business
Business
Why Cross-Border Payments Platforms hold the Keys to UK Business’ Launch into Asia
Business
The cost of free returns and why retailers might not need to abandon much loved perk
Business
Ensuring Successful Lateral Career Movement
Business
Business transformation is not just a buzzword
National Work Life Week 2022
Date: October 10, 2022
This week is National Work Life Week — an annual campaign run by the UK charity Working Families to get both employers and employees talking openly about wellbeing at work, as well as managing a work-life balance. Unum’s own research this year into ‘boomerang’ employees found work/life balance was the top reason employees returned to their previous...
National Coming Out Day: How easy is it for employees to come out at your organisation?
Date: October 10, 2022
By Joanne Lockwood, D&I Specialist at SEE Change Happen According to FRA (European Union Agency for Fundamental Rights) in 2019, 21% of all LGBTQ+ Europeans reported experiencing workplace discrimination; jumping to 36% for transgender people. Although society has taken many steps forward in the acceptance and visibility of sexual orientation and gender identity, coming out at work is...
How great customer experience can enable financial services providers to earn customer trust
Date: October 10, 2022
By Chris Sparling, CX Strategy Director, Reputation Ipsos recently released its 2022 ranking of the best and worst retail banks for customer service. The results highlight the ongoing competitive nature of the financial services industry, as fintech start-ups attract traditional banks’ customer share across all areas of service. Thus far in 2022, there were over...
How Well-Managed Order Fulfilment Can Maintain Brand Growth During Recession
Date: October 10, 2022
By Marina Vassilopoulos reports for Cloud9Fulfilment With inflation rates spiralling in the UK to average a 9% increase over the past year, many order fulfilment businesses are struggling to cope with rising fuel surcharges and shipping costs. These rising figures have arrived in conjunction with a housing crisis, long-lasting impacts from Covid-19 and the consequences...
Why I love the Payroll industry
Date: October 10, 2022
By Sirsha Haldar, General Manager ADP UK. Somewhat unfairly, the payroll industry has often been looked at as the slightly boring but necessary cousin of HR and finance functions. However, I’m happy to see that is now beginning to change. Whilst thriving and attractive aren’t the first adjectives that spring to mind, with the help...
Cracking the code of customers’ future value in retail
Date: October 10, 2022
By Stuart Russell, Chief Strategy Officer, Planning-inc Retailers have faced a series of challenges over the past half-decade. First, the shift from high street retail to online shopping meant a challenge for many on how they approached sales. Then the pandemic swept in, already over two years ago now, and it radically changed customer behaviour....