In study of winter holiday bookings, ADARA finds Brits keen to travel abroad despite lockdown uncertainty The announcement of the second lockdown led to UK travel departures...
Banks in Singapore must put the customer at the heart of their innovation efforts and deliver integrated propositions that address core customer needs, and in turn,...
By Amir Nooriala, Chief Commercial Officer, Callsign UK Finance published their 2020 half-year report on 25th September 2020, which found that scams steadily rose during the...
By Robert Frendo, managing director, services, Versent As open banking moves into phase two in Australia what have we learnt? What progress is being made? Well,...
The Monetary Authority of Singapore (MAS) and the Bank of Ghana (BOG) have commenced discussions to adopt the Business sans...
By Gary Williams, Director of Sales and Consultancy at Spitch, examines what expectations and experiences customers want from their bank now, and in the future For high...
The looming threat of a no-deal Brexit, coupled with a second national lockdown, promises a difficult winter for SMEs on top of what has already been...
By John Mitchell, CEO at Episode Six. Home to roughly “four-thousand fintech firms that have incubated disruptive propositions,” the European Union boasts one of the most...
SAS research reveals that banks offered an improved customer experience during lockdown A quarter (27%) of banking customers noted an improvement in their customer experience over...
The Swedish Financial Supervisory Authority’s (FSA) latest stress test results show major Swedish banks’ robust ability to absorb credit losses. The results support Fitch Ratings’ view...
Digital acceleration due to COVID-19 has not eliminated the need for bank branches Faster service (23%), smaller queues (26%) and longer opening hours (31%) are among...