Having commenced its operations with a mission of achieving leadership in particular in the leveraged trading out of all financial intermediation services in Turkish Capital Markets, GCM Menkul Değerler A.Ş. is an award-winning financial intermediary, licensed with its technological infrastructure compliant with world standards, and a paid-up equity of TRY 13.9 million.
GCM Forex is dedicated to its vision of becoming a global player, operating throughout the world, in Europe, Asia and Middle East in particular. Within the framework of its mission to provide investors information, GCM Forex strives to help create information based investment strategies on part of the investors, achieving optimal benefits, through seminars, training videos and webinars. As the Forex market requires a specific kind of trading experience compared to other markets, services and materials are presented to the investors in a most comprehensible and fluent form at all times, making use of all means provided by applicable technology, with reference to the structure of the market, investor profile, and level of education. In this respect, GCM Forex can be considered as a school of forex, providing trainings for newcomers.
Trading in the Forex market requires knowledge and experience. GCM Forex offers the option of a demo account for its clients, allowing them to get acquainted with the Forex market, and to develop more successful trading strategies. This allows the investor to trade under actual market circumstances with a portfolio of USD 100,000 in virtual cash, engaging in any form of trade actual account owners can engage in, hence gaining trading experience through practice.
In line with its vision of unlimited services, trades that can be done through GCM Forex’s next-generation trading platform are not limited to parities alone. It is possible to trade in a very wide range of currencies, including exotic currencies in addition to major, minor and cross parities. Trading in precious metals such as gold, silver, platinum, as well as in commodities including aluminum and copper, and a multitude of instruments from oil to natural gas is among the possibilities. Furthermore, the trading platform of numerous agricultural products including, but not limited to wheat, sugar, cotton, corn, soy, and coffee is also rich in indices and stocks from global exchanges, CFD and various investment instruments. GCM Forex works with an innovative service perspective, and the will to offer approximately 70 investment instruments with the highest trading volume on a global scale, at the best market conditions available. Regardless of the preferences of the investor, it is possible to find an investment instrument compatible with its revenue and risk expectations. Without any commissions, charges, and regardless of the volume and type of investment on part of the client, to boot!
The Forex market regulations introduced by the Capital Markets Board (CMB) on 31 August, 2011 marks a watershed event for the Turkish Forex markets. After the regulation by CMB, the investors got the chance to trade in a safe and regulated market. Regulation introduced the obligation on part of the financial intermediaries, to obtain licenses, and to keep the clients’ accounts at the Settlement and Custody Bank, in individual client accounts. Moreover, the leverage ratio was limited to 1:100, reducing the susceptibility of the investors in the face of systemic risks.
Thanks to such regulations reflecting the reliability and the strength of the market, the majority of investors who previously traded abroad at high cost levels, without any security, moved their accounts to Turkey. The trades were directed to financial intermediaries licensed by CMB. The Association of Capital Market Intermediary Institutions of Turkey (TSPAKB) data indicates that the trading volume which averaged around TRY 125 billion per month in year 2012 rose to TRY 250 billion in year 2013.
The growth potential of the industry, the positive outlook regarding the macroeconomic indicators, and the confidence in the future of Turkey whet the appetite of foreign Forex firms as well. As of date, 27 financial intermediaries including foreign Forex firms are licensed by CMB as market builders. GCM is among the first intermediaries licensed by CMB, and its trading volume hit a monthly average of 30 billion US Dollars, within a short time frame of 1 year, thanks to the confidence of its clients. Its rise among the peers and the success towards leadership in the business owe much to superior client relations management, high growth performance.
At GCM Forex, the investor is free, can access his/her account anywhere over the internet, and can engage in any transaction of his/her choice. It is possible to access the account using a single password, over his/her choice operating system, computer, iPhone, Android, or Mac OS.
Solution oriented customer representatives, accountants who serve as a bridge between the market and the investor, analysts monitoring the market throughout the day, and experts producing solutions regarding any level of training needs, are elements of the standard set of services it offers. Any investor interested in the market will find himself/herself privileged at GCM Forex.
GCM Forex’s team of specialist analysts disclose their observations regarding the market they monitor closely, with the perspective that greatest strength in the Forex market is achieved through knowledge. Each morning and evening on weekdays, as well as the beginning of each week is the time for the publication of regular reports and analyses. Furthermore, extraordinary developments and opportunities, when such arise, are disclosed in instant analyses, to help the investor develop successful strategies. Investment instruments are monitored on demand, and regular reports are issued, for high trading volume VIP accounts.
As the Forex markets are open for 5 days a week, 24 hours a day, the markets should be monitored continuously. The Forex market is one where the fastest reflexes of the investors are presented in the face of the changes in the global economy. That’s why GCM Forex’s services run continuously for 5 days a week, 24 hours a day. The support team offers assistance on any matter the investor may require, for 24 hours during week days. At GCM Forex, customer satisfaction is maximized.
GCM Forex’s clients themselves set the terms of trading. The investor may either open a standard account, or a premium one. At GCM, the investor can enjoy distinct advantages for each form of trading, and get a unique investment experience. The investor can attend professional training programs, and receive expert opinion regarding the risks and investment strategies.
At the same time, the investor gets the opportunity to open positions with extremely competitive and advantageous spread margins, so as to include all investment instruments. SMS warnings sent and trading signals provided by a team of specialist analysts provide an invaluable set of information. GCM Premium clients are provided this service free of charge. That is why; their positions are always one step ahead.
GCM Forex never compromises on the principles of discipline, confidence, regulations compliance, institutional perspective, and transparency. GCM Forex is licensed for leveraged trading activities. It is also a member of The Association of Capital Market Intermediary Institutions of Turkey, Settlement and Custody Bank Inc., Central Registry Agency, and Turkish Derivatives Exchange. All clients of GCM Forex enjoy the privilege and confidence of trading with an agency audited continuously by CMB.
GCM Forex, with its mission concerning customer satisfaction, employs a strong staff of professionals to offer quality and qualified services through its organizational structure. Its employees have advanced command of capital and derivatives markets, in order to provide most reliable and sophisticated financial data to the clients, as fast as possible, and in an efficient manner. In order to cut the length of the road to high profit margins over the savings of investors, all unnecessary red tape, any communications problems, and any delays are considered as obstacles, and the first priority is to eliminate such obstacles.
GCM offers its clients next generation, user friendly trading platforms, real-time financial analyses, and access to actual market terms with fixed and narrow spreads. It is a major actor of Turkish Capital Markets, thanks to its performance, technology infrastructure meeting global standards, and its young and dynamic team. It believes that the innovations it introduces bring a fresh outlook into Turkish Capital Markets, where minutes, even seconds are critical.
How to use data to protect and power your business
By Dave Parker, Group Head of Data Governance, Arrow Global
Employees need to access data to do their jobs. But as data governance professionals, it’s our job to protect it. Therefore, we must perform a fine balancing act to weigh robust data protection against the productivity of workers who need the data to maintain business-as-usual working processes.
Data grows exponentially, and most organisations will admit that they simply don’t know what data they have, where it is, and the controls that exist around it. This creates 2 challenges:
- Burgeoning amounts of unstructured data makes the business increasingly vulnerable from external attackers or internal data breaches.
- Because data is the key to understanding a customer’s wants and needs, if the business can’t identify its data and unlock its value, it’s at a competitive disadvantage.
As a European investor and alternative asset manager, here at Arrow Global we take care of £50bn of assets and own a data estate exceeding 160TB. How we manage our data is key to our success. We understand the difficulties involved in opening up environments to allow people to work productively, while at the same time locking them down to protect our organisation.
When it comes to analytics, I believe that Arrow is highly proficient because we employ a talented team of data scientists. But even for us, the sheer volume of raw and processed data, that resides in both our structured systems and unstructured data repositories, has the potential to put our business at risk.
We know there’s always more that can be done to strengthen our security posture and ensure regulatory and contractual compliance, while at the same time using our data to drive the business forward.
Data protection isn’t just about compliance
For many organisations, data protection has centred on demonstrating compliance with the GDPR. At Arrow, our efforts have gone one step further to include our contractual exposure.
Being a more mature data organisation, we had previously tried to develop an application in-house to manage our data estate. However, with 160TB across the company in production data alone, we simply couldn’t achieve the scale we needed to handle the sheer volume of data. Of course, the volume is just the start – once you know what data you have, you then need to be able to categorise the data and put it into a structure, so the business can analyse it for a specific use case.
We knew we needed to go to market to find an industrial-strength data discovery product to replace our in-house application. By aligning our choice of product to our overall IT and change strategy, meant that ultimately, we ended up with a far better outcome than we’d anticipated.
Position data as both a risk and an asset
Data touches every part of an organisation, so when it came to building a business case for buying-in a data discovery software platform, we approached it in a way that would speak to different people at the same time. We did this by posing the question:
“What do we want to do with data in a way that is GDPR-compliant, contractually-compliant and enables us to better service our clients?”
These are the black and white tests of data governance – to recognise the importance of securing and protecting data. They’re applied in a way that enables us to commoditise data and use it to drive the business forward, by forcing us to consider how we would use the data – for example, creating value-based pricing for our clients.
In aligning the business case to initiatives that were already priorities within the boardroom, we knew that we’d gain the attention of the senior leadership team and it would be easier to get the buy-in and budget we needed. And in the end, everyone wins – we get what we need to protect the data, and the business gets to distil the data’s value to better meet our customers’ expectations.
Get visibility of data at scale
For us, things got really exciting once we were able to see all of our data at scale. We chose Exonar because it allowed us to discover our data in ways that other products couldn’t. And the interface between the user and Exonar meant that everyone – both technical and non-technical users – could understand the technology and the findings it revealed.
When we saw exactly what data was in the estate, where it was and who had access to it, data security became much easier and the risk of data being compromised was dramatically reduced. We can see exactly where the vulnerabilities are and restructure how our data is stored to strengthen security. Then over time, we can use search, workflow and analysis to optimise the infrastructure and continually identify new areas to improve.
Commercialise the data
From a wider-business perspective, once people can see the data, they can start asking “What if…” to query it and distil its value. But it’s more than just the data itself. It’s not uncommon for data relating to the same thing to exist in unconnected systems across the business. For example, customer interactions and incidents or events.
Exonar is capable of joining the dots in disparate data sets. By stitching these data sets together, we can get a better overall view of our customers and use the outcomes to think of new, different or better ways of serving them through enhancing or adapting our offerings.
Why other financial services businesses should also take a smarter approach to data
- By changing the way you approach data, you can use it to protect and power your business and the people you serve.
- By positioning data as both a risk and an asset, you elevate its position to give it priority in the boardroom. Ultimately, it’s data that helps the business make informed strategic decisions about how to strengthen its competitive advantage.
- By gaining visibility of data at scale, you can see exactly what data you have and where it is. This gives the business confidence about the actions needed to ensure it is secured in both a regulatory and contractually compliant way, and that people are doing the right thing with data at all times.
- And joining different data sets provides you with a single view of ‘X’ within your data, no matter where it is. Helping to support your wider-business strategy and priorities, it gives you the information you need to secure a business advantage and generate value.
How business leaders can find the right balance between human and bot when investing in AI
By Andrew White is the ANZ Country Manager of business transformation solutions provider, Signavio
The digital world moves quickly. From keeping up with consumer behaviour patterns, to regulation and compliance, the most successful organisations are always on the cutting-edge of technological developments.
However, when it comes to investing in artificial intelligence (AI), a hard and fast strategy does not guarantee a top spot amongst the league of tech greats. Instead, it pays to take a considered approach to balancing reliance on automated processes with a human touch. Why? Because creative and strategic thinkers are the true propellers of innovation; automation is simply the enabler.
The International Monetary Fund (IMF) developed the ‘Routine Task Intensity’ (RTI) index as a measure of which processes are likely to benefit most from automation. According to this metric, jobs requiring analytical, strategic, communicational and technical skills score low on the RTI index, while simple, repetitive tasks scored highly.
The lesson for business leaders here is simple; your digital investments are just as important as your stake in talent. When deciding which processes to automate, start simple, and remember to value the skills and potential of your people.
Keep customer-centricity at your core
Customer-centricity means that every business decision, dollar spent and new hire is centred on one question: how does this benefit my customer? Investments in AI are no different. To be truly successful, they must have a customer-focused outcome.
Where companies get this wrong is by implementing cost-saving measures or ‘copy and paste’ software that fails to improve the customer experience – often having the adverse effect.
Take the virtual chat-bot, for example; if implemented poorly, it can send your customers into a frustrating and seemingly infinite cycle of dead-ends. The modern consumer is far too digitally savvy for this shortcut, and will quickly move onto the next merchant offering a more seamless customer service experience.
To guarantee your investments are delighting rather than infuriating your customers, it helps to take an outside-in perspective of your business processes, aided by Customer Journey Mapping (CJM).
Before you commit to digital investments, CJM can trace and map each customer touchpoint, signalling pain points or conversion rates throughout their journey. These data-driven insights lead you to the areas that would benefit the most from automation, instead of implementing a broad band-aid solution.
Avoid the ‘set and forget’ method
When investing in enterprise-wide AI, the ‘set and forget’ method rarely works. Real transformation requires an ongoing dedication to refining and improving AI-driven processes, as well as adapting them to the evolving needs of your customers. This is the best way to achieve customer loyalty, by proving that your organisation listens to, and understands its users.
A human perspective is invaluable here, paired with process mining – a method that thrives on finding process inefficiencies – to create a consistent feedback loop of improvement.
During periods of uncertainty, customer loyalty is everything, so aim to protect it at all costs.
The power of your people
The rise of automation can be linked to the corporate world’s obsession with speed and efficiency. However, the psychology behind this goes deeper than being the biggest and fastest producer; it’s also about reallocating resources into attracting and retaining the brilliant minds that drive companies into the future.
When communicating digital change, it’s critical to highlight the valuable impact AI has on augmenting jobs; removing the burden of mundane, repetitive tasks and allowing for more strategic skill-sets to shine through. For lower-skilled workers, invest in upskilling or re-education where possible.
Successfully rolling-out digital transformation plans means that every employee across all tiers of your company understands the value of AI. The starting point here is education to achieve buy-in. Change communications must be accessible, constructive and value-focused, supported by key culture influencers who champion automation within teams.
Enterprise-wide buy-in is an important element of refining and improving digital processes, as cross-functional collaboration can offer valuable insights into common pain points or inefficiencies ripe for automation. Supported by process mining, collaboration provides a holistic view of how each investment will impact other processes. There is no point investing in automation that streamlines one process and makes another more people-centric, so be sure to take a balanced approach to your investments.
Remember, AI is not about creating an army of robot workers; it’s about increasing efficiency and productivity so that an organisation, and its people, can work smarter.
Are you a fighter or a freezer? The 4 “F’s” of Surviving Danger
By Dr.Roger Firestien, Author of Create In a Flash.
The fight, flight, freeze survival response – or FFF for short – is designed to mobilize our brain and body to fight an enemy, run from a tidal wave or freeze to hide from a predator.
FFF is how humans react when they encounter a dangerous situation. It is a primal response that happens instinctively even before we are able to think about the situation we are confronting.
The FFF alarm causes our brain to focus on negative memories, probably to scan them to avoid repeating dangerous situations and negative outcomes. We get tunnel vision as our pupils dilate to increase our focus and long-range vision, but as a result we lose our peripheral vision.
Humans use the FFF response and so do organizations.
When organizations encounter dangerous situations, like, say, trying to survive a global pandemic, they can respond by either fighting the situation, fleeing from the situation, or freezing and waiting for the situation to pass.
I would like to propose a fourth strategy for organizations to deal with a danger like the pandemic. It is the fourth “F.” The farm response. More on that later.
What kind of organization is yours?
The fighter organizations were the ones that fought the idea of a global pandemic or pushed back against the research that reported how serious the virus was. Think of the meat processing plants that didn’t provide proper protective gear or the religious organizations that refused to take a break from large services.
The results were catastrophic for the organizations and deadly to the employees and worshippers.
It is pretty easy to identify the fleeing organizations. You don’t see them anymore. Unfortunately, this is the organization that just doesn’t have the resources or the energy to fight. You will recognize them by the “For Rent” signs in the windows of the buildings they used to occupy.
The organizations that freeze are a little more difficult to identify. They are still around but are frozen by fear. They are the organizations that, although they are in a position to move forward, are too frightened to take a risk or even look at the periphery of their business. Their tunnel vision blinds them to opportunity. The freezers hide and wait for the danger to pass. They are the ones who miss out on possibilities.
For example, if you are in the business of supplying concessions to sporting events, airports and national parks, your business is in deep trouble now. So, what are some ways to keep people buying food and drinks with so many venues closed?
Many national parks are now open and visitors need to eat. How can you sell food while supporting social distancing? Answer: Sell picnic meals to your patrons. And, sell a blanket that commemorates the park that diners can spread out and have lunch while social distancing with their families. Then, they’ll keep the blanket that reminds them of their visit to the park.
Sound like a good idea? It sure does. You can keep your park concession business, allow people to social distance and add to your product line with that commemorative blanket. Did the company implement the idea? Unfortunately, they did not. They froze and missed the opportunity.
However, businesses are finding ways to optimize their organization and capture opportunities. They are the farmers. The farmer organizations study the situation, just like farmers study the weather and the land. They look at the resources available to them and get to work.
Farmer organizations pivot and get creative.
Distillers, who before the pandemic, were making vodka, whiskey, gin and other spirits quickly changed their operation from distilling booze to distilling sanitizer.
Telemedicine, which had limited acceptance before the pandemic, almost immediately became the accepted way to deliver care. Now, the doctor comes to you.
Fitness trainers are conducting their sessions via Zoom or in person outside on sidewalks in front of their gyms so they can social distance.
My favorite ranch, SK Herefords, sells their beef at local farmer’s markets in the Western New York area. This spring when the large packing houses shut down and grocery stores were limiting the amount of beef customers were able to buy, my farmer friends were there at the markets with locally produced farm-raised beef. Sales soared and demand skyrocketed.
Why? The farmers were ready. They used their resources and were not afraid to optimize them in a rapidly changing and volatile environment. Farmers live with constantly changing weather conditions and market prices and are accustomed to rapid change.
To operate with constant change, all of us, like farmers, need to be constantly creative. Phil Keppler, my philosopher farmer friend from SK Herefords says, “Creativity helps you to not look at things as a problem. It’s trying to find the solution – and that’s the exciting thing about it. Things aren’t problems anymore. It’s just difficult situations and you’re trying to find a solution to that situation.”
A good mindset for what our world is experiencing now… it’s a difficult situation and we are creating solutions daily.
Fight, flight, freeze or farm. What kind of organization is yours? And, what can you learn from “the farmers?”
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