WEOKIE Federal Credit Union has launched OneClick Financial„¢ from ChannelNet, a leader in personal digital customer engagement, to proactively communicate relevant information online to its 55,000 members.
WEOKIE is leveraging OneClick Financial„¢ to welcome and onboard new members, and as an ongoing communications platform, to digitally engage existing members. Monthly emails to members include a link to their own personal page, which dynamically generates information about WEOKIEs products, services, community activities, local events, financial educational content, important reminders, branch information, credit applications, calculators, surveys and much more.
Digital usage is expanding for our credit union members and has become an important way for us to communicate with them. OneClick Financial„¢ provides a dynamic, user-friendly, cost-efficient platform that perfectly meets our needs, said Brent Taylor, President and CEO of WEOKIE. The ChannelNet team has been an excellent partner to collaborate with in developing and executing this exciting program for our members. They carefully studied our digital channels and curated content from our brand website, blogs, Facebook page and other digital sources in an effort to bring this rich information into an easy to digest format for our members.
Developed exclusively for banks and credit unions, OneClick Financial„¢ offers a powerful personalization engine that enables financial institutions to deliver a customized experience to drive engagement and cross-selling opportunities for new and existing customers.
OneClick Financial„¢ is an affordable, secure, data-driven solution that can be implemented in weeks with a turn-key dedicated concierge help desk to manage content, look and feel and personalization, said Paula Tompkins, CEO of ChannelNet. Were excited for WEOKIE members to enjoy the many benefits of this innovative platform.
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OneClick Financial„¢helps banks and credit unions compete more effectively in todays digitally driven world, where online and mobile experiences are increasingly replacing branch interactions. The system integrates seamlessly with social media, displays videos, includes surveys and product research tools, and provides unlimited deep links to drive customers back to a financial institutions website.
Dawn Simon, WEOKIEs Vice President of Marketing, adds, OneClick Financial„¢ fills a much needed role in our proactive outbound efforts to communicate relevant and engaging information to our members. ChannelNets concierge help desk pulled everything together for us from our existing digital assets and put it into an attractive, easy to navigate form for our members.
ChannelNet has a proven track record of providing digital solutions using a mobile first approach for the financial services industry. The company also provides secure self-service account management websites for the mortgage industry, online self-service credit applications for consumers and businesses, and B2B portals.
ChannelNet is a leader and pioneer in delivering customer acquisition and retention services via mobile and web-based solutions that work across channels. Using software-as-a-service (SaaS), its patented marketing automation platform connects leading automotive, financial services and home improvement companies with their customers to sell products and services through brick and mortar, call center, field sales and digital sales channels. The privately held company, founded more than 33 years ago, is based in Dearborn, Mich. with an office in the San Francisco Bay area. More information is available on www.channelnet.com and OneClickFinancial.Net or follow us on Twitter @ChannelNet and LinkedIn/Channelnet
About WEOKIE Federal Credit Union
In 1969, the employees of Western Electric of Oklahoma pooled their resources to form a not-for-profit cooperative and named it WEOKIE (WE = Western Electric, OKIE = Oklahoma). Today, WEOKIE has grown to become one of the largest financial institutions in Oklahoma, providing a full range of financial products and services to help members plan and build a secure financial future with lower loan rates, higher savings rates and fewer service fees. WEOKIE is federally insured just like a bank. The federal insurance for WEOKIE is provided by the National Credit Union Administration, NCUA.