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WIPRO AWARDED 5 YEAR STRATEGIC INFRASTRUCTURE MANAGEMENT CONTRACT BY PHILIP MORRIS INTERNATIONAL

Published by Gbaf News

Posted on September 9, 2014

2 min read
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Wipro Secures Major Contract With PMI

Wipro Ltd. (NYSE:WIT), a leading global information technology, consulting and business process services organization announced that it has won a contract with Philip Morris International Inc. (PMI). PMI is the leading international tobacco company, with products sold in more than 180 markets. As a part of the five-year agreement, Wipro will provide a full suite of IT infrastructure management services to PMI. The IT infrastructure services will support a host of functions at PMI including management and support of its servers, storage, backup and applications infrastructure.

“The PMI relationship is strategic to Wipro and we are excited to embark on this journey. We aim to foster a successful partnership with PMI and deliver the IT innovation that will support their business needs.” said Srini Pallia, Chief Executive, Retail, Consumer Goods, and Transportation & Govt. (RCTG) Business Unit, Wipro Limited.

ServiceNXT Framework to Enhance Operations

He added, “Wipro’s ServiceNXT Operations Framework will be utilized to manage PMI’s technology and applications infrastructure.”

Philip Morris International’s Perspective

“We are pleased to be working with Wipro”, said Patrick Brunel, Senior Vice President and CIO, PMI. “With Wipro supporting our technology and application infrastructure we look forward to strengthening efficiencies, managing costs and being better able to serve and support our workforce around the world.”

Wipro’s Capabilities in Consumer Goods Industry

Wipro’s Consumer Goods expertise spans areas of Packaged Application Services, Application and Infrastructure Management, Business Process and IT Consulting, Business Intelligence & Data Warehousing. Wipro’s Consumer Goods practice has deep expertise working with Tier 1 companies in the areas of Sales & Marketing, Value Chain Optimization, Digital Transformation, and Analytics driving Insights, across the Food & Beverage, Home & Personal Care, Apparel & Footwear and Agribusiness & Tobacco segments. Some of Wipro’s leading solutions for the consumer goods industry include Promax Trade Promotion Management & Optimization solutions, Market Mix Modelling, amongst others.

Key Takeaways

  • Wipro has secured a five‑year IT infrastructure management contract with Philip Morris International.
  • The deal covers servers, storage, backup, and applications infrastructure using Wipro's ServiceNXT Operations Framework.
  • The contract aims to drive efficiency, cost management, and enhanced support for PMI’s global workforce.
  • Wipro leverages deep consumer‑goods IT consulting and infrastructure expertise in delivery.

References

Frequently Asked Questions

Who is Wipro and what services will it provide?
Wipro is a global IT, consulting and business process services firm. It will provide full IT infrastructure management—including servers, storage, backup and applications support—over five years to PMI.
What is the strategic significance of this deal?
The contract underscores a strategic partnership, enabling PMI to enhance efficiency, manage costs, and better support its global workforce through managed IT services.
What framework will Wipro use to manage PMI’s infrastructure?
Wipro will utilize its ServiceNXT Operations Framework to manage PMI’s technology and applications infrastructure.

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