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BIG DATA TO DRIVE SPENDING ON MANAGEMENT INFORMATION SYSTEMS TO US$9.3BN BY END OF 2018

Published by Gbaf News

Posted on February 19, 2014

4 min read
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Banks Increasing Investment in MIS

Banks will increase their spending on management information systems (MIS) to improve analytics.

With the current explosion of data, the banking industry is keen to use Big Data to boost the effectiveness of analytics within their businesses, according to Ovum. New research* from the global analyst indicates that while worldwide spending on management information systems in the retail banking industry was US$6.9 billion in 2013, this is set to reach US$9.3 billion by the end of 2018.

Key Challenges Driving Big Data Adoption

Currently, banks’ biggest challenges are revenue generation and risk and compliance management, but they are set to spend more on technology tools to tackle these. Big Data will dramatically extend their ability to enhance areas of the business such as web security, customer analytics and compliance, which will lead to further investment. After spending growth of more than 4 percent between 2011 and 2013, growth is expected to accelerate between 2014 and 2018, with the growth rate ranging between 5.3 percent and 6.4 percent.

People and Processes Critical for Big Data

“Creating a Big Data project is not just a technology issue though,” says Jaroslaw Knapik, senior analyst, financial services technology, Ovum. “Data can only be trusted when there are people directly accountable for its accuracy and it is formally governed through its lifecycle. The ideal solution requires a combination of people, processes and technology.”

Understanding Data Types in Banking

It is essential for banks to understand their data, as knowing whether it is structured or unstructured will dictate their architectural and analytical approach. Banks are capturing more data than they are used to, beyond risk and marketing information, and the process of analysing it is likely to be iterative and exploratory.

Knapik concludes: “Data from customers, banking channels, back-office systems and third-party sources can yield significant insights that are useful for customer marketing, risk management, and infrastructure optimisation, alongside a host of other areas.”

Banks will increase their spending on management information systems (MIS) to improve analytics.

With the current explosion of data, the banking industry is keen to use Big Data to boost the effectiveness of analytics within their businesses, according to Ovum. New research* from the global analyst indicates that while worldwide spending on management information systems in the retail banking industry was US$6.9 billion in 2013, this is set to reach US$9.3 billion by the end of 2018.

Currently, banks’ biggest challenges are revenue generation and risk and compliance management, but they are set to spend more on technology tools to tackle these. Big Data will dramatically extend their ability to enhance areas of the business such as web security, customer analytics and compliance, which will lead to further investment. After spending growth of more than 4 percent between 2011 and 2013, growth is expected to accelerate between 2014 and 2018, with the growth rate ranging between 5.3 percent and 6.4 percent.

“Creating a Big Data project is not just a technology issue though,” says Jaroslaw Knapik, senior analyst, financial services technology, Ovum. “Data can only be trusted when there are people directly accountable for its accuracy and it is formally governed through its lifecycle. The ideal solution requires a combination of people, processes and technology.”

It is essential for banks to understand their data, as knowing whether it is structured or unstructured will dictate their architectural and analytical approach. Banks are capturing more data than they are used to, beyond risk and marketing information, and the process of analysing it is likely to be iterative and exploratory.

Knapik concludes: “Data from customers, banking channels, back-office systems and third-party sources can yield significant insights that are useful for customer marketing, risk management, and infrastructure optimisation, alongside a host of other areas.”

Key Takeaways

  • Global retail banks’ MIS spend grew from US$6.9 bn in 2013 to US$9.3 bn projected by end‑2018.
  • Growth rate in MIS spending expected to accelerate to between 5.3 %–6.4 % annually from 2014–2018.
  • Big Data is a key driver, enhancing areas like customer analytics, web security, compliance, and risk management.
  • Effective Big Data projects require governance, accountability, and a blend of people, processes and technology.

References

Frequently Asked Questions

What was the MIS spending in retail banking in 2013?
It was US$6.9 billion worldwide.
What is the projected MIS spending by end‑2018?
It is expected to reach US$9.3 billion globally.
What’s driving the increased MIS spending?
Big Data needs, including customer analytics, web security and compliance, are key drivers.
What growth rate is forecasted for 2014–2018?
Annual growth is expected between 5.3 % and 6.4 %.
What’s essential for successful Big Data projects?
They require people responsible for data accuracy, formal governance, and integration of people, processes and technology.

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