Nexi outlines plan to tackle payments sector challenges as shares plunge
Published by Global Banking & Finance Review®
Posted on March 5, 2026
3 min readLast updated: March 5, 2026
Published by Global Banking & Finance Review®
Posted on March 5, 2026
3 min readLast updated: March 5, 2026
Nexi’s shares plunged up to 20% to a record low after the company unveiled a cautious three‑year plan, though its 2025 earnings and mid‑term forecasts were only marginally below expectations
By Valentina Za and Romolo Tosiani
MILAN, March 5 (Reuters) - Shares in Italy's Nexi sank up to 22% to a record low on Thursday after Europe's biggest payments group in terms of handled transactions outlined a three-year strategy to cope with mounting sector challenges.
Analysts said the share reaction appeared overdone because the company's 2025 earnings were only slightly below expectations, as were the mid-term forecasts.
However, some investors, especially U.S. ones, may have been disappointed by Nexi's choice to hike 2026 dividends by 20% and forgo a share buyback, which in 2025 matched in size the cash returns, CEO Paolo Bertoluzzo said.
Bertoluzzo told a press briefing that Nexi was transitioning from a fast-growing company to one that produces steady cash flows, with its investor base adjusting accordingly.
Private equity firms Advent and Bain, which took Nexi public in 2019, last month sold their remaining stake, leaving rival fund Hellman & Friedman and Italian state investor CDP as the top two shareholders with around one fifth of the shares each.
Advances in technology are disrupting the payments industry, allowing new entrants to move in and undercut the role of banks.
Legacy payments firms like Nexi—which has focused on merchant payments and expanded by buying banks' payments divisions over the years—are particularly exposed.
Nexi wrote down 3.7 billion euros in its 2025 accounts to reflect cheaper sector valuations of previously acquired businesses, such as Nordic peer Nets.
Nexi bought companies at high prices but paid for them in shares when its stock was worth six times its current price, Bertoluzzo said.
The company said its revenue and profit margin growth would accelerate again in 2028, as it pivots its business towards mid-sized companies to defend its market share.
In the meantime, it plans to use cash distributions to reassure investors about the resilience of its business model.
"You don't have to believe we can go to the moon," Bertoluzzo told investors.
Revenues and margins are under pressure in the near term because Nexi offered discounts to some banks to secure the renewal of contracts and bore the hit from contracts lost years back, Bertoluzzo said.
Nexi expects to generate 2.4 billion euros in excess cash in 2026-2028 and return more than 1.1 billion euros to shareholders as dividends.
(Reporting by Valentina Za in Milan and Romolo Tosiani in Gdansk; editing by Milla Nissi-Prussak)
Nexi shares fell up to 20% after the company outlined a three-year strategy in response to mounting challenges in the payments sector, triggering investor concern despite forecasts only slightly below expectations.
Nexi plans to pivot its business towards mid-sized companies, use cash distribution to reassure investors, and focus on accelerating revenue and profit margin growth starting in 2028.
Nexi expects to generate 2.4 billion euros in excess cash from 2026 to 2028 and distribute over 1.1 billion euros as dividends to shareholders.
Nexi's near-term revenues and profit margins face pressure due to discounts offered to banks for contract renewals and losses from contracts terminated in previous years.
Technological advances are disrupting the payments industry, allowing new competitors to enter and challenge established players like Nexi, increasing the need for strategic pivots and innovation.
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