Data Processed, Rendered and Delivered Entirely within Europe Alleviates Data Sovereignty Concerns for OpenText Fax2Mail and Production Messaging Customers
OpenText™ (NASDAQ: OTEX, TSX: OTC), a global leader in Enterprise Information Management (EIM), today announced the launch of its European Data Zone for end-to-end cloud fax services. The OpenText European Data Zone, based in the UK, now provides OpenText Fax2Mail and OpenText Production Messaging customers with complete fax handling that includes message rendering and processing in addition to delivery of cloud fax messages. Customers concerned about data sovereignty issues can have their accounts provisioned to the European data centre to ensure their data is handled entirely within Europe.
As companies adopt new disruptive technologies such as mobile and cloud computing, many countries have begun to develop new information compliance standards and regulations. As a result, the geographic location of stored information has become a growing concern for companies in countries that have such regulatory or legislative requirements.
“With internet and cloud-based technology at the heart of OpenText solutions, our customers, especially in European countries, are looking at our data processing and storage in the cloud as a differentiator,” said Matt Hoare, vice president, IX Fax & Messaging for EMEA at OpenText. “The European Data Zone now allows us to offer our cloud-based information exchange services to easily send and receive information, without concerns over data sovereignty.”
OpenText fax services are part of the OpenText Cloud, which operates in a network of data centres throughout the Americas, Europe and Asia Pacific. The OpenText cloud includes a business network that allows companies to exchange documents using EDI, XML, fax and email, a development platform for building web, mobile and analytic applications and a suite of pre-packaged applications to automate business processes such as capture-to-archive, inquiry-to-resolution and procure-to-pay. The OpenText cloud processes over 16 billion transactions per year and houses over 350 terabytes of multimedia content for more than 600,000 businesses around the world.
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The company’s cloud-based fax services reduce costs by eliminating the management complexity and hardware associated with an enterprise fax infrastructure. OpenText Fax2Mail is a cloud-based service that allows employees to receive and send faxes as electronic messages directly from their email, eliminating the need for fax servers, fax machines and related infrastructure.
With OpenText’s enterprise cloud fax service, users can:
- Send and receive faxes via email, web portal or API
- Comply with privacy, security and records-keeping mandates
- Automate workflows
- Eliminate fax hardware and installed software
- Improve productivity with reduced cycle times
OpenText Production Messaging is a cloud-based service that integrates with back office applications and ERP systems to deliver customised outbound transactions via fax, email, secure email, EDI or SMS messages. It is customised to each customer’s high-volume communications needs including trade confirmations, letters of credit, customer statements and business reports.
OpenText Fax2Mail and OpenText Production Messaging are part of OpenText’s Information Exchange portfolio of products, which allows for the efficient, secure and compliant exchange of information inside and outside of organisations. A comprehensive suite of products, Information Exchange offers messaging and B2B Integration services on–premise and via the cloud such as secure mail, large file transfer, fax and EDI within a single platform, enabling any to any transactions. Information Exchange is one pillar of OpenText’s Enterprise Information Management (EIM) platform consisting of five comprehensive and integrated product suites, an engaging and consistent user experience and deep integration across suites to enable CIOs to partner with all lines of business.