Yapı Kredi Bank's branchless banking service Nuvo powered by Monitise - Global Banking & Finance Review
The image showcases Yapı Kredi Bank's innovative branchless banking service, Nuvo, powered by Monitise. This service allows customers to manage their banking entirely via mobile devices, enhancing the digital banking experience.
Banking

YAPI KREDI BANK LAUNCHES ‘BRANCHLESS BANKING’ WITH MONITISE

Published by Gbaf News

Posted on June 10, 2014

3 min read

· Last updated: November 27, 2018

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Yapı Kredi Bank Unveils Nuvo Branchless Banking

Turkish bank launches Nuvo, a branchless banking and mobile commerce service powered by Monitise

Monitise (LSE: MONI), a global leader in Mobile Money – banking, paying and buying with a mobile device –announced a new partnership with Yapı Kredi Bank, one of Turkey’s largest banks, to offer Nuvo – a ‘branchless banking’ service with mobile commerce capabilities. Nuvo allows customers to open accounts and complete all their transactions via mobile and internet banking, removing the need to ever visit a branch.

Nuvo Features: Mobile Commerce and Account Benefits

Nuvo enables consumers to manage their money and take advantage of mobile shopping and commerce services in their own time and from anywhere. Account features include competitive interest rates, free account transactions and money transfers, and perks such as Yapı Kredi’s World Gold or Play Card loyalty programmes. In addition to delivering banking convenience, Nuvo offers exclusive shopping benefits to its users, including discounts and reduced delivery costs.

Mobile Banking Growth Trends in Turkey

With the number of transactions made via smartphones set to double in 2017 and mobile payment transaction volumes estimated to quadruple in size to reach $1.3 trillion[1], Yapı Kredi Bank will draw on the combination of Monitise’s heritage in mobile banking and its commerce expertise, bridging commerce with banking to provide a leading consumer experience. Monitise has worked with retailers such as eBay, ING, Turkish Airlines, B&Q, Carphone Warehouse, Premier Inn and Hepsiburada.com.

Yapı Kredi is one of the largest private banks in Turkey, with ten million customers and 143 billion Turkish Lira in assets under management. Monitise (formerly Pozitron) has been working with Yapı Kredi since 2010, developing its core banking app for eight platforms. Yapı Kredi, whose main shareholders include UniCredit Group, maintains a leading position in value-generating services and products leveraging innovative banking technologies.

Nuvo Platform Availability and User Projections

Nuvo is currently available on iOS and Android, in both Turkish and English. Yapı Kredi estimates that Nuvo will have over 300,000 customers in its first year, with one million active users within five years.

Leadership Insights on the Monitise Partnership

Commenting on the collaboration, Fatih İşbecer, CEO of Monitise MEA, said: “Monitise is thrilled to continue its long-standing partnership with Yapı Kredi bank, a leading innovator in the Mobile Money space in Turkey, with the introduction of Nuvo. With nearly half of Turkish internet users now banking via mobile[2], today’s consumer values a seamless, secure, and enjoyable banking experience. This new service is a fantastic example of how this can be achieved.”

Peter Radcliffe, President International at Monitise, added: “Nuvo is an exceptionally exciting product. Its launch speaks volumes about the power of technology to transform consumer banking and commerce, enabling banks to stay competitive, drive new forms of revenue and play a bigger role in their customers’ lives. This is another great example of the role Monitise is playing at the centre of the Mobile Money ecosystem, connecting brands and fostering collaboration to provide an engaging consumer experience.”

[1]Source: Mobile Banking: Financial Services Meets Electronic Wallet study, conducted by international auditing and consulting firm EY and Knowledge@Wharton, February 2014

[2] Source: ING Financial empowerment study, conducted by Ipsos, July 2013

Key Takeaways

  • Yapı Kredi launched Nuvo, a fully branchless direct banking service powered by Monitise in 2014
  • Nuvo offers account opening and full transaction capabilities via mobile and internet, with free transfers and competitive rates
  • Features include loyalty program perks, exclusive shopping discounts, and multi-platform availability in Turkish and English
  • Yapı Kredi expected 300,000 customers in year one and one million active users within five years
  • Nuvo reflects Yapı Kredi’s strategic innovation in digital banking through partnership with Monitise

References

Frequently Asked Questions

What is Nuvo?
Nuvo is Yapı Kredi’s branchless banking and mobile commerce service developed in partnership with Monitise, enabling full banking functionality via mobile and internet.
What features does Nuvo offer?
Nuvo provides competitive interest rates, free transactions and transfers, loyalty programme perks, exclusive shopping discounts and reduced delivery costs.
On which platforms is Nuvo available?
Nuvo is available on iOS and Android, in both Turkish and English.
What were the customer targets for Nuvo?
Yapı Kredi aimed for over 300,000 customers in the first year and one million active users within five years.
Who are the partners behind Nuvo?
Nuvo was developed through a long‑standing partnership between Yapı Kredi and Monitise (formerly Pozitron), leveraging Monitise’s mobile banking and commerce expertise.

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