management
BankingIs It Time for Banks and Insurers to Rethink Complaints Management?
Top StoriesSoccer – Chelsea Need to ‘over-Perform’ to Close Gap on Top Two, Says Tuchel
TechnologyThe Positive Impact of FinOps on Business Operations
Top StoriesDeutsche Bank Enters New Era as Chairman’s Rocky Decade Ends
Can Banks Achieve Digital Transformation Without a Product Manager?
Date: May 18, 2022
By Malte Scholz, CEO and founder, airfocus Everyone in technology and business is aware of the pace of digital transformation. It was fast before 2020, but since the pandemic, it’s become even faster still. With the immediate requirement for a more digital approach, digital transformation became a key priority for banks and other Financial Services...
Cricket-England Recall Anderson, Broad for First Two Nz Tests
Date: May 18, 2022
LONDON (Reuters) -Veteran seamers James Anderson and Stuart Broad returned to the England test squad on Wednesday for the first two tests against New Zealand next month. The three-match home series will mark the beginning of Ben Stokes’ tenure as England’s test captain and will be the first assignment of their newly-appointed red-ball coach and...
Credit Suisse Group Rating Downgraded by S&P
Date: May 17, 2022
ZURICH (Reuters) -Credit Suisse Group AG’s credit rating has been downgraded to BBB from BBB+ by Standard & Poors, a blow for the Swiss bank which reported a first quarter loss and is facing increasing shareholder unrest following a string of scandals. Its outlook was changed to stable from negative, the rating agency said. Credit...
Goodbye Excel Spreadsheets, Hello Performance Management Tools
Date: May 17, 2022
By Harald Matzke, Executive Adviser at Serviceware Performance Whether it’s the implementation of new software or the use of innovative technologies such as RPA, the opportunities and challenges that arise in the context of digitalisation are manifold. Many companies face challenges due to the complexity of converting systems and processes: high costs as well as...
Leadership Programmes Are a Must for Equality
Date: May 16, 2022
By Rebecca Maisey, UK Client Director, PayByPhone Everyone deserves an opportunity to progress in their careers – especially if they are female or work part time Six months before the pandemic hit, I was working part-time in senior client management, a level I had worked at for a while. I had lost sight of my...
Soccer – Ronaldo Backs Ten Hag to Deliver at Manchester United
Date: May 14, 2022
(Reuters) – Manchester United forward Cristiano Ronaldo expressed confidence that incoming manager Erik ten Hag will be a good fit at Old Trafford but warned that the Dutchman must be afforded time if United are to return to winning ways. Speculation has been rife about Ronaldo’s future at United following a trophy-less campaign and their...