Banking
Banking
2022 – a Blossoming Love Affair Between Banks and Fintechs
Banking
How Digital Banks Can Learn From Fintechs to Drive Seamless Customer Experiences
Banking
Banking and Finance: Key Trends for 2022
Banking
Open Banking Breathes New Life Into Card Networks
Trends in Carbon Tracking Banks Should Look Out for in 2022
Date: March 15, 2022
By Emma Kisby UK and Europe CEO at Cogo Growing rapidly in importance over recent years, carbon tracking is fast becoming a diverse – if somewhat disparate – landscape. From multinational corporations all the way down to individual consumers, there is an increasing desire to be able to quantify and understand climate impact. The 2020s is...
A Guide to Flexible Scheduling for Banking Management
Date: March 15, 2022
Many industries are implementing permanent work from home and flexible schedule policies, including allowing the customer service agents who serve as the face of the organization to self-select a portion of their shifts. However, this is difficult or impossible for many organizations, and leaders in banking are struggling to solidify how these new ways of...
Lloyds CEO Shakes up Bank After Strategy Launch, Some Executives to Exit
Date: March 15, 2022
By Iain Withers LONDON (Reuters) -Lloyds Banking Group CEO Charlie Nunn has begun a shake-up of the lender’s top team and internal structure as he looks to implement a strategy unveiled last month. The bank will split its three units into five as part of the plan, an internal memo seen by Reuters on Tuesday...
How Is Rpa a Customer Service Differentiator for Banks?
Date: March 9, 2022
By Steve Morgan, Global Banking Industry Lead at Pegasystems “Increasingly, companies in the financial sector are adopting enterprise transformation strategies to improve customer experience and profitability while reducing cost to serve. As the sector is under tremendous pressure to meet the rising service expectations of customers and has had to deal with the pandemic, it...
Contactless Payment Rates Surge in the Uk: But What Comes Next?
Date: March 9, 2022
Kriya Patel, CEO, Transact Payments Ltd Contactless payments have changed the way that Britons pay for goods since their introduction in 2008. The technology has proved to be truly revolutionary, with an adoption rate that has outstripped just about any other payment innovation in our lifetimes. According to data from Barclaycard, 91.1% of all eligible...
How a Regulated Liabilities Network Could Solve the Cashless Dilemma
Date: March 9, 2022
By Marten Nelson, CEO, M10 Networks Central bank digital currencies (CBDC) are often mentioned as a key motivation for the rise of a cashless society. As Sweden’s central bank, Riksbanken, discusses in its paper, The Riksbank’s e-krona project, Report 1: Today, cash is used to an ever-decreasing extent in Sweden, which has led us within the world...