customers

Image for Why supply chain management needs to go back to basicsBusiness

Why Supply Chain Management Needs to Go Back to Basics

Image for Austria grants credit line to Vienna utility squeezed by power price surgeTop Stories

Austria Grants Credit Line to Vienna Utility Squeezed by Power Price Surge

Image for Interview with Álvaro Verdoy, Founder & CEO of Sales LayerInterviews

Interview With Álvaro Verdoy, Founder & CEO of Sales Layer

Image for Banking and the Transformation of the Digital Space, With Absa Bank’s Award-Winning Head of Digital BankingInterviews

Banking and the Transformation of the Digital Space, With Absa Bank’s Award-Winning Head of Digital Banking

Image for Leading industry players struggle as digital disruptors seize control of consumer markets

Leading Industry Players Struggle as Digital Disruptors Seize Control of Consumer Markets

Date: August 29, 2022

By Kevin O’Connell, Chief Product Officer at Trust Payments The past two years upended the retail industry, forcing the closure of physical stores and a surge in demand for e-commerce products and services. Due to this abrupt shift, many businesses were scrambling in search of alternative payment channels, which led to merchants incorporating digital payment...

Image for Thousands of British postal workers walk out over pay

Thousands of British Postal Workers Walk Out Over Pay

Date: August 26, 2022

LONDON (Reuters) – More than 115,000 workers at Britain’s Royal Mail began the first of four days of strike action on Friday in a pay dispute which the postal group said was likely to cause significant disruption for customers. It is the latest in a spate of labour stoppages to hit Britain as workers demand...

Image for UK’s Micro Focus shares nearly double after Canada’s OpenText agrees $6 billion takeover

UK’s Micro Focus Shares Nearly Double After Canada’s OpenText Agrees $6 Billion Takeover

Date: August 26, 2022

By Eva Mathews and Krystal Hu (Reuters) -Shares of Micro Focus soared more than 90% on Friday after Canadian software company OpenText agreed to buy the enterprise software maker in an all-cash deal valuing the British company at $6 billion including debt. In a push to expand its enterprise information management business, OpenText said on...

Image for OVERCOMING LATE PAYMENTS AND INFLATION WITH DIGITAL INNOVATION

Overcoming Late Payments and Inflation With Digital Innovation

Date: August 25, 2022

By Bradlie Houldsworth, head of product at Remarkable Commerce Mastercard’s Strive Business Barometer report revealed around 1.5 million small and medium-sized (SME) retailers anticipate a loss of business due to the rising cost of living. With some consumers having less money to spend on non-essential items, retailers are understandably uncertain about what the future holds....

Image for How to know what and what not to automate in your business

How to Know What and What Not to Automate in Your Business

Date: August 25, 2022

By Matt Weston, founder and managing director of Vantage 365 In today’s fast-paced, increasingly tech-centric business landscape, automation is commonly considered a vital way for firms to improve efficiencies and streamline processes, saving valuable time and money in the process. According to statistics from Salesforce, 73% of IT leaders have cited that automation is saving...

Image for Shell Energy to pay for overcharging price cap customers -Ofgem

Shell Energy to Pay for Overcharging Price Cap Customers -Ofgem

Date: August 25, 2022

(Reuters) -Shell Plc’s UK retail energy business has to pay 536,970 pounds ($635,181) for overcharging some customers on its default tariffs which are subject to a price cap, Britain’s energy market regulator Ofgem said on Thursday. The payment by Shell Energy includes a refund of 106,000 pounds to the affected prepayment customer accounts as well...