Published by Global Banking & Finance Review®
Posted on May 15, 2025
1 min readLast updated: January 23, 2026
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Marks & Spencer's food distribution is back to normal after a cyberattack disrupted availability. The company reports daily improvements, though online clothing orders remain suspended.
LONDON (Reuters) -British retailer Marks & Spencer said on Thursday food volumes flowing from its distribution centres to its stores were back to normal levels after product availability was hit by last month's cyberattack.
"In chilled areas of our stores, customers can buy what they need, while in our grocery departments stock is now arriving in a more normal delivery pattern allowing stores to catch up from earlier disruption," it said.
"Availability is therefore looking better every day."
M&S first disclosed what it called a "cyber incident" on April 22. As systems were taken offline, product availability was impacted in stores across both clothing and home and food. On Tuesday, M&S said some personal customer information was taken in the hack.
M&S did not update on when online clothing orders would resume. They have been suspended since April 25.
(Reporting by James Davey; editing by Paul Sandle)
The article discusses Marks & Spencer's recovery from a cyberattack that disrupted food availability and impacted customer data.
The cyberattack affected product availability in stores and compromised some customer data. Online clothing orders are still suspended.
M&S reports that food distribution from its centers to stores is back to normal, with daily improvements in availability.
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