Tens of Millions Living in American Metros Not Fully Protected by Home Security Systems

PLEASANTON, Calif., Oct. 11, 2018 — Deep Sentinel, a company that delivers an unrivaled, next-generation approach to home security, today released results of a new study that focuses on the lack of response to home security alarms within key metro areas across the United States. Deep Sentinel surveyed major American cities and sampled a portion of surrounding metro areas on their alarm response policies and found that every day, tens of millions of people run the risk of having their alarm calls go unanswered.

Ranked by the number of residents potentially affected by a “no response” or “no guaranteed response” to an alarm call in the surveyed cities, the top 20 American metro areas at risk are:

1. New York-Newark-Jersey City12. Sacramento-Roseville- Arden-Arcade
2. Los Angeles-Long Beach-Anaheim13. Detroit-Warren-Dearborn
3. Houston-The Woodlands-Sugarland14. Phoenix-Mesa-Scottsdale
4. San Francisco-Oakland-Hayward15. Milwaukee-Waukesha-West Allis
5. San Diego-Carlsbad16. Las Vegas-Henderson-Paradise
6. Dallas-Fort Worth-Arlington17. Salt Lake City
7. Philadelphia-Wilmington18. Boston-Cambridge-Newton
8. Denver-Aurora-Lakewood19. Fresno
9. Seattle-Tacoma-Bellevue20. Tampa-St. Petersburg-Clearwater
10. San Jose-Sunnyvale-Santa Clara 
11. Riverside-San Bernardino-Ontario 

Read the full study here to see data used to determine rankings.

Ranked at #1, the New York-Newark-Jersey City metro highlights the severity of the problem. Deep Sentinel surveyed 19 cities in the metro area and found that 21 percent have a “no response” or “no guaranteed response” to an alarm call. This leaves nearly 9M people at risk of having an alarm call go unanswered.

To see the key findings of all 20 metro areas in the report, click here.


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Law enforcement agencies are inundated with false alarm calls (up to 95 percent), draining resources from their respective cities. This has resulted in many cities and agencies across America adopting policies that they do not respond or they don’t guarantee a response to alarms.

“Because the overwhelming majority of home security alarms are false, there is a ‘boy who cried wolf’ mentality surrounding these calls,” said David Selinger, CEO and co-founder, Deep Sentinel. “It’s unfortunate because many of these calls are legitimate, but can go unanswered, leaving people and their property at risk. Deep Sentinel is dedicated to putting an end to false alarms and ensuring that when an alarm is activated, it will be taken seriously.”

To read the entire study and to learn more about Deep Sentinel, visit www.deepsentinel.com.

About Deep Sentinel Deep Sentinel delivers an unrivaled, next-generation approach to home security. LiveSentinel™ 24/7 video surveillance guards, armed with artificial intelligence, computer vision and wire-free cameras, confront intruders within seconds of them entering your property and notify law enforcement if necessary. Deep Sentinel’s intuitive and affordable home protection platform is the only system equipped with advanced technology to actually prevent burglaries, auto break-ins and package thefts before they occur.

Media Contact: Noe Sacoco LMG PR 408-340-8130 [email protected]

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