MultiCare Health System Increases Operating Room Availability by 300 Percent With LeanTaaS iQueue for Operating Rooms

Healthcare analytics specialists LeanTaaS today announced initial results from the deployment of its iQueue for Operating Rooms platform with Tacoma, Washington-based MultiCare Health System. With 40-60 percent of hospital revenue typically generated by operating rooms, MultiCare Health System set out to optimize the utilization of this key area within their hospitals across the Puget Sound and Eastern Washington regions.

iQueue for Operating Rooms was primarily deployed to help schedulers, administrators and department chairs address the need for more OR access, the day-to-day constraints limiting surgeon satisfaction, and the revenue goals of the health system. In addition to needing to optimize OR time for the current roster of surgeons, MultiCare leaders were interested in attracting new surgeons and wanted a scalable, cost-effective approach that would address these challenges, maintain their innovative brand, and ensure a strong return on investment.

Immediate Results

All 75 active schedulers and 77 out of 100 active surgeons used iQueue for Operating Rooms to complete at least one request/release transaction within the first four months of deployment. MultiCare has seen the number of minutes operating rooms are available increase by 300 percent, totaling 93,000 minutes in this same four-month period. This is three times the number of minutes ever released in any previous quarter.

Additionally, these released block minutes made it possible for surgeons without block time to have access to more OR availability. Those surgeons without permanent OR time benefited the most: Over 50 percent of released minutes went to surgeons without any allocated time. In total, iQueue for Operating Rooms enabled thousands of block transactions and reclaimed millions of dollars of OR time to make it available for those surgeons who could truly use the time.


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The results the MultiCare team has seen are not surprising, said Sanjeev Agrawal, president and CMO of LeanTaaS. With a single minute of a single ORs time worth as much as $500, its easy to see how those 93,000 released minutes can quickly contribute to increased revenue, and the added capacity makes surgeons with case backlogs or no allocated OR time very happy.

iQueue for Operating Rooms is a lightweight, cloud-based software solution that mines OR case data to objectively optimize block schedules by matching the supply with demand for OR time. The solution also provides actionable transparency to key metrics for surgeons and administrators and creates an OpenTable-like block exchange platform that makes it easy for surgeons to release blocks they dont need and to request additional blocks.

About LeanTaaS

LeanTaaS provides software solutions that combine lean principles, predictive analytics and machine learning to transform hospital and infusion center operations. More than 50 providers across the nation rely on the companys iQueue cloud-based platform to increase patient access, decrease wait times, reduce healthcare delivery costs, and improve revenues. LeanTaaS is based in Santa Clara, California. For more information about LeanTaaS, please visit and connect on Twitter/LeanTaaS, Facebook/LeanTaaS and LinkedIn/LeanTaaS.

LeanTaaS and iQueue are trademarks of LeanTaaS. All other brand names and product names are trademarks or registered trademarks of their respective companies.

Tags: LeanTaaS, iQueue, healthcare, predictive analytics, operating rooms, MultiCare Health System, machine learning, hospitals, data science, data analytics, infusion centers, cancer centers, surgeon

TECHMarket Communications
Dottie O’Rourke, 650-344-1260
[email protected]