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VALUE OF SMART DATA AND ANALYTICS UNLOCKED AT THE 2ND ANNUAL SMART DATA SUMMIT DUBAI

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Audience during a session at the Smart Data Summit 2015

The potential of smart data and analytics to transform businesses and drive revenue growth was brought into the spotlight at the 2nd Annual Smart Data Summit that concluded in Dubai this week. Produced by global conference organizers, Expotrade, the summit was attended by over 300 participants, over two days of keynote presentations, panel discussions and case studies. The event took place on 25-26 May at Sofitel DubaiThe Palm Resort and Spa.

The summit commenced with a welcome address delivered by IBM’s Sunil Mahajan, who went on to make a presentation titled ‘Not Business Analytics as Usual.’ He explained that insights having a profound effect on businesses can be uncovered using big data harnessed from a number of sources and analyzed in different ways. He proceeded to emphasize how faster, easier and smarter analytics services were the need of the hour, and highlighted how IBM has helped organizations realize the value of big data and analytics.Another interesting session on the first day was Facebook’s Mario Vinasco speaking on influencing product decisions with analytics. Using examples of Facebook campaigns such as ‘A Look Back’, Network Experiments including ‘Say Thanks’, and the shuttle bus operation, he explained the extensive analytics completed on each.

Audience during a session at the Smart Data Summit 2015

Audience during a session at the Smart Data Summit 2015

Braintree, a division of PayPal’s Daniel Nelson explored the topic of data science and the mobile revolution in his presentation, which examined how commerce is changing due to the disruptive force of ‘mobile’, early data science successes and presented a snapshot of the future.On the other hand, Twitter’s Anupam Dikhit focused on using smart data to drive real-time personalized marketing at scale. Stressing on the importance of scale, he mentioned how approximately 1 billion tweets generated every two days translated into large amounts of data signals which, in turn, help build recent user profiles. He explained how marketers can use this to tailor targeted campaigns and reach people at the right time, thereby bridging the gap between engagement and conversion.

Flipkart’s Pravin Shinde explained the use of digital analytics to improve marketing of e-commerce portals. Stressing on the importance of data being reliable and collected instantly, he also advocated the use of simple propensity models for better results and zeroed in on mobile as the better avenue for personalized experience. Hyatt International’s Parthasarathi Mandal shared his thoughts on how smarter data meant smarter hotel businesses, taking the audience through interpretations of smart data from a hotel’s perspective, the blurring lines of customer touch points and the happiness equation that links smart data to business growth. His session also included an interactive exercise with the audience.

Panel discussion in progress at Smart Data Summit 2015

Panel discussion in progress at Smart Data Summit 2015

Sessions on Day 1 included speakers from Emirates Integrated Telecommunications Company (du), Nakheel, Data Aurora, along with premium sponsors Thomson Reuters, HP Big Data, Denodo, Qlik, Wipro, presenting on topics such as the impact of big data on the telecom industry; data governance and security; next generation analytical platforms; data virtualization; discovering the power of big data; redesigning business digitally; using technology to improve customer experience; big data ephemeralization. The panel discussed in detail how big data analytics could reinvent social media marketing.

Day 2 highlights included speakers from Al Ahli Holding Group, UAE University, UAE Exchange, Al Safeer Group of Companies, speaking on optimizing loyalty programs; integration of social media with CRM/ERP systems; big data and quantum computing; building of the brand using smart data. The day’s discussion featured the panel shedding light on the metrics to measure ROI on smart data investments in marketing.

The networking sessions, particularly the lunches sponsored by Badr IT also proved popular, with active discussions taking place during these times.

In only its second year, the Smart Data Summit has been established as the foremost event of its kind in the Middle East. This year’s partnerships included industry leaders such as IBM, Qlik, HP Big Data, Wipro, Denodo, Thomson Reuters and Badr IT. Exhibitors included MDS ap Tech, EnterpriseDB, Qarar, iDashboards, Master Works, Cloudera, Inseyab, GDS, Nutanix, Radix Mena, Bisnode, Enodos, Data’oro, Minodes, arroWebs, Xceed Ventures.

The event was a success, evidenced by the appreciative comments it attracted at the close. Anupam Dikhit, Industry Manager, Twitter, said, “In terms of the way the event has been designed, the kind of speakers that presented, the entire structure and format – I think it’s fantastic. Because you have taken an issue or space that is up coming and a region that is up and coming – we have seen a lot of traction happen in the Middle East over the last few years, so it’s really a sunrise sector here  – and you have got the best of thought-leaders from across the world. That’s not a mean feat.”

Dr. Dirk Jungnickel, Senior Vice President – Business Analytics, Emirates Integrated Telecommunications Company (du), said, “It has been a very pleasant and interesting event. I had some very good conversations during the breaks and also the presentations so far have been first-class. It’s a good mix of vendors and consumers of big data technologies or people who are applying the technologies.”

Kamran Bader, Managing Director, Data’oro, said, “The event provided an excellent opportunity to network and learn from industry experts and big data practitioners. A very well organized and structured summit.”

Hisham Assaf, Regional Director – Middle East, iDashboards, said, “The significant attendance of decision makers and senior executives made the event a very effective platform for networking and discussing the most important challenges associated with the delivery of data and insights to support business strategy.”

Martina Boettcher, Regional Director of Marketing, Starwood Hotels & Resorts, said, “The summit provided a rich and diverse overview and it was particularly interesting to hear from various industries. There was a ‘take-away’ from each speaker, regardless of your own level of involvement in Big Data.”

Muhammad Imran, Marketing Manager, ACA Steel Constructions Contracting, said, “The summit was very informative for new upcoming professionals in the industry. It was favorable for networking, well-organized, and a source of inspiration for organizations already having inhouse IT departments.”

Brad Hariharan, Regional Director, Expotrade Middle East, organizers of the conference, said, “The Smart Data Summit successfully highlighted the tremendous importance of smart data and analytics in today’s connected world. The last two days have demonstrated the impact that data analytics can have across sectors and industries, establishing this event as the premier event of its kind in the region. We thank our sponsors, delegates, speakers and partners and look forward to bringing next year’s edition to this audience.”

For event details, visit www.smartdatadubai.com

About Expotrade 

Expotrade is a global conference and event organizer with its head office based in Melbourne, Australia and a regional office in Dubai, United Arab Emirates. Expotrade has delivered some of the largest, most successful B2B industry conferences and events. For almost 10 years, our unique blend of knowledge, experience and flexibility has accomplished an array of consistently top quality events. Today, Expotrade events enjoy such a distinctive edge, they are amongst the best patronized in the calendar.

For more information, visit www.expotradeglobal.com

Technology

Take Five: Davos goes virtual

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Take Five: Davos goes virtual 1

1/NON-DAVOS DAVOS

It is the end of January, so time for the Davos World Economic Forum (WEF), and Chinese President Xi Jinping, German Chancellor Angela Merkel, Japanese Prime Minister Yoshihide Suga and European Central Bank chief Christine Lagarde are among this year’s big-name speakers.

But Davos was not spared the pandemic hit; instead of gathering at the Swiss ski resort, the world’s great and good will do so virtually.

With the global economy deep in crisis, there is no shortage of topics: soaring unemployment and debt levels, growing income inequality and climate change.

And, like everyone else, the WEF is pinning hopes on normality returning – it plans a face-to-face meeting in Singapore in May.

2/FAANGS RETURN

Outpaced by a late-2020 surge in so-called value stocks, tech shares have roared back amid the pandemic’s unrelenting march. That is reflected in recent hefty gains for Russell’s 1000 “growth” index versus its value counterpart.

The gains could extend when Apple, Microsoft and Facebook report earnings. Also on deck is Tesla, which recently joined the S&P 500.

The results could push the combined market capitalisation of the FAANGs – Facebook, Amazon, AAPL Netflix and Google-parent Alphabet – back above their all-time peak of $6.16 trillion.

Netflix has done its part; robust subscription numbers reported on Jan. 19 have boosted its shares 17%. Now there are high expectations for the rest. Morgan Stanley has boosted the price target for Apple, declaring themselves “buyers ahead of what we expect to be a record December quarter print”. Microsoft reports on Jan. 26, followed by Apple, Facebook and Tesla a day later.

Graphic: The return of the FAANGs – https://fingfx.thomsonreuters.com/gfx/mkt/oakpeyelnpr/Pasted%20image%201611266376120.png

3/RED ENVELOPE FOR HONG KONG

Record amounts of Chinese money are flowing into Hong Kong stocks, pushing the Hang Seng index above the 30,000 mark, making it a global top performer and putting a floor under Chinese companies blacklisted by Washington.

The inflows have also pushed Hong Kong interbank rates to multi-year lows, meaning authorities may not even need to inject cash, as they usually do in the run-up to February’s Lunar New Year holiday.

An upcoming $5 billion IPO from Chinese online video company Kuaishou may draw in even more mainland money.

For a city rocked by pro-democracy unrest since 2019, this endorsement of its markets is a positive. Unless, that is, one views this as another sign of China’s growing political and financial stranglehold on the special administrative region.

Graphic: Mainland investors hunt for bargains in Hong Kong – https://fingfx.thomsonreuters.com/gfx/buzz/xlbvgylqevq/mainland%20investors%20hunt%20for%20bargains%20in%20Hong%20Kong.jpg

4/DRIVING OUT EUROPE INC BLUES

Europe’s STOXX 600 firms are expected to report a 26% earnings drop during the Q4 season which has just got under way. But that is history – let’s look instead at the January-March 2021 season when a 44% profit jump is predicted.

Such a surge seems intriguing given new continent-wide lockdowns. The explanation lies in consumer cyclicals, which Refinitiv I/B/E/S predicts will post an eye-popping 3,118% profit gain, versus the pandemic doldrums of Q1 2020.

Drilling down to single stocks, Daimler (1,471%), Fiat Chrysler, now Stellantis (177%) and Volkswagen (602%) turn out to be the largest contributors. Carmakers have seen their biggest earnings revisions in a decade and boosting shares to 14-month highs.

Graphic: Autos – https://fingfx.thomsonreuters.com/gfx/mkt/qzjvqmnwxvx/Autos%20hold%20key.JPG

5/SILVER LININGS

The coming week brings prelimary Q4 GDP data from France, Spain and Germany. Okay, the data is outdated and we already know the first quarter will show an activity dip from lockdown extensions. But let’s not be too hasty in dismissing the end-2020 numbers.

If the economies fared better than expected, it provides a cushion for the blow coming this quarter – that is the conclusion some reached after 2020 growth in powerhouse Germany turned out less bad than feared.

Also pay attention to Germany’s January inflation numbers, out Thursday. Those could show that a reversal in VAT cuts is easing the downward pressure on prices. In short, amid the pain inflicted by lockdowns, some positives might well lurk.

Graphic: Germany’s GDP data set for a bumpy ride – https://fingfx.thomsonreuters.com/gfx/mkt/xlbvgyjmmvq/theme2201DR.PNG

(Reporting by Ira Iosebashvili in New York; Vidya Ranganathan in Singapore; Karin Strohecker and Dhara Ranasinghe in London; Danilo Masoni in Milan; compiled by Sujata Rao)

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Hisham Itani and Resource Group Recognized in the 2020 Global Banking & Finance Awards®

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gbaf1news

Global Banking & Finance Review has awarded Hisham Itani the Chairman and CEO of Resource Group, Technology CEO of the Year Middle East 2020 in recognition of his vision, strategy and strong leadership that have contributed greatly to Resource Group’s success in winning the Most Innovative Holding Group Middle East 2020 in this Global Banking & Finance Awards®.

 

Resource Group is an investment group with a portfolio of diversified businesses that capitalizes on technology and human talent for value creation. The company has proven that it has gone the extra mile to develop innovative solutions aimed at improving people’s lives and helping Lebanon transition toward a knowledge-based economy. Global Banking and Financial Review, the renowned online and print magazine identified a number of areas that Resource Group has excelled. The company has been awarded Most Innovative Holding Group Middle East 2020, and Hisham Itani the Chairman and CEO, receives the award for Technology CEO of the Year Middle East 2020. Under his leadership, Resource Group has grown from a family security-printing business to a diversified international investment group, with a portfolio of companies across 10 sectors in over 75 countries.

Wanda Rich, editor Global Banking & Finance, said “Mr. Itani took the security printing business to another level and expanded into different technology verticals in an impressive list of success stories”. The list includes digital security, smartcard manufacturing, mobile value added solutions, cyber security and secure communication solutions, telecom infrastructure and managed services, elections supply chain services, lottery systems and operations, mobile and virtual reality games, among others.

Resource Group’s focus on technology has had a constructive and tangible impact on government automation and on citizen experience in target markets.

Editor Wanda Rich says “We are proud to offer Resource Group these prestigious awards and wish them continued success and growth into 2021 during these challenging economic times”.

Global Banking and Finance Review is a renowned online and print magazine. The magazine’s website alone receives over 7 million page views annually. Global Banking and Finance Review provides a balanced view with formative and independent news from the financial community. The Global Banking & Finance Awards® were created to recognize companies of all sizes that are prominent in particular areas of expertise and excellence within the global financial community. The awards are known throughout the global banking and financial community. They reflect the innovation, achievement, strategy, progressive and inspirational changes taking place within the financial sector.

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Bouncing back in 2021: Digital Transformation is no longer a choice as dependence on 5G, IoT and Data increases in society and business

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5G and Open Banking: Explosive growth or business as usual?

By Ivan Ericsson, Head of Quality Management, Expleo Group Limited

The global pandemic has put enormous strain on businesses and brought into sharp focus the importance of being agile, adaptable and able to increase the pace of innovation and change at short notice – catapulting technology right to the top of the agenda for many organisations.

As the economy works to get back on its feet, technology is only going to play a bigger role in our lives. At Expleo, as experts in digital transformation and the reliable implementation of technological innovations, we’ve outlined the biggest tech-driven trends that we expect to see in 2021 and beyond.

1)     “Digital transformation” no longer a choice

If the COVID-19 pandemic has taught businesses anything, it’s that they need to be poised to respond to abrupt market disruption at any moment, making digital transformation mandatory overnight.

With no room for delay, hugely complex corporations – that have historically been slow to adopt technology – have had to accelerate their reliance on technology just to keep afloat in recent months. Digital change, at speed, has become the norm.

Even last year, the idea of an unscheduled video conference call might put people on edge – now most of us wouldn’t think twice about calling a colleague over Teams or Zoom even for a 2-minute conversation. At the same time, social infrastructure has moved with the needs of its users, with telecoms giants strengthening and opening up networks so we can keep communicating despite social distancing.

There are now very few excuses left for operating in a non-digital way. All businesses need to be intelligent businesses that can change direction nimbly, with speed, confidence and composure. As we see more businesses putting this into practice, it’ll likely result in an increased number embracing and normalising some of the behaviours of tech-savvy giants like Apple and Amazon, who have no doubt thrived during this period.

Their success can largely be attributed to normalising an agile approach. By ensuring all applications have testing facilities built in – a “quality shadow” if you will – it allows for continuous improvements, and the ability to change direction quickly and confidently, when needed. This is particularly valuable today as the world becomes more fast-paced and increasingly unpredictable.

2)     Big data/AI/predictive analytics

We’re moving into a space where big data can be extracted from the most seemingly innocuous places. In a hyper-connected world, a move as simple as a dog walk could offer huge swathes of data to the right companies. Many businesses already realise the benefits of capturing and utilising big data, but not all have taken advantage of it. The businesses that move quickest are most likely to reap the rewards in a more impactful way than their ‘data shy’ competitors. Where data used to be a side effect of business operation, it is now the driving force.

As businesses begin to rely more heavily on data to make critical decisions, independent assurance becomes increasingly important to get those decisions right. Forward-thinking, data-driven organisations must therefore assure that the data is correct in the first place, to avoid giving businesses false confidence and risk them moving in the wrong direction – something that is rarely affordable in today’s competitive and fast-paced environment. If businesses are not 100% confident in assuring the quality and accuracy of their own data, they should look to a third party for support.

A key data trend we expect to see moving further into 2021 is the increased use of predictive analytics. At the moment, businesses will often use data analytics to give us insights into our past activities, or to tell us where we are right now. However, the real value lies in knowing where we are going and how we are going to get there. Data analytics will help to identify the optional levels that can be pulled to drive change and realise business benefit.

Secondly, as intuitive technology advances and becomes more accessible, we expect over the next 12 months to see companies of all sizes begin to adopt artificial intelligence (AI) to drive intelligent analytics. In this context, AI refers to various technologies that allow machines to learn, sifting through ‘messy’ big data in order to find and unlock valuable predictive insights into future events. This allows businesses to better adapt their strategy to likely future outcomes and get a head start in the market.

However, with this ever-increasing emphasis on data and data protection, ethical AI will have a more prominent role to play in 2021 and beyond. Protected, usable Data is a by-product of good data security and privacy measures; however, the public remain wary of how their data is being used, particularly after the fallout from Cambridge Analytica’s use of data to influence an election[1]. Businesses, therefore, must give their customers confidence that their data is secure and protected.

3)     Moral relevance/corporate altruism

Research shows that young people are increasingly researching and considering the ethics of brands they’re purchasing from. And it won’t be long before this attitude starts seeping into every other aspect of their lives, with more and more people wanting to work for what they consider to be “purpose-driven” businesses.

Talent is the lifeblood of any company, so for big corporations, many of whom were born to create profit, this could put them in a tricky position. They might already be influencing society in a positive way – but this is unlikely to have ever been their main goal.

Moving forward, however, all organisations will have to start thinking about the “Triple Bottom Line”. That means considering the environmental and social impact of your business, alongside your commercial imperative.

We’ll soon see a mindset switch across businesses, from ‘competing’ to ‘advancing’. Instead of wanting to be the “best,” the question will be, how can I better serve the world around me?

In line with this, businesses will have to start thinking more about how to use tech for good, as we’ve seen with the likes of Microsoft Teams connecting tens of millions of people every day, during this very dark time[2].

2021 is likely to bring even more inroads when it comes to using technology to improve society, whether it’s developing bespoke problem-solving technologies or using IT to ‘eco-proof’ existing sectors, the goal for businesses is to rise to this challenge and build a better future for people and the planet through the use of technology. But all organisations will continue to need to be able to justify technology use and prove that they’re using it ethically, and in a secure manner.

4)     5G new networks – just about all big trends are driven by/reliant upon faster networks – particularly relevant for a more distributed workforce

Greater access and utilisation of 5G networks across the country will underpin and accelerate all of the key trends discussed. Everything we do on our smart devices we can expect to do at higher speed, greater capacity and with lower lag times.

As our digital footprints extend beyond simple web browsing and into our daily lives through smart technology, we are creating huge amounts of data every minute. This vast flow of data is increasingly dependent on new high bandwidth networks to facilitate it. Therefore, the merging of technology and engineering will become critical in ensuring big data is carried successfully to drive analytics and drive business.

The fact we have managed to successfully work from home during COVID is a glowing recommendation for the quality of the networks as they exist today, and they will only get better.

The telecoms industry is already working overtime to ensure that people all over the country get reliable access to the internet – and the fact that there is still inequality in this area proves just how challenging this is. But, in line with this trend toward hyper automation, which will make data extraction and analysis a part of everyday life for businesses, the consolidation of tech and engineering will be ever more important.

Forward-thinking companies will look to incorporate 5G networks into their business strategy. This could be from an internal perspective to enhance the abilities of their remote workforce. Alternatively, this could relate to their own products or offerings – developing an internet of things (IoT) strategy, improve user experience, or bring products to market faster by analysing big data and adapting quicker. Either way, with increasingly improved networks, businesses are expected to take advantage of the huge increase in accessible and usable data.

Concluding comments:

For businesses to truly reap the benefits of these new technologies, they must be developed and adopted in the right way.

Quality assurance, trust and security are three key requirements that the technology of the future depends on to succeed. Having these requirements at the heart of any digital transformation will ensure that systems perform reliably, having been tested and assured.

By prioritising a seamless customer experience combined with an ability to create, test, and scale digital solutions and operationalise at pace, businesses will be in the best possible position to take advantage of the potential being unlocked by these new technologies.

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