Accruent Launches First CMMS Integration with GE Healthcare’s Service Shop Portal

Accruent, the worlds leading provider of physical resource management solutions, continues its innovation with the healthcare industrys first Computerized Maintenance Management System (CMMS) to offer integrated ordering with GE Healthcares Service Shop portal. This portal enables Healthcare Technology Management (HTM) professionals to search, access and order parts, accessories and supplies for many of GE Healthcares devices.

Accruents Healthcare Technology Management (HTM) solution now further increases the operational efficiency of hospitals and clinics through an integrated workflow and interface. This purchasing integration provides instant access to more than 80,000 of GE Healthcares parts and accessories, real-time pricing, up-to-date inventory information, and documentation resources.

Automating the procurement workflow process within the HTM CMMS reduces errors and saves time for our customers, so they can focus on providing the best care for their patients, said Rob Reilly, Vice President & GM, U.S. and Canada Service, GE Healthcare.

With Accruents first-to-market functionality, HTM professionals get CMMS-generated work orders to maintain or repair GE Healthcare equipment, and the CMMS gives them direct access to GE Healthcares Service Shop to request replacement parts immediately. Then, managers and supervisors are prompted automatically to review and grant purchasing approvals within the CMMS, and buyers can complete the purchasing workflow connected to their ERP “ all within a single integrated system. This end-to-end integration allows healthcare customers to:

  • Create a full end-to-end procurement process through integration with their ERP
  • Reduce parts sourcing time and streamline PO creation contained within the work order
  • Gain access to 80,000+ frequently ordered GE Healthcare parts and accessories
  • View and purchase GE Healthcare parts and accessories with their contractually negotiated pricing built into the workflow
  • Enhance ordering confidence through visibility to real-time inventory
  • Improve order accuracy by eliminating manual data entry errors

Accruents mission is to improve every experience when a customer interacts with their physical resources, and with our GE Healthcare integration we are removing the complexity of ordering parts to deliver a quick and easy experience within a B2B environment that customers have come to expect in consumer purchases, said John Borgerding, CEO, Accruent. Every minute that our customers spend managing all these collective steps is lost productivity that can be refocused on supporting their organizations mission.


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With this integrated ordering process, procuring GE Healthcare parts and accessories to maintain and repair healthcare equipment is done with a single sign-on using streamlined order workflows and a unified process. Accruents CMMS integration with GE Healthcares Service Shop portal is available immediately.

About Accruent, @accruentllc

Accruent is a global software company that helps organizations achieve superior performance by transforming how they manage their physical resources. Its innovative, industry-leading cloud-based software and services enable organizations to optimize all stages of real estate, facilities and asset management, from capital planning through to IoT-based monitoring and control. With a proven track record across two decades, Accruent has created the only integrated SaaS-based framework and reporting platform for full lifecycle physical resource management. More than 10,000 global customers depend on Accruent solutions to drive out hidden costs, extend asset lifecycles, protect their brands, ensure compliance and deliver on the missions of their organization. Headquartered in Austin, Texas, Accruent serves a wide range of industries in more than 150 countries around the world.

About GE Healthcare

GE Healthcare is the $19 billion healthcare business of GE (NYSE: GE). As a leading provider of medical imaging, monitoring, biomanufacturing, and cell and gene therapy technologies, GE Healthcare enables precision health in diagnostics, therapeutics and monitoring through intelligent devices, data analytics, applications and services. With over 100 years of experience in the healthcare industry and more than 50,000 employees globally, the company helps improve outcomes more efficiently for patients, healthcare providers, researchers and life sciences companies around the world. Visit our website for more information. Follow us on Facebook, LinkedIn, Twitter and The Pulse for latest news, or visit our website for more information.