Mercedes-Benz joins challengers of $12 billion UK car finance redress scheme - Finance news and analysis from Global Banking & Finance Review
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Mercedes-Benz joins challengers of $12 billion UK car finance redress scheme

Published by Global Banking & Finance Review

Posted on April 29, 2026

3 min read

· Last updated: April 29, 2026

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Mercedes-Benz, VW join challengers of $12 billion UK car finance redress scheme

Major Automakers and Consumer Groups Challenge UK Motor Finance Compensation Plan

By Kirstin Ridley and Sam Tobin

Overview of the Redress Scheme

LONDON, April 29 (Reuters) - Mercedes-Benz and Volkswagen are among four groups to challenge a 9.1 billion pound ($12.3 billion) consumer redress scheme imposed by Britain's markets regulator on the UK motor finance industry for misselling historic motor loans.

Automakers' Response and Legal Actions

The financial services arm of VW said on Wednesday that it had asked the courts to help clarify elements of the compensation plan hours after Mercedes-Benz confirmed it was also among those challenging the scheme.

"We support redress for customers who were genuinely disadvantaged, but it is also important that any scheme is lawful, fair and properly targeted," a spokesperson for Volkswagen Financial Services UK said.

Regulator's Position and Industry Impact

The move is disappointing for the Financial Conduct Authority, which said three lenders and a consumer group were challenging a compensation scheme designed to draw a line under a 17-year scandal. It did not identify the lenders.

"We are considering our approach and will set out more later this week," a spokesperson said.

Background on the FCA Redress Scheme

The FCA in March trimmed the final bill for one of Britain's costliest financial misselling scandals in an attempt to balance its duty to protect consumers from harm, promote growth - and ward off legal challenges.

The scheme is designed to compensate consumers for inadequately disclosed commissions paid by lenders to motor dealerships and where contractual ties between lenders and dealerships were not properly visible for customers.

The FCA had hoped the first payments to consumers, estimated at 830 pounds per vehicle loan agreement, would start this year. But legal challenges can be lengthy and costly. 

Financial Institutions' Reactions

Banks' Provisions and Stance

Banks including Lloyds, Santander, Barclays, specialist lender Close Brothers and the finance arms of vehicle manufacturers have collectively set aside billions of pounds for compensation.

Leading banks are not challenging the scheme, although Santander UK, the Spanish bank's British arm, set aside another 207 million euros ($242.2 million) to cover redress costs on Wednesday. 

Automaker and Consumer Group Perspectives

Sky News first reported that Mercedes-Benz planned to challenge the scheme and that Volkswagen was expected to follow suit.  

BMW told Reuters that although it did not agree with every aspect of the redress scheme, it believed it provided the fastest and easiest route to resolution for customers. Credit Agricole declined to comment.

Consumer Group Legal Challenge

Consumer group Consumer Voice, meanwhile, said on Monday it had also filed a legal challenge because the FCA scheme "systematically undercompensates consumers".

Additional Information

($1 = 0.7408 pounds)

($1 = 0.8546 euros)

(Reporting by Kirstin Ridley and Sam Tobin, writing by Kirstin Ridley; Editing by Sharon Singleton)

Key Takeaways

  • Mercedes‑Benz becomes the fourth entity to challenge the FCA’s compensation scheme, alongside three lenders and a consumer group, raising legal and timeline uncertainties (fca.org.uk)
  • The FCA’s motor finance redress scheme, covering about £9.1 bn in total redress for ~12.1 million agreements, was designed as the “quickest and fairest” resolution to a longstanding mis‑selling scandal (fca.org.uk)
  • Legal challenges from firms like Mercedes‑Benz may delay payments to consumers, extending uncertainty in a scheme intended to conclude by end‑2027 (thebanker.com)

References

Frequently Asked Questions

Why is Mercedes-Benz challenging the UK car finance redress scheme?
Mercedes-Benz is appealing the FCA's £9.1 billion compensation scheme over historic motor loan misselling, joining three lenders and a consumer group in legal challenges.
How much is set aside for the UK car finance redress scheme?
Collectively, banks and lenders have set aside billions of pounds to cover the compensation, with the FCA estimating the scheme at £9.1 billion ($12.3 billion).
Who else is challenging the FCA's car finance redress scheme?
Three lenders and a consumer group are challenging the scheme, while banks like Lloyds, Santander, and Barclays are not involved in legal appeals.
What is the expected compensation per affected customer?
The FCA had hoped to begin payments in 2024, estimating an average payout of around £830 per vehicle loan agreement.
What was the purpose of the FCA's redress scheme?
The FCA's redress scheme was designed to resolve a 17-year UK motor finance misselling scandal and ensure fair compensation for consumers.

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