers call for 'hybrid' shares to plug COVID corporate capital gap 19
Business47 mins ago

Bankers call for ‘hybrid’ shares to plug COVID corporate capital gap

Via Reuters LONDON (Reuters) – European companies hit by COVID-19 could issue “hybrid” shares to plug a predicted capital gap...

Bank of England sets out interim 'bail-in' debt targets for banks 20 Bank of England sets out interim 'bail-in' debt targets for banks 21
Business1 hour ago

Bank of England sets out interim ‘bail-in’ debt targets for banks

via Reuters LONDON (Reuters) – The Bank of England on Tuesday set out interim levels of special debt that banks...

British firms call for immediate $10.3 billion in COVID aid 22 British firms call for immediate $10.3 billion in COVID aid 23
Business1 hour ago

British firms call for immediate $10.3 billion in COVID aid

via Reuters By William Schomberg LONDON (Reuters) – British firms called on Tuesday for another 7.6 billion pounds ($10.3 billion)...

Newsletters with Secrets & Analysis. Subscribe Now