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Home > Business > UK MICRO-BUSINESSES NOT OPTIMISTIC ABOUT LATE PAYMENT TSAR

UK MICRO-BUSINESSES NOT OPTIMISTIC ABOUT LATE PAYMENT TSAR

Published by Gbaf News

Posted on February 28, 2017

5 min read

Last updated: January 21, 2026

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New research shows just 2% of UK freelancers and micro-businesses think the forthcoming Small Business Commissioner will be able to do anything about the issue of late payments
More than half (57%) of respondents said they didn’t know there was a late payment tsar

Research comes just months after stats were revealed showing the extent of the UK’s late payment problem. Just 51% of invoices sent by micro-businesses in 2015 were paid on time

The overwhelming majority of UK freelancers and micro-businesses do not believe that the government’s “late payment tsar” will be able to address the UK’s payment problems, according to new research from cloud accounting software firm FreeAgent.

A poll carried out by OnePoll and commissioned by FreeAgent – who provide award-winning software for freelancers, micro-businesses and accountants – revealed that just 2% of respondents thought the forthcoming Small Business Commissioner would actually be able to address the issue of late payments.

The survey, which polled more than 700 freelancers and micro-business owners, also revealed that 57% of respondents said they didn’t know there was a late payments tsar position that was due to be filled.

The stats come just days after the government announced it was stepping up the hunt for the new Small Business Commissioner, whose primary role will be to tackle the culture of late payments and “become a national spokesperson for small businesses affected by payment issues”.

However, research previously carried out by FreeAgent suggests that whoever is appointed to the new position may have their work cut out for them, as the late payment problem is so widespread. In 2015, half (51%) of all invoices sent by UK freelancers and micro-businesses were paid late, while in some areas like Sheffield as few as one in four invoices were paid on time.

Ed Molyneux, CEO and co-founder of FreeAgent, said: “Late payment is a huge problem that has needed to be addressed for a long time. We’ve found that the overwhelming majority of freelancers and micro-business owners have experienced a late paying client at some point in their career, and there are a significant number of invoices that are paid late in the UK every year.

“However, while it’s good news that the government has decided to address this issue with its search for a small business commissioner, it’s clear from our research that the micro-business community remains skeptical about the move. Hardly any micro-business owners believe that this commissioner will actually be successful in tackling late payment – and most of them don’t even know that the role has been created in the first place.

“I hope that once the successful candidate is appointed, the government will equip them with adequate powers to penalise late payers and send a message that persistent offenders will not be tolerated. It’s not enough to simply name and shame companies who are putting freelancers’ and micro-businesses’ futures at risk.”

New research shows just 2% of UK freelancers and micro-businesses think the forthcoming Small Business Commissioner will be able to do anything about the issue of late payments
More than half (57%) of respondents said they didn’t know there was a late payment tsar

Research comes just months after stats were revealed showing the extent of the UK’s late payment problem. Just 51% of invoices sent by micro-businesses in 2015 were paid on time

The overwhelming majority of UK freelancers and micro-businesses do not believe that the government’s “late payment tsar” will be able to address the UK’s payment problems, according to new research from cloud accounting software firm FreeAgent.

A poll carried out by OnePoll and commissioned by FreeAgent – who provide award-winning software for freelancers, micro-businesses and accountants – revealed that just 2% of respondents thought the forthcoming Small Business Commissioner would actually be able to address the issue of late payments.

The survey, which polled more than 700 freelancers and micro-business owners, also revealed that 57% of respondents said they didn’t know there was a late payments tsar position that was due to be filled.

The stats come just days after the government announced it was stepping up the hunt for the new Small Business Commissioner, whose primary role will be to tackle the culture of late payments and “become a national spokesperson for small businesses affected by payment issues”.

However, research previously carried out by FreeAgent suggests that whoever is appointed to the new position may have their work cut out for them, as the late payment problem is so widespread. In 2015, half (51%) of all invoices sent by UK freelancers and micro-businesses were paid late, while in some areas like Sheffield as few as one in four invoices were paid on time.

Ed Molyneux, CEO and co-founder of FreeAgent, said: “Late payment is a huge problem that has needed to be addressed for a long time. We’ve found that the overwhelming majority of freelancers and micro-business owners have experienced a late paying client at some point in their career, and there are a significant number of invoices that are paid late in the UK every year.

“However, while it’s good news that the government has decided to address this issue with its search for a small business commissioner, it’s clear from our research that the micro-business community remains skeptical about the move. Hardly any micro-business owners believe that this commissioner will actually be successful in tackling late payment – and most of them don’t even know that the role has been created in the first place.

“I hope that once the successful candidate is appointed, the government will equip them with adequate powers to penalise late payers and send a message that persistent offenders will not be tolerated. It’s not enough to simply name and shame companies who are putting freelancers’ and micro-businesses’ futures at risk.”