Intelligent Environments challenges banking providers for Fairbanking Mark - Global Banking & Finance Review
This image highlights Intelligent Environments' initiative to encourage banking providers to achieve the Fairbanking Mark, enhancing customer financial well-being through improved products.
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INTELLIGENT ENVIRONMENTS CHALLENGES BANKING PROVIDERS TO GET THE FAIRBANKING MARK

Published by Gbaf News

Posted on December 6, 2014

2 min read

· Last updated: April 2, 2020

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Intelligent Environments Issues Fairbanking Challenge

Intelligent Environments, the digital financial services vendor challenged banking providers to make the improvements necessary to achieve a Fairbanking Mark by October 2015.

The Fairbanking Foundation – a not-for-profit charity dedicated to encouraging banking institutions to improve the financial well-being of their customers – has set the industry a target to achieve an additional 15 Fairbanking certifications by October 2015.

Range of Products Covered by Fairbanking Mark

The Fairbanking Mark product set includes current accounts, regular savings products, credit cards and personal loans. In each case, the qualifying banking providers’ product is given a rating ranging from three to five stars that scores how well it helps customers manage their money and achieve an enhanced sense of financial well-being.

Collaboration to Improve Banking Standards

As a means to achieving this, Intelligent Environments has been working with the Fairbanking Foundation to ensure its products are capable of helping both current and prospective financial services clients achieve a Fairbanking Mark and rating. As a result, Intelligent Environments is the first member of the vendor community to be Fairbanking ‘Ready’.

David Webber, managing director of Intelligent Environments, said “We are delighted to already have one client achieve a four star Fairbanking rating and really hope we can deliver more. The Fairbanking Foundation’s goal for 15 financial services providers to achieve Fairbanking Mark certifications by October 2015 won’t just be a boon for customers, but the wider financial services industry as well.”

Industry Enthusiasm and Vendor Participation

CEO of The Fairbanking Foundation, Antony Elliott OBE said, “We are really pleased that the vendor community is getting behind and supporting this unique opportunity for the banking sector to prove to the public that it is changing its culture for the better.”

Celebrating Fairbanking Mark Achievements

‘The Fairbanking Mark Challenge – 15 by 2015’ will culminate in a prestigious ceremony in October 2015 to be held at the Guildhall in London. The event will celebrate the number of customers that have been helped to better manage their money through use of these certified products and the efforts of participating providers in improving their products to achieve certification.

Key Takeaways

  • Intelligent Environments encouraged banks to improve products to achieve Fairbanking Mark by October 2015
  • The Fairbanking Foundation aimed for 15 new Fairbanking certifications by October 2015
  • Intelligent Environments became the first vendor to be deemed Fairbanking ‘Ready’
  • One client already achieved a four‑star Fairbanking rating before October 2015
  • A ceremony was planned at London’s Guildhall in October 2015 to celebrate the initiative

References

Frequently Asked Questions

What is the Fairbanking Mark?
A certification awarded by the Fairbanking Foundation that rates banking products (current accounts, savings, credit cards, loans) from three to five stars based on how they support customers’ financial well‑being.
What role did Intelligent Environments play?
Intelligent Environments worked with the Fairbanking Foundation to ensure its systems could support banks in achieving Fairbanking certification; it became the first vendor labelled Fairbanking ‘Ready’.
What was the target of the Fairbanking Mark challenge?
To have an additional 15 banking providers achieve Fairbanking certifications by October 2015.
Was any bank already certified during the campaign?
Yes, one of Intelligent Environments’ clients had already achieved a four‑star Fairbanking rating prior to October 2015.
How was the initiative celebrated?
With a prestigious ceremony held at the Guildhall in London in October 2015 to honour participating providers and their impact on customers’ money‑management.

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