Chase Lets Customers Lock, Unlock Credit Cards from Their Phone and Computer

With a new lock/unlock feature launching today, Chase is giving customers peace of mind with the power to temporarily turn off their Chase credit cards immediately, stopping them from being used when left behind or misplaced.

The lock/unlock feature will allow customers to quickly lock or unlock their credit card right from their phones through the Chase Mobile app or by computer via to instantly block new purchases, cash advances and balance transfers.

Once the card is found, customers can unlock it via the Chase Mobile app or Locking the card does not affect automatic payments, so there are no disruptions to recurring charges. If the card is not found, customers can request a new card right away.

We are always working on ways customers can pay with confidence every time, said Jennifer Piepszak, CEO of Chase Card Services. Now you can protect your credit card with just a few clicks on your phone or computer.

Chase will turn on the feature for debit cards later this year.


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Chase continues to invest in technology that allows customers to bank entirely from their phone and make paying people, places and bills easier and more convenient. Customers can manage their accounts through the Chase mobile app, deposit checks through Chase QuickDeposit, get cash through their phones mobile wallet at nearly all of its 16,000 ATMs, pay friends and family through Chase QuickPay with Zelle and pay at millions of merchants with the Chase Pay app.

Visit for more information about the new feature.

About Chase

Chase is the U.S. consumer and commercial banking business of JPMorgan Chase & Co. (NYSE: JPM), a leading global financial services firm with assets of $2.6 trillion and operations worldwide. Chase serves nearly half of Americas households with a broad range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. Customers can choose how and where they want to bank: 5,200 branches, 16,000 ATMs, mobile, online and by phone.