Checkprint, part of the TALL Group of Companies, the UK leader in the provision of secure paper and payment solutions, has been awarded a five-year contract extension by Nationwide Group to provide branch cheques and credit books.
During 2013, Checkprint delivered almost 2.3 million cheques, the equivalent of 78,283 chequebooks, to the Group’s branches across the UK. These cheques can be issued to customers who do not have a chequebook facility as part of their account, for instance a savings account.
As part of the agreement, Nationwide will continue to use Checkprint’s Customer Auto Replenishment Service (CARS), which automatically manages stock levels to ensure branches do not run out of cheques.
Checkprint will also manage, produce and deliver cheques to Nationwide customers who are entitled to a one-off cash back payment on the completion of their mortgage. In addition, the company will also create and dispatch Nationwide telephone banking cards to customers registering for the service.
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Martin Ruda, Managing Director, Checkprint, said: “Checkprint has developed a strong working partnership with Nationwide which spans more than seventeen and we are delighted to further extend this relationship with one of the UK’s most recognisable brands. As a company, Checkprint continues to innovate in order to provide the industry with the most up-to-date solutions whilst delivering exceptional value to our customers. This is a key factor behind the contract extension and the company’s ongoing success.”
Paul Horlock, Head of Payments and Service Strategy Payments, Nationwide, said: “Nationwide is the world’s largest building society and we are proud to say we have the best customer satisfaction levels amongst our high street competitors. Checkprint has provided Nationwide with a number of valuable services during the last seventeen years, which has helped us to maintain our position as the market leader. Therefore, it was a logical choice to extend our partnership for another five years.”