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    Home > Investing > Factbox-British energy suppliers dwindle as gas prices soar
    Investing

    Factbox-British energy suppliers dwindle as gas prices soar

    Published by Jessica Weisman-Pitts

    Posted on October 7, 2021

    2 min read

    Last updated: January 30, 2026

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    Quick Summary

    UK energy suppliers face collapse as gas prices soar, affecting 1.7 million customers. Major firms absorb customers and seek government aid.

    British Energy Suppliers Struggle Amid Rising Gas Prices

    (Reuters) – British energy suppliers are grappling with soaring wholesale gas prices that have led to the collapse of a number of energy companies, forcing about 1.7 million customers so far to switch providers.

    Prices of wholesale gas have multiplied in recent months as economies reopen after lockdowns and rising demand for liquefied natural gas in Asia pushed down supplies to Europe.

    Smaller energy suppliers, which have less capital available to hedge customer needs, have stopped trading in recent weeks. Britain’s bigger energy firms are mopping up their customers and have asked the government for support to help bear the costs.

    There are more than 50 small- and mid-sized independent energy suppliers in Britain which have around a 30% share of the market.

    The rest of the market is controlled by five large suppliers: OVO Energy and SSE brands, owned by OVO Energy, EDF Energy, Centrica’s British Gas, several E.ON brands and Iberdrola’s Scottish Power.

    Here’s a look at some of the companies that have fallen prey to the surging costs and the firms that have taken on the customers of the failed ones.

    Collapsed supplier No. of customers New supplier

    PfP Energy 82,000 domestic British Gas

    customers and 5,600

    non-domestic customers

    MoneyPlus Energy 9,000 domestic British Gas

    customers

    Utility Point 220,000 domestic EDF

    customers

    People’s Energy 350,000 domestic British Gas

    customers, and 1,000

    non-domestic customers

    Avro Energy 580,000 domestic Octopus Energy

    customers

    Green Supplier Ltd 255,000 domestic Shell Energy

    customers and a small

    number of non-domestic

    customers

    ENSTROGA 6,000 domestic E.ON Next

    customers

    Igloo Energy 179,000 domestic E.ON Next

    customers

    Symbio Energy 48,000 domestic E.ON Next

    customers and a small

    number of non-domestic

    customers

    (SOURCE: OFGEM, Reuters reporting)

    (Reporting by Aditi Sebastian and Yadarisa Shabong in Bengaluru; Editing by Maju Samuel)

    Key Takeaways

    • •Soaring gas prices lead to the collapse of several UK energy suppliers.
    • •1.7 million customers are forced to switch energy providers.
    • •Smaller suppliers struggle due to limited capital for hedging.
    • •Major energy firms request government support to manage costs.
    • •Market share is divided between small suppliers and five large firms.

    Frequently Asked Questions about Factbox-British energy suppliers dwindle as gas prices soar

    1What is the main topic?

    The article discusses the impact of rising gas prices on British energy suppliers, leading to company collapses and customer shifts.

    2Why are gas prices rising?

    Gas prices are rising due to increased demand post-lockdowns and reduced supply to Europe as Asia demands more liquefied natural gas.

    3Which companies have absorbed the customers of failed suppliers?

    Major firms like British Gas, EDF, and Octopus Energy have taken on customers from collapsed suppliers.

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