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    Home > Finance > Burberry's focus on British heritage wins back US, European shoppers
    Finance

    Burberry's focus on British heritage wins back US, European shoppers

    Published by Global Banking & Finance Review®

    Posted on July 18, 2025

    3 min read

    Last updated: January 22, 2026

    Burberry's focus on British heritage wins back US, European shoppers - Finance news and analysis from Global Banking & Finance Review
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    Tags:customersretail tradefinancial managementinvestmentmarket conditions

    Quick Summary

    Burberry's strategic focus on British heritage boosts sales in the US and Europe, despite global challenges. CEO Josh Schulman leads the brand's successful campaigns.

    Table of Contents

    • Burberry's Sales Performance and Strategy
    • Impact of British Heritage
    • Sales Trends by Region
    • Cost-Cutting Measures and Workforce Changes

    Burberry Leverages British Heritage to Attract US and European Shoppers

    By Paul Sandle and Pushkala Aripaka

    Burberry's Sales Performance and Strategy

    LONDON (Reuters) -Burberry's sales fell by a less-than-expected 1% in the first quarter, as it benefited in the Americas and Europe from clearer brand positioning leaning on its British heritage, the luxury group said on Friday.

    Shares in Burberry, which have more than doubled since September, rose 4% in early trade.

    Impact of British Heritage

    Known for its trench coats and check pattern scarves, Burberry is using its British heritage to win back customers under the leadership of CEO Josh Schulman, who took over exactly a year ago, and the company said its summer campaigns had broadened its appeal.

    "Highgrove", inspired by the garden of the private residence of King Charles, resonated with luxury customers, Schulman said, while "Festival", based on music festivals like Glastonbury and featuring bucket hats and boots, targeted young customers.

    Sales Trends by Region

    Comparable sales returned to growth in Europe, the company said, while trading in the Americas strengthened. Sales fell in China and in the rest of Asia, but the rate of decline was around half that seen in the previous quarter.

    "The improvement in our first-quarter comparable sales, strength in our core categories, and uptick in brand desirability give us conviction in the path ahead," Schulman said, adding that the autumn collection was being "well received".

    Burberry said it was seeing reduced activity from tourists, but stronger demand from new and existing customers helped offset the impact.

    "We are really pleased with the sequential improvement that we are seeing across the regions and particularly the shift to positive comps in America and EMEA," he told reporters.

    "It's a tough macro out there and we're taking things step by step but we are optimistic about the quarters ahead."

    Cost-Cutting Measures and Workforce Changes

    Burberry, which has issued several profit warnings in recent years, is cutting a fifth of its global workforce, a radical cost-cutting measure that investors have welcomed.

    The 1% drop in overall comparable retail sales in the first quarter, which ended on June 28, beat analysts' forecasts for a 3% decline in a company-compiled consensus, and improved on a 6% fall in the previous quarter.

    Analysts at Citi said the brand had reported its third consecutive quarter of improvement since Schulman launched its new strategy last November, implying comparable sales could turn positive in the current quarter.

    "In a quarter marked by further macro and geopolitical pressures and weaker tourist spending in Europe and Japan, Burberry has likely held up better than peers quarter-on-quarter," they said.

    (Reporting by Pushkala Aripaka in Bengaluru and Helen Reid and Paul Sandle in London; Editing by Subhranshu Sahu, Susan Fenton, Elaine Hardcastle)

    Key Takeaways

    • •Burberry's sales fell by only 1% in Q1, better than expected.
    • •The brand's British heritage is key to its US and EU strategy.
    • •CEO Josh Schulman leads the heritage-focused campaigns.
    • •Sales growth in Europe and Americas, decline in Asia.
    • •Burberry implements cost-cutting by reducing workforce.

    Frequently Asked Questions about Burberry's focus on British heritage wins back US, European shoppers

    1What was the percentage drop in Burberry's sales in the first quarter?

    Burberry's sales fell by a less-than-expected 1% in the first quarter.

    2How has Burberry's stock performed recently?

    Shares in Burberry have more than doubled since September and rose 4% in early trade.

    3What strategy is Burberry using to attract customers?

    Burberry is leveraging its British heritage to win back customers, particularly in the Americas and Europe.

    4What impact did tourist spending have on Burberry's sales?

    Burberry noted reduced activity from tourists, but stronger demand from new and existing customers helped offset this impact.

    5What measures is Burberry taking to improve its financial situation?

    Burberry is cutting a fifth of its global workforce as a radical cost-cutting measure, which investors have welcomed.

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