EDM GROUP, THE UK’S LEADING INFORMATION MANAGEMENT AND BUSINESS PROCESS MANAGEMENT SERVICES PROVIDER

Company name:
EDM Group (“EDM”)

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Nature of business:
EDM works to combine business expertise with innovative technology and robust outsourcing capabilities to help leading organisations to manage the rapidly growing volumes of information flowing into and through their businesses every day.

EDM does this by removing problematic paper from business processes and enabling multi-channel inputs into streamlined business processes that direct the digital documents to the correct person’s desktop. In the UK, EDM has over 250,000 users of its online hosting service, stores 2.7M cu ft of boxed documents, has over 50 miles of live filing and has the capacity to scan 500 million images per annum. Its digital mailroom services process post daily, directing images to desktops by 9am the same day as well as banking hundreds of millions of pounds worth of cheques each month.

Locations:
UK, US and Bahamas

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Markets:
EDM’s growing client base spans a number of countries and organisations from all sectors including financial services, public sector (central & local government and NHS), professional services, manufacturing, distribution, retail, pharmaceuticals, private healthcare, utilities and charities.

Clients include:
Avis Budget EMEA Ltd, Nationwide Building Society, Companies House, Legal & General, Lloyds Banking Group, Grant Thornton and numerous healthcare providers including NHS Trusts, Bupa and BMI hospitals.

Key executives:

Sam Ferguson, CEO – Group Chief Executive Officer and President

Sam started out in his business career by training as an accountant and moved into IT where he has developed wide experience in both systems and operations.
Sam has successfully built a number of high growth companies, including Edotech Ltd. Within four years of leading a management buyout from Barclays, Sam had developed the Edotech business to revenues of more than £100 million with profits of more than £12 million.
Sam’s detailed knowledge of document solutions, business development, IT and finance together with his understanding of business process management is a key driving force behind EDM.

Mark Jones – Group Chief Finance Officer

Mark qualified as a Chartered Accountant with Spicer and Pegler in 1988 (now part of Deloitte) before joining the Private Equity arm of Murray Johnstone in 1989.

After a long career performing financial and commercial roles across IT recruitment companies, Mark joined EDM in 2004. He was part of the team that helped EDM buy three companies with the backing of ECI and HSBC.

In 2011 EDM and Sala were merged with Mark being appointed as the Group CFO. In 2013 EDM bought DIT in the US, doubling the size of the Group and establishing a major US presence, meaning Mark’s responsibilities now span the Atlantic.

Spencer Wyer, Group Chief Technology Officer

Spencer has worked in the business process management (BPM) industry for over 16 years, working with Novell, the United Nations in Geneva and the British Bankers Association.

After five years as Senior BPM Consultant at Metastorm Inc, Spencer set up his own BPM consultancy (Biz Designs), attracting a blue chip customer base including O2, Channel 4 Television, British Telecom and Bentley Motors.

EDM bought Biz Designs in 2007, thus acquiring a successful business with an impressive client list.

Brief history of the company:
EDM was established in 2004 through the merger of three companies, but was struggling and in danger of collapse in 2006 when Sam was appointed CEO.

Having recognised that its real value was in the company’s technology and blue-chip customer base, Sam and the senior team were able to turn the company’s fortunes around.

EDM was sold to new investors in 2011 and merged with Sala International Ltd, a complementary business, doubling the size of the company and extending the range of services it could provide.

In 2012, EDM acquired Filing Plus Ltd, another specialist consultancy in the heart of London’s financial district and opened a new showcase office and presentation suite close to the Bank of England.

In 2013, EDM completed the acquisition of Diversified Information Technologies, a leading US provider of information management services, giving the company a firm foothold in America.

Certifications/licences:
Can be found on our website (www.edmgroup.com), e.g. ISO 9001, 14001, 27001, 18001; membership of AIIM, Information & records management society, PRISM, NAID.

Products/services offered:

  • Digital Mailroom
  • Scanning
  • Records Management
  • Online Document/Data Hosting
  • Secure Shredding/Destruction
  • Business Process Management

CSR:
EDM recently sponsored Walking With the Wounded, a UK based charity which funds both the re-training and re-education of wounded servicemen and women, who fielded a team at the Trois Etapes cycling race in France. In the US EDM sponsors similar military charities through its Diversified4USTroops activities.
EDM’s business is inherently environmentally friendly, eliminating thousands of miles of unnecessary van journeys, for example, and this is complemented by its green programme, registered to ISO 14001.

Contact information :
Keith Ireland
Group Marketing Manager
EDM Group
01902 406200
[email protected]

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