technology
Technology
Tips to Overcome ESG Data Selection Challenges
Technology
Acceleration of Digital Transformation through strategy formulation to adjust to the new normal
Technology
Implementing International Regulations from a Tech Perspective: Lessons from the Union Customs Code and Brexit
Technology
3 ways AI is Revolutionising the Insurance Industry
FPT Software Showcases Digital Capabilities at Tech-Infused Event
Date: July 27, 2022
Sponsored Feature Presented by FPT software HANOI, Vietnam – July 25, 2022 – Vietnam’s leading IT company FPT Software, a subsidiary of FPT Corporation (FPT), recently welcomed 550 guests worldwide to the Tech Exhibition on July 20, 2022. The event was organized to celebrate the grand opening of FPT’s latest headquarter in Hanoi, demonstrating the...
Using Real-Time Behavioral Intelligence to Prevent Synthetic Identity Fraud
Date: July 26, 2022
Sponsored Feature Presented by Deduce Stopping “Frankenstein” identities before they can even get started By Ari Jacoby, Founder, CEO of Deduce Synthetic identity fraud is one of the most dangerous threats facing financial and payment providers today. Aite-Novarica Group recently conducted a study in which top fraud executives named this kind of activity one of...
How conversational AI is giving financial service organisations the edge in customer relations
Date: July 26, 2022
By Vijai Shankar, VP of Product & Growth Marketing at Uniphore Even pre-pandemic, the financial services industry was facing ‘innovate or die’ decision points, in the face of newer, more technologically nimble competition and changing consumer behaviour. More customers were banking remotely than ever before, with one study suggesting that four out of five people...
Done with the Disconnect: The Benefits of Digital Customer Service
Date: July 26, 2022
By Rick DeLisi, Lead Research Analyst of Glia Contacting customer service–especially on the phone–can be a frustrating experience. Most of us have come to hate having to do it. In fact, a recent study from noted CX authority Shep Hyken found that 42% of individuals would rather clean a toilet than call customer support on...
Modernising payroll tech: why traditional technology is outdated
Date: July 25, 2022
By Paul Bartlett, CEO, CloudPay The banking and financial services arenas have already faced a wealth of digitalisation. Online banking has drastically changed consumer habits, with the ability to quickly and easily make transactions through apps and online platforms changing how we all manage our finances and cash flow. And of course, the pandemic only...
When the going gets tough, why fintechs should keep going
Date: July 22, 2022
By Henrik Grim, MD of Europe for Capchase, discusses why fintech startups might want to think twice before reducing their headcount in this period of economic uncertainty If you’ve been paying any attention to tech commentators recently, it will have been difficult to miss the coverage on the number of startups making layoffs or introducing...