Business
GOING FOR GROWTH: SME NUMBERS SOAR IN OFFICE ADMIN AND BUSINESS SUPPORT SECTOR
Published by Gbaf News
Posted on November 11, 2017
8 min readLast updated: January 21, 2026
Global Banking & Finance Review®
Company
Published by Gbaf News
Posted on November 11, 2017
8 min readLast updated: January 21, 2026
The number of small and medium sized businesses (SMEs) in the office administration and business sector has grown by 76% in the past five years, making it the top industry for SME growth according to a new study from specialist challenger bank Hampshire Trust Bank.
The annual research reveals that the number of SMEs has grown in total by 23% from 2011 – 2016, with human health services, followed by motion picture, video, TV, sound recording and music publishing the second and third biggest growth sectors respectively, having both experienced a 50% rise in the number of SMEs in the past five years.
The study, conducted in partnership with the Centre for Economics and Business Research (CEBR), analysed the top 30 micro sectors in the UK to establish which are growing the most. The study reveals that service-led industries have grown strongly over the past five years.
Top 10 UK micro sectors by SME growth
| Micro sector | Number of SMEs (2016) | Number of SMEs (2011) | % change
2011-2016 |
| Office admin and business support | 108,895 | 61,995 | 76% |
| Human health services | 60,775 | 40,400 | 50% |
| Motion picture, video, TV, sound recording and music publishing | 24,595 | 16,415 | 50% |
| Other professional, scientific and technical | 76,665 | 51,805 | 48% |
| Land transport and pipeline transport | 61,065 | 41,865 | 46% |
| Head office and management consultancy | 174,550 | 120,080 | 45% |
| Computer programming | 152,835 | 106,475 | 44% |
| Architectural, engineering & technical testing | 100,095 | 69,450 | 44% |
| Transportation and storage | 92,485 | 65,590 | 41% |
| Activities auxiliary to financial services and insurance activities* | 31,930 | 22,745 | 40% |
Specialist sectors
Hampshire Trust Bank also analysed the industries in which it has specialist expertise. According to the research, the transportation and distribution sector has grown 41% in the past five years. This trend is reflected by the bank’s own data, with the bank’s Asset Finance division seeing a 15% increase in business from the transport and distribution sector from 2016 – 2017. This positive growth trajectory echoes the optimistic outlook this industry holds for the future. The study finds that the transportation and distribution industry is the most positive, with 60% of respondents stating that they were optimistic about the long-term economic prospects of their sector, compared to 53% in 2016.
The bank also provides property development finance to SME house-builders and commercial mortgages via brokers. The study found that the number of construction of domestic buildings sector SMEs has grown by 38% in the past five years, while the number of smaller firms in the renting and operating retail space sector has risen by 16% over the same time period.
Despite both industries witnessing positive growth, real estate SMEs do not feel as confident about the long-term future of their industry, compared to 2016 data. The study found that 53% of this sector’s smaller firms are optimistic over the long-term, down slightly from 57% last year. Real estate SMEs felt economic uncertainty (46%) and the regulation (32%) were key barriers to growth.
Mark Sismey-Durrant, Chief Executive Officer at Hampshire Trust Bank, said: “SMEs are thinking long-term about their business and for many sectors this is a positive projection forward. We back this sentiment – businesses should be positive about their firms as this state of mind will provide them with the strength and determination to make their companies succeed. But positive thinking is not enough. We need to recognise the importance of smaller businesses and the role they play in the success of the UK economy and ensure these firms have the support they need to thrive and grow. We believe this is where specialist banks such as Hampshire Trust Bank can help, providing SMEs in the sectors in which we operate with the funding required to support their growth aspirations.”
Nina Skero, Head of Macroeconomics at CEBR, said: “The service industries account for around 78% of UK GDP, hence it is encouraging to see that over the past five years growth in the number of SMEs has been particularly strong in these sectors. The buoyant confidence among SMEs is a further sign that these businesses will continue supporting economic growth. The UK is undergoing a period of great economic change and cultivating this optimism must be a priority.”
The number of small and medium sized businesses (SMEs) in the office administration and business sector has grown by 76% in the past five years, making it the top industry for SME growth according to a new study from specialist challenger bank Hampshire Trust Bank.
The annual research reveals that the number of SMEs has grown in total by 23% from 2011 – 2016, with human health services, followed by motion picture, video, TV, sound recording and music publishing the second and third biggest growth sectors respectively, having both experienced a 50% rise in the number of SMEs in the past five years.
The study, conducted in partnership with the Centre for Economics and Business Research (CEBR), analysed the top 30 micro sectors in the UK to establish which are growing the most. The study reveals that service-led industries have grown strongly over the past five years.
Top 10 UK micro sectors by SME growth
| Micro sector | Number of SMEs (2016) | Number of SMEs (2011) | % change 2011-2016 |
| Office admin and business support | 108,895 | 61,995 | 76% |
| Human health services | 60,775 | 40,400 | 50% |
| Motion picture, video, TV, sound recording and music publishing | 24,595 | 16,415 | 50% |
| Other professional, scientific and technical | 76,665 | 51,805 | 48% |
| Land transport and pipeline transport | 61,065 | 41,865 | 46% |
| Head office and management consultancy | 174,550 | 120,080 | 45% |
| Computer programming | 152,835 | 106,475 | 44% |
| Architectural, engineering & technical testing | 100,095 | 69,450 | 44% |
| Transportation and storage | 92,485 | 65,590 | 41% |
| Activities auxiliary to financial services and insurance activities* | 31,930 | 22,745 | 40% |
Specialist sectors
Hampshire Trust Bank also analysed the industries in which it has specialist expertise. According to the research, the transportation and distribution sector has grown 41% in the past five years. This trend is reflected by the bank’s own data, with the bank’s Asset Finance division seeing a 15% increase in business from the transport and distribution sector from 2016 – 2017. This positive growth trajectory echoes the optimistic outlook this industry holds for the future. The study finds that the transportation and distribution industry is the most positive, with 60% of respondents stating that they were optimistic about the long-term economic prospects of their sector, compared to 53% in 2016.
The bank also provides property development finance to SME house-builders and commercial mortgages via brokers. The study found that the number of construction of domestic buildings sector SMEs has grown by 38% in the past five years, while the number of smaller firms in the renting and operating retail space sector has risen by 16% over the same time period.
Despite both industries witnessing positive growth, real estate SMEs do not feel as confident about the long-term future of their industry, compared to 2016 data. The study found that 53% of this sector’s smaller firms are optimistic over the long-term, down slightly from 57% last year. Real estate SMEs felt economic uncertainty (46%) and the regulation (32%) were key barriers to growth.
Mark Sismey-Durrant, Chief Executive Officer at Hampshire Trust Bank, said: “SMEs are thinking long-term about their business and for many sectors this is a positive projection forward. We back this sentiment – businesses should be positive about their firms as this state of mind will provide them with the strength and determination to make their companies succeed. But positive thinking is not enough. We need to recognise the importance of smaller businesses and the role they play in the success of the UK economy and ensure these firms have the support they need to thrive and grow. We believe this is where specialist banks such as Hampshire Trust Bank can help, providing SMEs in the sectors in which we operate with the funding required to support their growth aspirations.”
Nina Skero, Head of Macroeconomics at CEBR, said: “The service industries account for around 78% of UK GDP, hence it is encouraging to see that over the past five years growth in the number of SMEs has been particularly strong in these sectors. The buoyant confidence among SMEs is a further sign that these businesses will continue supporting economic growth. The UK is undergoing a period of great economic change and cultivating this optimism must be a priority.”
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