Vizolution, the parent company of vScreen has been highly commended in the 2014 Mortgage Finance Gazette awards.
Now in its 14th year, the Mortgage Finance Gazette Awards acknowledge the achievements over the past year in the mortgage lending industry.
Vizolution was highly commended in the Innovation category for their vScreen product which has won numerous contracts over the past year with firm such as Santander, Legal & General and BUPA.
vScreen is an innovative, screen sharing for business technology that allows a presenter to conduct a full interactive ‘face to face’ advice session with a customer remotely. Customers using vScreen have enjoyed the following benefits:
- Tangible sales productivity enhancements with companies seeing >20% improvement in call to sale conversion rates
- Reduced cost to serve, by substituting paper for electronic fulfilment and faster completion times.
- Improved customer satisfaction with 95% positive survey feedback
- Compliance improvements with a reduction in calls that fail compliance checks
Joanne Atkin, Group Editor of Mortgage Finance Gazette, said: “The Innovator Award for Non-Lenders was a highly contested category and a tough decision for the judges to make. Vizolution was very impressive with its innovative screen sharing solution vScreen which I’m sure will be the way forward in financial services interviews as well as in other industries. It is not only an attractive proposition for lenders but anything that makes life easier for the customer is a winner too.”
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Bill Safran, CEO of Vizolution said, “We have enjoyed a terrific year with a raft of new clients and substantiated evidence of the value of using vScreen and so it is terrific to have this recognised within the financial services market. Technology in financial services is highly competitive with constant innovation and so to have our solution highly commended is a tremendous honour.”