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BusinessHow an Un-Unified Communications System Can Harm Customer Experience
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BankingDigital Banking: Why It’s Essential to Embrace Communications Software
TechnologyLearning New Ways of Working From the UK’s Soaring FinTech Sector
Fostering an Innovative Culture
Date: June 20, 2022
By Dr Dennis Khoo, Managing Partner at allDigitalfuture LLP Designing and building a digital bank requires the fostering of an innovative culture that is crucial to success. When working at UOB in Singapore, I was challenged to create the first digital bank in the ASEAN region called TMRW, it taught me about creating a work...
Why Customer-Centric Strategies Are the Future of Building Societies
Date: June 20, 2022
By Rob McElroy, CEO, Sopra Steria Financial Services Building Societies have been a staple of our high streets for over 100 years, with their main purpose being to increase prosperity among the communities they serve. However, the Covid-19 pandemic forced the entire industry to focus on digital services, and customers’ expectations have been rapidly changing...
Building Trust in Financial Services When It Comes to Data
Date: June 20, 2022
By Martyn Wilson, UK FSI lead at NetApp The past few years have seen seismic changes taking place, not just in the financial services sector but in the entire global economy. During the pandemic, cashless payments were viewed as safer and the rise of cashless payments and different ways of accessing financial services has continued....
Doubling Down on Digital Differentiation
Date: June 20, 2022
By Tim Hamilton, CEO & founder of Praxent The financial services landscape grows increasingly crowded as fintechs, neobanks and even major tech companies and retailers vie for relevance and market share. To keep up, banks and credit unions must evolve; the longtime approach of relying on a branch-centric strategy simply won’t cut it for the...
Looking Beyond Profit: Why a More Human and Environment-Centric Approach to Banking Can Be Expected in 10 Years
Date: June 20, 2022
By Alex Manly, Movable Ink’s Associate Director of Strategy for Financial Services, UK & Europe Before we fast-forward 10 years to consider what banking could look like in 2032, let’s rewind by 10. 2012 was a landmark year for the UK. The Olympics were hosted in London, and bubbling under the surface of all of...
EasyJet Cuts More Flights to Try to Manage Disruption
Date: June 20, 2022
By Paul Sandle LONDON (Reuters) -Low-cost airline easyJet said on Monday it was cutting thousands more flights this summer after London Gatwick and Amsterdam airports reduced capacity and it battled staff shortages on the ground and in the air. The British carrier said it expected to fly about 90% of its pre-pandemic capacity in July,...