OzForex Group Limited (ASX:OFX), one of the world’s largest international payments providers, today announced the promotion of Neville Lacey to Head of the UK and Europe at UKForex, its UK subsidiary. Lacey has over 20 years’ experience in the FX industry, and has driven a number of high-performance teams. Prior to joining UKForex last year, he was the Head of Risk and Compliance at Global Reach Partners.
The UK is OFX’s second-largest market, and is critical to the company’s 24 hour “follow the sun” model of customer service. This gives OFX unique customer service capability in the overseas payments industry, enabling customers to speak to an expert and transfer money at any time, wherever they are in the world.
Today’s news comes less than six months after the announcement of the company’s Accelerate strategy, which seeks to double annual revenues to $200m by 2019. As part of the strategy, the company is launching a new global brand, OFX, which will be rolled out across all geographies in early 2016.
In his new role as Head of the UK and Europe, Lacey will be responsible for managing the London office, driving growth in Europe and guiding UKForex through its upcoming rebrand to OFX.
Richard Kimber, OFX CEO, said: “Neville is an excellent fit for this role, bringing a breadth of commercial experience which will be critical to deliver the UK’s important part in our Accelerate strategy. He also has deep compliance experience, which will continue to establish OFX in an industry-leading position regarding customer security. We are pleased to have a strong management team in place at this crucial time for the business.”
Lacey said: “I’m delighted to be taking on this position at a time when the company has such ambitious plans for growth. OFX has an excellent track record and tremendous potential, and I look forward to leading the London office through this period of positive change.”