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Intelligent Environments: Connecting Money to People®

Published by Gbaf News

Posted on September 30, 2013

6 min read

Last updated: January 22, 2026

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Automation in financial services enabling a 360-degree view for customer engagement - Global Banking & Finance Review — This image illustrates the impact of automation in financial services for creating a comprehensive 360-degree view of customer interactions, crucial for enhancing service delivery and operational efficiency.

Nature of Business:

INTELLIGENT ENVIRONMENTS

It’s not about mobile banking, tablet banking or online banking, financial consumers do not use a single channel preference; they want to interact through any and all digital channels. We, Intelligent Environments, develop Interact™ a Digital Banking platform which enables easy financial transactions and servicing across all digital channels, from apps to browsers, tablets to phablets.

For over 15 years we have been at the heart of the digital operations of a number of tier one financial institutions, retailers and telecoms providers, including Lloyds TSB Group, The Home Retail Group and O2. We work closely with our clients to ensure their customers receive an exceptional, optimised and consistent digital banking experience, regardless of the number and type of channels being used.

Interact™ provides the capability for financial consumers to apply for new products and manage their relationship; including servicing their accounts, making enquiries, executing transactions or receiving marketing campaigns. Additionally our clients can be assured that all their digital banking servicing is delivered to a PCI DSS Level security standard.

David Webber

David Webber

Location:
Surrey, UK

Markets:
International client base

Contact Information:
David Webber, Managing Director
0208 614 9822

Key Executives
David Carman – Executive Chairman
David Webber – Managing Director
Clayton Locke – Chief Technology Officer
Philip Andrew – Head of Client Delivery
Fiona Tee – Chief Financial Officer
Jerry Mulle – Head of Strategic Partnerships and Marketing
Liz Fretwell – Sales Director

Products/Services

Interact™

Interact™ delivers via any channel and any device – iOS/Android smart phones and tablets, browsers, desktops, smart TVs, social networks and beyond. This means our clients will deliver omni-channel interactivity through just the one platform, plus our clients can manage their customers through a single dedicated management console – the Interact Hub™.

As well as being a valuable tool for financial consumers, Interact™ is a key touch point for the brand. That’s why we offer a suite of user interface designs that allow our clients to configure the software to meet their customers’ exact demands whilst accommodating a unique brand identity. Additionally by removing the need for bespoke software, offering a single point solution, and working with existing back office systems, Interact™ will significantly reduce operational costs.

Furthermore, Interact’s future-proof design will adapt to operating system upgrades and new devices – ensuring our clients product portfolios, and eco system, evolve effortlessly.

The Digital Banking Club
The Digital Banking Club was established in January 2013 by Intelligent Environments, in association with the Retail Banker International, Electronic Payments International and the Cards International publications. The Digital Banking Club is the place to go for the latest news, opinions and information on all things digital financial services focused.

The heart of The Digital Banking Club is the microsite (www.thedigitalbankingclub.com) where content is updated daily and contains news items, feeds, blogs, research and papers.

In addition to the microsite, The Digital Banking Club members receive invitations to Webinars as well Live Debates. Current and previous speakers include BSkyB, ING, MoneySuperMarket.com, The Royal Bank of Scotland, Santander, FIS Global, The Payments Council and the Fair Banking Association.

The Digital Banking Club is free to join (but you do need to register) and welcomes members from all areas of the industry and current members include banks, building societies, retailers, telcos, analysts, consulting firms, technology providers and industry commentators.

Nature of Business:

INTELLIGENT ENVIRONMENTS

It’s not about mobile banking, tablet banking or online banking, financial consumers do not use a single channel preference; they want to interact through any and all digital channels. We, Intelligent Environments, develop Interact™ a Digital Banking platform which enables easy financial transactions and servicing across all digital channels, from apps to browsers, tablets to phablets.

For over 15 years we have been at the heart of the digital operations of a number of tier one financial institutions, retailers and telecoms providers, including Lloyds TSB Group, The Home Retail Group and O2. We work closely with our clients to ensure their customers receive an exceptional, optimised and consistent digital banking experience, regardless of the number and type of channels being used.

Interact™ provides the capability for financial consumers to apply for new products and manage their relationship; including servicing their accounts, making enquiries, executing transactions or receiving marketing campaigns. Additionally our clients can be assured that all their digital banking servicing is delivered to a PCI DSS Level security standard.

David Webber

David Webber

Location:
Surrey, UK

Markets:
International client base

Contact Information:
David Webber, Managing Director
0208 614 9822

Key Executives
David Carman – Executive Chairman
David Webber – Managing Director
Clayton Locke – Chief Technology Officer
Philip Andrew – Head of Client Delivery
Fiona Tee – Chief Financial Officer
Jerry Mulle – Head of Strategic Partnerships and Marketing
Liz Fretwell – Sales Director

Products/Services

Interact™

Interact™ delivers via any channel and any device – iOS/Android smart phones and tablets, browsers, desktops, smart TVs, social networks and beyond. This means our clients will deliver omni-channel interactivity through just the one platform, plus our clients can manage their customers through a single dedicated management console – the Interact Hub™.

As well as being a valuable tool for financial consumers, Interact™ is a key touch point for the brand. That’s why we offer a suite of user interface designs that allow our clients to configure the software to meet their customers’ exact demands whilst accommodating a unique brand identity. Additionally by removing the need for bespoke software, offering a single point solution, and working with existing back office systems, Interact™ will significantly reduce operational costs.

Furthermore, Interact’s future-proof design will adapt to operating system upgrades and new devices – ensuring our clients product portfolios, and eco system, evolve effortlessly.

The Digital Banking Club
The Digital Banking Club was established in January 2013 by Intelligent Environments, in association with the Retail Banker International, Electronic Payments International and the Cards International publications. The Digital Banking Club is the place to go for the latest news, opinions and information on all things digital financial services focused.

The heart of The Digital Banking Club is the microsite (www.thedigitalbankingclub.com) where content is updated daily and contains news items, feeds, blogs, research and papers.

In addition to the microsite, The Digital Banking Club members receive invitations to Webinars as well Live Debates. Current and previous speakers include BSkyB, ING, MoneySuperMarket.com, The Royal Bank of Scotland, Santander, FIS Global, The Payments Council and the Fair Banking Association.

The Digital Banking Club is free to join (but you do need to register) and welcomes members from all areas of the industry and current members include banks, building societies, retailers, telcos, analysts, consulting firms, technology providers and industry commentators.