The TALL Group of Companies, the UK leader in the provision of secure paper and electronic payment solutions, has partnered with J Parker Dutch Bulbs to ensure the retailer benefits from improved control and visibility over how it manages a significant number of incoming cheques. The garden plants retailer has installed Checkprint Banking Assistant Professional Plus to increase efficiency across its finance office in Manchester.
Established in 1933, J Parker’s is one of the leading plant and bulb companies in the UK and remains a family-run business.
As well as selling products via a successful website, the company secures substantial sales through various catalogue and newspaper campaigns. Many of these consumers choose to pay via cheque, with the organisation receiving in the region of 100,000 items each year.
After previously working alongside a third-party supplier, J Parker’s chose to bring its cheque processing function in-house and deployed Checkprint Banking Assistant Professional Plus in order to streamline the overall operation. The personalised cheque and cash deposit management system combines a desktop cheque scanner, to capture an image and details from the cheques, with comprehensive software functionality. It helps customers to comply with regulations, speeds up the banking and reconciliation process and generates a searchable archive of cheque data and images, which is valuable when dealing with customer enquiries.
Checkprint Banking Assistant Professional Plus works seamlessly alongside J Parker’s existing order processing system and allows payments to be made into different bank accounts. In the event of the retailer wishing to offer refunds via Bacs, the solution will also help to streamline any repayment processes.
Alex Woollard, Finance Manager at J Parker’s, said: “It is clear that a sizeable number of our valued customer base still enjoy paying for their goods using cheques. Therefore, it was important that we investigated new ways to automate and streamline cheque management to help save time and money. We have already been impressed by the proficiency of the Checkprint Banking Assistant Professional Plus solution and we are excited to reap the benefits moving forward.”
Martin Ruda, Group Managing Director at the TALL Group, said: “The cheque remains a fundamental method of receiving payment for many businesses, which is evident by the large volume of items received by J Parker’s on an annual basis. We offer an innovative portfolio of products that helps retailers and other businesses modernise how they process not only incoming cheques, but also printing and issuance of cheques, which leads to huge efficiency gains and cost savings.”