Columbus Consulting International, a leading industry consultancy specializing in retail business processes and systems, announced today its inaugural retail executive conference, Unified Retailing 2019, to take place on April 4 in New York City. The event will bring together retails brightest minds to connect and learn how to profitably balance unified commerce with the customer experience.
Unified Retailing 2019 will focus on customer centricity, and the agenda will feature speakers discussing how to maximize profitability and functional fluency while operating efficiently in the omni-channel environment. The one-day event will feature guest speakers from leading retailers, including: John Worthington, COO and President, NY & Co.; John Zavada, SVP and CIO, Petco; Dr. Mark Chrystal, Chief Analytics Officer, rue21; and Adrianne Kirszner, Global Head of Inventory Management and Planning, Coach. With parallel conference tracks focused on business and information technology, delegates will learn about the role of advanced analytics in unified commerce, the evolution of in-store and online customer experiences, building a global IT organization, and much more.
In todays competitive retail environment, customers are the heart of an effective retail strategy, said Jon Beck, CEO, Columbus Consulting. Servicing customers across all channels in an innovative and engaging way while remaining profitable requires operational improvements through process, organizational and system changes, and there are many challenges in doing so. Columbus Consulting developed Unified Retailing 2019 to create a space for retail executives to come together and learn from one another by sharing best practices and lessons learned.
To attend Unified Retailing 2019, retail executives can register at unifiedretailing.com/register.
About Columbus Consulting International
Founded in 2001, Columbus Consulting comprises a team of highly experienced specialists in retail systems and processes. We combine pragmatism, innovation and years of experience to deliver services ranging from strategic insight to tactical project delivery. Our experience stems from holding executive responsibility in retail, and from successfully managing some of the most challenging projects in the industry. To learn more, visit www.columbusconsulting.com.
Ketner Group Communications (for Columbus Consulting)